21 of 21 ITIL Jobs in Slough

Infrastructure and Architecture, with deep, hands-on exposure across all major domains. Proven track record in designing and delivering enterprise-grade infrastructure architectures at scale. Strong knowledge of ITSM, ITIL, and service management practices. Expertise in both traditional data center and cloud-native infrastructures (AWS, Azure, Hybrid Cloud). Excellent communication, leadership, and stakeholder management skills. Deep understanding of security … frameworks, DR/BCP planning, and compliance mandates (ISO, NIST, etc.). Preferred Certifications: TOGAF or equivalent Enterprise Architecture certification. ITIL Expert/Foundation v4 • Microsoft, Cisco, VMware, or Red Hat advanced certifications. • Cloud Architect Certifications (AWS Solution Architect Professional, Azure Solutions Architect Expert). What we believe: We’re proud to embrace the same values that have shaped UST More ❯

Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and have demonstrated a commitment to service More ❯

of working in a busy environment, to targets, to SLA’s and within timescales. D365 F&O experience – finance and/or SCM module knowledge. Previous Service Management experience (ITIL preferable). Excellent customer service skills and exceptional telephone manner. You will need to be a team player with a calm and friendly personality and have demonstrated a commitment to More ❯

escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical projects. Technical Skills: Essential: Azure, Microsoft 365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable … PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable: PL-900, ITIL Foundation, CCNA/CCENT. On Offer: 33 days holiday (increasing annually), annual pay reviews, bonus scheme More ❯

basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and have demonstrated a commitment to service More ❯

methodologies (e.g., Agile, PRINCE2, PMI). Excellent stakeholder communication and vendor management skills. Ability to manage multiple projects simultaneously in a fast-paced environment. Relevant certifications (e.g., PMP, PRINCE2, ITIL, or Agile/Scrum) preferred. Bachelor’s degree in Computer Science, IT, Engineering, or a related field. What you'll get in return: Training and development through our Imperial London More ❯

or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing … with customers/suppliers Ability to troubleshoot, research and diagnose root cause for incidents or problems, taking ownership where necessary. Excellent communication skills (both verbal and written) Understanding of ITIL/Agile Service Management fundamentals, including change control processes and the impact of technical changes on a production environment. Knowledge of IT process tools such as Service-Now would be More ❯

languages such as PERL, JavaScript, Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified More ❯

You'll Need ? The ideal candidate will be an expert in dealing with customers at all levels; you bring hands-on technical skills as well as great interpersonal skills. ? ? ITIL minded ? Previous experience of supporting Mobile devices and hand-held devices (Intune - DEP...) ? Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of More ❯

knowledge of the MS office suite EDUCATION, QUALIFICATIONS, AND CERTIFICATIONS Degree in business, science (or other relevant area), or equivalent relevant experience with a demonstrable commitment to self-development ITIL v4 foundation certification Financial background Optional : Synergy, CMM/CMMI, PMP or PgMP or Prince2 or MSP, Six Sigma or agile certifications EXPERIENCE Minimum of 5 years of client facing More ❯

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformations & NextGen AI Solutions, with offices in London, Manchester, Newcastle and Glasgow (offering a 'flexi working model' of remote first or hybrid + ad hoc More ❯

to work independently and as part of a team Basic understanding of network setups Software/Tools: Microsoft Office Suite Ticketing Systems (e.g., Remedy) Basic networking tools Certifications & Standards: ITIL Foundation (preferred More ❯

and ensure a seamless experience for our teams and customers across Europe. What You'll Do Lead and develop high-performing service teams Own service management strategy aligned with ITIL and ISO standards Ensure smooth operations, change management, and major incident response Drive continual improvement through data, insight, and collaboration Act as a key liaison between senior stakeholders , service providers … when needed What You'll Bring 5-10 years of experience in IT Service Delivery Management Proven leadership in a complex, multi-site or multinational environment Deep knowledge of ITIL (certified) and service frameworks Strong stakeholder management and communication skills Passion for service quality, customer satisfaction, and continuous improvement Experience managing service KPIs, budgets, and external partners Why Join Us More ❯

material both in person and via Teams (training materials provided). Candidate Requirements Excellent customer service skills across all levels. Hands-on technical expertise combined with strong interpersonal skills. ITIL awareness. Experience supporting mobile and handheld devices (e.g., Intune, DEP). Strong administrative skills with attention to detail. Experience working in a corporate IT environment is advantageous. Excellent communication skills More ❯

be provided). Experience Required: You will be an expert in dealing with customers at all levels; you bring hands-on technical skills as well as great interpersonal skills: ITIL minded. Previous experience of supporting Mobile devices and hand-held devices (Intune - DEP ). Previous experience working in a corporate IT environment is an asset. Kiosk Bar: welcoming users, troubleshooting More ❯

to Pay processes. Proven track record in IT solution deployment, stakeholder management, and change leadership. Fluent in English (Turkish native preferred) and open to international travel. Certifications (PMP, PRINCE2, ITIL) and experience in Agile/Lean methodologies are a plus. #energy #chemical #mining #sustainability #transformation #digital #automotive #turkish More ❯

problem-solving abilities. Proactive mindset, able to manage uncertainty and anticipate problems. Bachelor’s degree in business administration, Finance, or a related field; Master's preferred. Relevant certifications (e.g., ITIL, PMP) are highly desirable. Proficiency in using Excel or similar tools. What we believe: We’re proud to embrace the same values that have shaped UST since the beginning. Since More ❯

and hands-on experience with security tools Excellent communication and self-management skills Flexibility to travel to sites across the UK as required Familiarity with ISMS, NIS, GDPR, and ITIL frameworks Experience in engineering, operations, or finance-related environments This role requires you to be onsite at one of their offices in Hull and would require you to be onsite More ❯

projects (financial/trading sector preferred). Proven expertise in IAM, cloud security, vulnerability management, and third-party risk. Certifications: PRINCE2, MSP, PMP, or APM (CISM/CRISC/ITIL desirable). Strong stakeholder management and experience in matrixed environments. Proficiency in Agile and Waterfall methodologies. Financial acumen: budget forecasting, resource allocation, and cost control. Desirable: Experience with critical national More ❯

how the systems are used by customers. Proven Relationship Management experience, with a capability to be the “go-to” person for customers and internal staff. Working level understanding of ITIL – and an ability to both coordinate and work collaboratively with the teams within these principals. (Change, Problem, Major Incident) Extremely strong communication skills, with a proven ability to triage, coordinate More ❯

strong technical background who is looking to take on a Senior and develop the security systems whilst still being very hands on. Experience required Familiar with NIST, ISO 27001, ITIL Azure - 5 years experience Info Sec (Azure AD, Defender, Sentinel) PIM/PAM Audits and report writing Assessments Vulnerability Management and Pen Testing Zero Trust Architecture Automation (eg powershell, python More ❯