Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an ITservicemanagement or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation More ❯
Systems, or similar field. Experience in an IT support role with a focus on triaging tickets and resolving end-user issues. Proficiency in ITservicemanagement tools and ticketing systems. Customer service experience: Proven ability to handle customer issues with empathy, clarity, and professionalism. Strong communication skills with an emphasis More ❯
team. Hands-on experience with SAP ERP, ideally S/4HANA, including core logistics and warehouse modules. Strong understanding of ServiceNow modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with More ❯
devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/IP, DNS, DHCP, VPN). Experience with ITservicemanagement (ITSM) tools and ticketing systems. Excellent communication skills, with the ability to clearly explain technical issues to non-technical users. Strong problem-solving and troubleshooting abilities More ❯
