6 of 6 ITIL Jobs in South Yorkshire

and changes in alignment with business objectives. Breaking down complex problems into achievable goals. Identifying root causes quickly and making informed, timely decisions to resolve issues. Comprehensive knowledge of ITIL standards and industry best practices across all service operations disciplines. Solid understanding of change and asset management frameworks , processes, and governance. Proactive and self-motivated , with a strong sense of More ❯

of financial management, with the ability to support budgeting and forecasting for IT assets. Technical Proficiency: Experienced in IT Asset Management software and tools, with a strong grasp of ITIL standards and industry best practices across the asset lifecycle. Governance, Controls & Policies: Proven track record in implementing and utilising asset management frameworks, policies, and controls to minimise risk, reduce costs More ❯

Payroll and Business Change teams, working with our partners to ensure smooth integration with the wider IT infrastructure Lead or support IT Change Enablement and Problem Management processes following ITIL v4 standards, working closely with internal teams and external partners Help maintain strong IT governance, including security best practices and disaster recovery planning Create and maintain clear documentation for system More ❯

role will work on projects in the ARP Service Programme, focusing on service delivery to ambulance Trusts including the introduction of a new Service Partner , Service Desk and associated ITIL processes, a new support process for Control Room positions and the transition of support for radio terminals to new suppliers. No two days are the same working for ARP; it More ❯

UK driving licence. Desirable Skills: Knowledge of cloud platforms, including Azure and AWS. Familiarity with tools such as Zscaler, Cisco Meraki, and network monitoring software. Additional qualifications, such as ITIL or similar certifications. Interested? Please Click Apply Now! Network Engineer More ❯

service delivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trend analysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and coaching team members to meet targets. Own the service management framework including incident, request, problem … trends. Service Desk Manager Requirements Proven experience managing IT support/service desk teams in a mid-to-large scale environment. Strong knowledge of IT service management (ITSM), including ITIL, incident management, problem management, and change management. Practical experience with ITSM tools and platforms. Deep understanding of service delivery processes and frameworks such as ISO27001, NIST, or Cyber Essentials. Excellent More ❯