9 of 9 ITSM Jobs in North Yorkshire

scripting and automation. Firewall configuration, VPNs and network security. Backup technologies and disaster recovery. Endpoint protection, cybersecurity and vulnerability management. ITIL principles and IT service management platforms. Experience supporting Operational Technology (OT) or manufacturing systems. Experience working within FMCG, food production or wider manufacturing environments. Relevant Microsoft, CompTIA, Cisco ...

across multiple functions, service operations, and engineering execution, ensuring scalable, automated, and user-centric service experiences across IT, workplace and functional domains. While IT Service Management is growing in maturity the role will also lead the stand up and operationalisation of service management capabilities for Facilities & Finance. This position reports … essential requirements of the job include: Minimum of 5 years of hands-on experience as Product owner, Platform Owner, or ServiceNow lead. Proven ServiceNow ITSM implementation experience, including UI’s such as Employee Service Centre. Strong ability to translate business needs into technical requirements and strong analytical and problem-solving ...

Anaplan in the United Kingdom seeks a self‐motivated Service Manager to join the Platform Service Management team. You will support systems used by hundreds of software engineers and thousands of customers, collaborating with engineering ...

enable quicker diagnosis, resolution, and prevention of future incidents. Defining, documenting, and refining core service management processes and SOPs based on ITIL/ITSM principles. Investigating root causes, analyzing data trends, and managing performance dashboards. Acting as a key communication bridge between technical engineering teams, customer success, leadership, and customers … Qualifications Experience : Proven commercial experience in Major Incident Management, Problem Management, and Relationship Management, or similar, plus practical experience working with ITIL principles and ITSM frameworks. Certifications : ITIL v5, v4, or v3 certification, or similar, is required. Project Management (e.g., Prince 2) and Major Incident Management (MIM) Professional Level ...

maturity and tool adoption Understand the impact of incidents, problems and changes on SLA targets, maintaining accurate data and reporting for processes owned within ITSM, and providing timely reporting to management via KPI dashboards What You Will Have Please note, applicants must have the legal right to work … time of application. Demonstrable experience managing Incident, Problem and Change processes within an ITSM environment ITIL Foundation certification as a minimum, with Practitioner-level or higher desirable Experience chairing CAB and managing a forward schedule of change Excellent relationship management skills with the ability to build a ‘one team’ mentality ...

Annum Closing Date: Sun, 15 Nov 2026 Help shape the future of the service platform at the heart of our technology teams. As our ITSM Platform Specialist, you’ll play a key role in evolving EasyVista, using your technical expertise and ideas to create a platform that makes IT services … Skipton office, with the remaining two days working from home. What You’ll Need Hands-on experience administering, configuring and developing an IT service management platform; experience of EasyVista would be especially relevant. Practical knowledge of IT service management principles and the incident, service request, problem, change and knowledge management ...

OneAdvanced is seeking an experienced ITSM professional to own Incident, Problem and Change processes. You will coordinate recovery for major incidents, drive root cause analysis, chair CABs, and maintain the forward change schedule. Excellent stakeholder management and communication skills are essential. You will monitor KPIs, ensure process maturity, and report ...

OneAdvanced in the United Kingdom is seeking an IT Service Management professional to own Incident, Problem and Change processes for our customers. You will coordinate resources, drive root-cause analysis and ensure timely resolution while maintaining customer satisfaction. You will chair CAB, report KPIs, manage major incidents … push for continual process improvements. Applicants should have ITIL Foundation certification and proven experience in an ITSM environment. #J-18808-Ljbffr ...

Skipton Building Society is seeking an ITSM Platform Specialist to evolve the EasyVista platform, transforming IT services for colleagues across the organisation. You’ll design workflows, automate processes, and implement platform enhancements to unlock更多 value. You’ll work with IT service desk, operations, security and business teams to ensure ...