ITSM Job Trends in Oxfordshire

IT Service Management (ITSM)
South East > Oxfordshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Oxfordshire requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 44 69 54
Rank change year-on-year +25 -15 +62
Permanent jobs citing ITSM 15 8 15
As % of all permanent jobs in Oxfordshire 2.03% 1.02% 1.96%
As % of the Processes & Methodologies category 2.82% 1.18% 2.22%
Number of salaries quoted 15 2 14
10th Percentile £30,500 - £23,500
25th Percentile £31,250 £31,250 £32,188
Median annual salary (50th Percentile) £34,500 £32,500 £55,000
Median % change year-on-year +6.15% -40.91% +45.70%
75th Percentile £35,750 £33,750 £57,500
90th Percentile £41,300 - -
South East median annual salary £47,500 £52,000 £54,500
% change year-on-year -8.65% -4.59% +9.00%

All Process & Methodology Skills
Oxfordshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Oxfordshire.

Permanent vacancies with a requirement for process or methodology skills 531 679 676
As % of all permanent jobs advertised in Oxfordshire 71.95% 86.61% 88.14%
Number of salaries quoted 373 333 556
10th Percentile £30,000 £32,500 £35,000
25th Percentile £35,000 £43,750 £40,404
Median annual salary (50th Percentile) £50,000 £56,509 £52,500
Median % change year-on-year -11.52% +7.64% +5.00%
75th Percentile £70,000 £68,750 £65,313
90th Percentile £83,000 £81,000 £78,125
South East median annual salary £50,000 £58,500 £52,500
% change year-on-year -14.53% +11.43% -4.55%

ITSM
Job Vacancy Trend in Oxfordshire

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in Oxfordshire.

ITSM job vacancy trend in Oxfordshire

ITSM
Salary Trend in Oxfordshire

Salary distribution trend for jobs in Oxfordshire citing ITSM.

Salary distribution trend for jobs in Oxfordshire citing ITSM

ITSM
Salary Histogram in Oxfordshire

Salary distribution for jobs citing ITSM in Oxfordshire over the 6 months to 14 January 2026.

Salary histogram for ITSM in Oxfordshire

ITSM
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Oxfordshire region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Woodstock - 4 £38,000 -
Oxford +4 1 £31,000 -4.62% 2
Faringdon - 1 £27,000 -
ITSM
South East

ITSM
Co-Occurring Skills & Capabilities in Oxfordshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 10 (66.67%) Microsoft Office
Cloud Services
1 5 (33.33%) Microsoft 365
2 4 (26.67%) Entra ID
Communications & Networking
1 2 (13.33%) DHCP
1 2 (13.33%) DNS
1 2 (13.33%) SAN
Development Applications
1 2 (13.33%) JIRA
General
1 12 (80.00%) Social Skills
2 8 (53.33%) Finance
Job Titles
1 15 (100.00%) IT Support
2 7 (46.67%) Analyst
2 7 (46.67%) IT Analyst
2 7 (46.67%) IT Support Analyst
2 7 (46.67%) Support Analyst
3 5 (33.33%) IT Support Technician
3 5 (33.33%) IT Technician
3 5 (33.33%) Support Technician
4 3 (20.00%) IT Support Specialist
4 3 (20.00%) Support Specialist
5 2 (13.33%) 2nd Line Support
5 2 (13.33%) 2nd Line Support Technician
5 2 (13.33%) 3rd Line Support
5 2 (13.33%) 3rd Line Support Technician
6 1 (6.67%) 1st Line Support
6 1 (6.67%) 1st Line Support Technician
Operating Systems
1 5 (33.33%) Windows
2 3 (20.00%) Windows Server
3 2 (13.33%) Windows 10
3 2 (13.33%) Windows Server 2019
Processes & Methodologies
1 11 (73.33%) Customer Service
2 10 (66.67%) Problem-Solving
3 3 (20.00%) Change Control
4 2 (13.33%) Business Continuity
4 2 (13.33%) Cybersecurity
4 2 (13.33%) Disaster Recovery
4 2 (13.33%) Incident Management
4 2 (13.33%) Infrastructure Management
4 2 (13.33%) ITIL
4 2 (13.33%) Knowledge Transfer
4 2 (13.33%) Process Improvement
4 2 (13.33%) Ticket Management
5 1 (6.67%) Scorecard
5 1 (6.67%) Service Management
5 1 (6.67%) Software Testing
Quality Assurance & Compliance
1 2 (13.33%) Cyber Essentials
1 2 (13.33%) Cyber Essentials PLUS
1 2 (13.33%) ISO/IEC 27001
2 1 (6.67%) SLA
System Software
1 7 (46.67%) Active Directory
2 2 (13.33%) Hyper-V
2 2 (13.33%) VMware Infrastructure
Vendors
1 11 (73.33%) Microsoft
2 2 (13.33%) ServiceNow
2 2 (13.33%) VMware
3 1 (6.67%) Google