1 to 25 of 30 ITSM Jobs in Buckinghamshire

Systems, or similar field. Experience in an IT support role with a focus on triaging tickets and resolving end-user issues. Proficiency in IT service management tools and ticketing systems. Customer service experience: Proven ability to handle customer issues with empathy, clarity, and professionalism. Strong communication skills with an emphasis More ❯

Systems, or similar field. Experience in an IT support role with a focus on triaging tickets and resolving end-user issues. Proficiency in IT service management tools and ticketing systems. Customer service experience: Proven ability to handle customer issues with empathy, clarity, and professionalism. Strong communication skills with an emphasis More ❯

team. Hands-on experience with SAP ERP, ideally S/4HANA, including core logistics and warehouse modules. Strong understanding of ServiceNow modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with More ❯

routers, switches, firewalls, load balancers, proxies. Experience with monitoring tools such as Cisco DNA-C, Prime, Nagios, PRTG, Infoblox, and Cisco ISE. Familiarity with ITSM tools such as ServiceNow. Excellent communication skills (written and verbal). Willingness to participate in on-call support rotation (including P1 response). Desirable Skills More ❯

routers, switches, firewalls, load balancers, proxies. Experience with monitoring tools such as Cisco DNA-C, Prime, Nagios, PRTG, Infoblox, and Cisco ISE. Familiarity with ITSM tools such as ServiceNow. Excellent communication skills (written and verbal). Willingness to participate in on-call support rotation (including P1 response). Desirable Skills More ❯

Modernise the developer experience across organization & culture, DevOps practices & processes, tooling & automation, and architecture & design. Maximize Investments: Leverage and maximize clients' existing investments in ITSM tools and frameworks. Roadmap Development: Develop roadmaps to improve DevOps maturity and unlock value through NextGen technologies like Generative AI and Platform Product Management. Collaborative More ❯

HALO ). Build and deliver custom reports, dashboards, and workflow automations . Train and support team members in maximising the capabilities of the chosen ITSM platform. ?? Candidate Profile: Proven experience in a Service Desk Manager or IT Support Manager role, ideally in a managed service or telecoms environment. Strong working More ❯

HALO ). Build and deliver custom reports, dashboards, and workflow automations . Train and support team members in maximising the capabilities of the chosen ITSM platform. 👤 Candidate Profile: Proven experience in a Service Desk Manager or IT Support Manager role, ideally in a managed service or telecoms environment. Strong working More ❯

Modernise the developer experience across organization & culture, DevOps practices & processes, tooling & automation, and architecture & design. Maximize Investments: Leverage and maximize clients' existing investments in ITSM tools and frameworks. Roadmap Development: Develop roadmaps to improve DevOps maturity and unlock value through NextGen technologies like Generative AI and Platform Product Management. Collaborative More ❯

problems within tight deadlines Out of hours working may be required on occasion Identify sales opportunities and be rewarded Log your time accurately an ITSM tool Collaborate with internal teams to continuously improve delivery knowledge and skills Provide high-quality documentation and customer training as needed About you You will More ❯

problems within tight deadlines Out of hours working may be required on occasion Identify sales opportunities and be rewarded Log your time accurately an ITSM tool Collaborate with internal teams to continuously improve delivery knowledge and skills Provide high-quality documentation and customer training as needed About you You will More ❯

devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/IP, DNS, DHCP, VPN). Experience with IT service management (ITSM) tools and ticketing systems. Excellent communication skills, with the ability to clearly explain technical issues to non-technical users. Strong problem-solving and troubleshooting abilities More ❯

devices (iOS, Android). Basic networking knowledge to assist with issue troubleshooting (TCP/IP, DNS, DHCP, VPN). Experience with IT service management (ITSM) tools and ticketing systems. Excellent communication skills, with the ability to clearly explain technical issues to non-technical users. Strong problem-solving and troubleshooting abilities More ❯

catalog management). Experience integrating ServiceNow with ERP systems (e.g., SAP, Oracle, Workday). ServiceNow certifications (e.g., Certified System Administrator, CIS in Procurement or ITSM) strongly preferred. More ❯

catalog management). Experience integrating ServiceNow with ERP systems (e.g., SAP, Oracle, Workday). ServiceNow certifications (e.g., Certified System Administrator, CIS in Procurement or ITSM) strongly preferred. More ❯

functional and technical support for SAP S/4HANA modules (e.g. Finance, Manufacturing, Procurement, Sales) & HANA. Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate with end-users to understand business More ❯

functional and technical support for SAP S/4HANA modules (e.g. Finance, Manufacturing, Procurement, Sales) & HANA. Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate with end-users to understand business More ❯

range of change initiatives Certifications: Certified Implementation Specialist (CIS) HRSD Certified Technical Architect (CTA) Preferred ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist (CIS) ITSM or ITOM Certified Application Developer (CAD More ❯

range of change initiatives Certifications: Certified Implementation Specialist (CIS) HRSD Certified Technical Architect (CTA) Preferred ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist (CIS) ITSM or ITOM Certified Application Developer (CAD More ❯

technical input. Interpret and understand safety rules, operating, and maintenance instructions, as well as procedural manuals. Document issues, requests, and solutions clearly within the ITSM system. Contribute to and maintain the internal knowledge base. Act as a mentor to develop the knowledge and skills of other technical colleagues. Identify process More ❯

their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: ServiceNow Modules (ITSM, ITOM, ITBM) UI (Pages, Macros, Scripts, Actions, Policies) Workflows/Scripts (Clients, Business, Ajax, Includes) MID Server Architecture (Discovery, Orchestration, Service Mapping, Event Management, Operational More ❯

their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: ServiceNow Modules (ITSM, ITOM, ITBM) UI (Pages, Macros, Scripts, Actions, Policies) Workflows/Scripts (Clients, Business, Ajax, Includes) MID Server Architecture (Discovery, Orchestration, Service Mapping, Event Management, Operational More ❯

Cloud Technical Lead - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a More ❯

supporting the whole business while acting as a first point of contact for technical issues. The ideal candidate would have an expert understanding of ITSM tools, especially strong experience of developing Ivanti Neurons for ITSM (Ivanti Service Manager ISM). While we offer a flexible agile working policy, the nature … Production of high-quality knowledge, FAQ's etc Qualifications and Skills: Proven experience as a senior service desk analyst/engineer Strong expertise in ITSM Tools, scripting, and automation Good knowledge of Microsoft 365, etc Highly motivated, enthusiastic, and technically minded More ❯

supporting the whole business while acting as a first point of contact for technical issues. The ideal candidate would have an expert understanding of ITSM tools, especially strong experience of developing Ivanti Neurons for ITSM (Ivanti Service Manager ISM). While we offer a flexible agile working policy, the nature … Production of high-quality knowledge, FAQ's etc Qualifications and Skills: Proven experience as a senior service desk analyst/engineer Strong expertise in ITSM Tools, scripting, and automation Good knowledge of Microsoft 365, etc Highly motivated, enthusiastic, and technically minded More ❯