and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Level 1/Level 2 ITService Desk Team Leader. Working More ❯
and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in ensuring … proactive approach to problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic More ❯
and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in ensuring … proactive approach to problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic More ❯
and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Monitoring Lead who will be the product owner and subject matter More ❯
and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Monitoring Lead who will be the product owner and subject matter More ❯
understanding of the core components of a Technology organisation and how it operates. Working experience in some or all the following areas: Product & Cloud Operating Models, Technology Strategy, ITServiceManagement & ITIL, Technology Transformation design and implementation, Value Stream mapping or equivalent. Demonstrating the ability to articulate the impact of emerging trends, for example, AI, Robotics and Digital reality on More ❯
environment Managing CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of Remedy with external More ❯
environment Managing CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of Remedy with external More ❯
Strong desire to constantly learn and improve, personally and with the team * Proficient in English both spoken and written * Knowledge of IT processes (incl. ITIL), methods and tools (e.g. ITSM) is a plus This job requires from the post holder constant awareness of the compliance risks we face in day-to-day responsibilities. The post holder is required to demonstrate More ❯
Strong desire to constantly learn and improve, personally and with the team * Proficient in English both spoken and written * Knowledge of IT processes (incl. ITIL), methods and tools (e.g. ITSM) is a plus This job requires from the post holder constant awareness of the compliance risks we face in day-to-day responsibilities. The post holder is required to demonstrate More ❯
