11 of 11 ITSM Jobs in Edinburgh

written communication skills. Customer-focused approach. SC Clearance Desirable ITIL Foundation certification. CompTIA A+ certification. Microsoft Fundamentals certification. Experience with ServiceNow or similar ITSM platforms. Mobile device support experience. ...

written communication skills. Customer-focused approach. SC Clearance Desirable ITIL Foundation certification. CompTIA A+ certification. Microsoft Fundamentals certification. Experience with ServiceNow or similar ITSM platforms. Mobile device support experience. If you'd like to discuss this IT Support Engineer role in more detail, please send your updated ...

problem-solving skills. Excellent communication and customer service skills. Desirable Skills ITIL Foundation Certification. CompTIA A+. Microsoft Fundamentals Certification. Experience using ServiceNow or similar ITSM tools. Mobile device support experience. ...

Good verbal and written communication skills. Customer-focused approach. Desirable ITIL Foundation certification. CompTIA A+ certification. Microsoft Fundamentals certification. Experience with ServiceNow or similar ITSM platforms. Mobile device support experience. ...

Clearance (Essential) Windows 10/11 Microsoft 365 Active Directory Desktop & Laptop Support Hardware & Software Troubleshooting Basic Networking (LAN/WAN/TCP-IP) ITSM tools (ServiceNow preferred) Responsibilities: Device build & rollout End-user technical support IT equipment maintenance Hardware & software troubleshooting Datacentre hands & eyes support If you're interested ...

mentor, implementing quality standards such as code and architectural reviews Minimum of 5+ ServiceNow CIS certifications Experience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Advanced scripting and integration skills JavaScript, SQL, API Web Services Experience integrating ServiceNow with cloud infrastructure ...

Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. ...

Service Desk, IT Support, Helpdesk or Technical Support role. Strong customer service and communication skills. experience using ticketing or IT Service Management (ITSM) tools. Understanding of Microsoft Windows desktop environments. Working knowledge of Microsoft 365 products including Outlook, Teams, SharePoint, and Office applications. Ability to diagnose and resolve common … Edinburgh, with office attendance approximately 50% of the time. The work environment is fast-paced and involves using technologies such as Microsoft 365, Windows, ITSM tools, Azure, and VMware. A professional dress code is expected during office visits. Location Edinburgh, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western ...

would be great if you also have experience with: Microsoft 365 (Exchange Online, SharePoint and Teams) Microsoft Azure and cloud technologies IT Service Management (ITSM) platforms Cyber security best practices Endpoint management and identity services Microsoft server and desktop technologies Why Quorum? At Quorum, our people are our biggest strength. ...

laptop, and peripheral devices. Provide basic Active Directory administration. Assist with onsite data centre "hands and eyes" support. Record and manage incidents using IT Service Management tools. Deliver excellent customer service while meeting agreed SLAs. Essential Skills & Experience 1–2 years' experience in an IT Support, Service Desk, or Technical … Ability to work independently in an onsite environment. Desirable Skills ITIL Foundation Certification. CompTIA A+ Certification. Microsoft Fundamentals Certification. Experience using ServiceNow or other ITSM platforms. Mobile device support experience. Security Requirements Due to the nature of this role: Applicants must be UK Nationals . Q1 Clearance is required. Successful ...

service transition and operational readiness activities. Experience implementing and supporting Level 1, Level 2, and Level 3 support models. Knowledge of IT Service Management (ITSM) principles and production support processes. Experience working with Release Management, Test Management, and Environment Management teams. Strong project governance, planning, and stakeholder management skills. Excellent ...