10 of 10 ITSM Jobs in Buckinghamshire

experience in support of Government procurement through Competitive Tender and/or Framework agreement is highly desirable. Experience with implementing and managing ServiceNow for ITSM, ITAM, and SPM. Familiarity with MoD IS standards and regulatory requirements. Knowledge of Agile and Scrum methodologies. Bid Delivery in alignment to the IBAP process. ...

ServiceNow initiatives, bringing together technical teams, service operations, business stakeholders and third party suppliers. What you'll be doing: Leading ServiceNow delivery across ITSM, ITOM, EAM, FSM and CSM Driving integration with enterprise systems, tools and data Bringing technology and business change together to deliver lasting adoption Leading multidisciplinary teams ...

incident management or service operations . Experience coordinating multiple teams during complex or high‐impact incidents. Strong understanding of SOC, NOC, infrastructure and IT service management environments . Experience operating in a 24/7 environment. Excellent stakeholder management skills, including the ability to brief senior leadership. Strong decision‐making ...

urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. Exceptional customer service ...

stakeholders to ensure delivery is coordinated and aligned to organisational priorities. The scope of the project includes: Leading delivery of ServiceNow modules such as ITSM, ITOM, EAM, FSM, and CSMManaging integration of ServiceNow with existing enterprise tooling and data sourcesCoordinating delivery across platform teams, service operations, architecture, and security stakeholdersEmbedding ...

Specialist to support a critical government client in Milton Keynes. The role designs and transitions services into a 24x7 NOC, aligning with ITIL and ITSM best practice. You will define the service operating model, develop SDPs, outline 2nd/3rd line requirements, and collaborate with stakeholders to translate business needs ...

support informed decision-making and risk management. Essential Experience Extensive experience within large-scale, complex IT service delivery environments. Proven track record in IT Service Management, operational leadership and customer engagement. Strong understanding of the end-to-end service life cycle, including service design, transition and operational support. Hands … experience using enterprise ITSM platforms such as ServiceNow. Broad technical understanding across infrastructure, applications, networks and support services. Experience managing service performance, governance and continual improvement initiatives. Excellent stakeholder management and communication skills, with the ability to engage at both technical and senior leadership levels. ITIL 4 Managing Professional certification ...

support informed decision-making and risk management. Essential Experience Extensive experience within large-scale, complex IT service delivery environments. Proven track record in IT Service Management, operational leadership and customer engagement. Strong understanding of the end-to-end service life cycle, including service design, transition and operational support. Hands … experience using enterprise ITSM platforms such as ServiceNow. Broad technical understanding across infrastructure, applications, networks and support services. Experience managing service performance, governance and continual improvement initiatives. Excellent stakeholder management and communication skills, with the ability to engage at both technical and senior leadership levels. ITIL 4 Managing Professional certification ...

defining the service operating model , ensuring new and changed services are designed, documented and transitioned into live operation in line with ITIL and ITSM best practice. Key responsibilities: Design and maintain service management processes, policies and procedures aligned to ITIL Develop Service Design Packages (SDPs) and support service transition into … warning processes across the wider NOC Provide day-to-day task management for first-line NOC resources We're looking for: Strong experience across ITSM, Service Design and Service Transition Strong understanding of ITIL Service Design principles ITIL Foundation certification is essential Experience designing services for 24x7/NOC environments ...

services Experience using automation to improve infrastructure management and deployment Understanding of modern deployment approaches alongside traditional infrastructure operations Experience operating within formal IT service management processes Strong understanding of infrastructure security and working within controlled environments Ability to operate as a Linux SME and provide technical direction to other … administration Infrastructure automation Containerisation Application and service deployment Development environment configuration Linux security and hardening Performance monitoring and optimisation Incident and problem resolution IT service management Secure infrastructure environments Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have ...