practical experience in configuring iSCSI targets for virtualized environments. - Knowledge and experience in Microsoft Server Technologies; Active Directory, Microsoft Exchange. - Knowledge of ITIL ITservicemanagement model; - Knowledge of Incident and Problem Management processes and experience in this area; - Ability to write technical documentation and user guides; - Ability to communicate More ❯
WE NEED FROM YOU? Proven track record in managing ITservice teams, ideally in aviation or complex operational environments. In depth experience of ITservicemanagement or support leadership role, ideally across multiple sites or contracts. Must be comfortable being visible and accountable within the business - able to handle direct More ❯
for in a successful candidate: Experience: Proven background in IT support roles with hands-on experience across various technologies. ITSM Familiarity: Knowledge of ITServiceManagement principles. Problem-Solving Skills: Ability to troubleshoot and resolve IT issues efficiently. Knowledge Capture: Ability to create procedural documents for team sharing. Technology Expertise More ❯