3 of 3 ITSM Jobs in North Yorkshire

user computing (EUC) support across devices, applications, and user environments Supporting basic network troubleshooting, connectivity issues, and on-site technical queries Working within ITSM processes such as incident, request, and change management Providing customer-facing support to both office and staff, including face-to-face assistance Offering technical guidance … experience with Microsoft 365 administration Strong EUC support experience, covering devices, applications, and user environments Exposure to basic networking (switching, connectivity, troubleshooting) Familiarity with ITSM tools and processes Excellent communication and customer-facing skills The ability to work confidently on site and support clinical teams directly A fast-learning, proactive ...

user computing (EUC) support across devices, applications, and user environments Supporting basic network troubleshooting, connectivity issues, and on-site technical queries Working within ITSM processes such as incident, request, and change management Providing customer-facing support to both office and staff, including face-to-face assistance Offering technical guidance … experience with Microsoft 365 administration Strong EUC support experience, covering devices, applications, and user environments Exposure to basic networking (switching, connectivity, troubleshooting) Familiarity with ITSM tools and processes Excellent communication and customer-facing skills The ability to work confidently on site and support clinical teams directly A fast-learning, proactive ...

Reporting to the ITSM Manager, the role is accountable for the design, operation, management and maintenance of the IT CMDB, Service Catalogue, Service Pipeline and overall Service Portfolio, responsible for onboarding new services, updating live services and retiring discontinued services, and the control and development of IT assets and configuration … live and upcoming services are available to IT stakeholders as and when required. The role is responsible for the following areas: Work with the ITSM Manager to design and develop the asset and configuration operating model including clear process and tools that support accurate recording and tracking. Work with ...