6 of 6 ITSM Jobs in Edinburgh

supporting enterprise application architectures across application, database, and infrastructure layers. Knowledge of platform configuration management, system integration, and environment management. Experience supporting enterprise IT service management frameworks (incident, problem, change).Familiarity with technical governance, change management processes, and architecture documentation. Experience working in Agile delivery environments. This ...

person A proactive approach to managing your own workload, escalating where needed Composure and professionalism, even when things get busy Experience with an ITSM or CRM toolset, and confidence using Microsoft Office It would also be helpful if you have experience in: a service environment, within ...

Azure certifications such as AZ-104 or AZ-305; experience with Veritas NetBackup, Rubrik or similar platforms; Financial Services experience; and integration with monitoring, ITSM, CMDB and reporting tooling. We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply ...

Management Information from the repository, including architecture landscape summaries, coverage metrics, and risk registers. Maintain integration between the Horizzon repository and related tooling, including ITSM linkage (ServiceNow), and reporting outputs. ArchiMate Modelling Framework Lead Leonardo UKs practice of ArchiMate modelling, acting as the primary subject matter expert for the modelling ...

Governance & Defender suite/XDR. Experience managing and maintaining the smooth running of the Security tooling services and implementing changes in line with IT Service Management processes. Providing technical leadership to a small team of security engineers, combining your SME knowledge and technical experience with research where required to provide ...

closely with colleagues, business stakeholders and external IT partners to meet agreed service levels. You’ll also use service insight, automation and the Halo ITSM platform to improve processes, strengthen service reliability and create an excellent colleague experience. About you You’ll be a customer-focused and approachable IT professional … effective relationships across the business. Experience of working in an ITIL-aligned service desk or IT operations environment, with a good understanding of IT service management processes and tools. Strong working knowledge of Microsoft Windows, Microsoft 365, cloud services and a range of infrastructure technologies, including networking, cyber security ...