6 of 6 ITSM Jobs in West London

producing artifacts such as self-service guidance, knowledge articles and data-driven reporting. Accountabilities and responsibilities: Plan and manage own workload using the IT Service Management tool and guidance from peers/management, ensuring all reasonable efforts are made to work within agreed operational and service level agreements, escalating where ...

ServiceNow development teams, providing technical direction, mentoring and quality assurance. 5+ ServiceNow CIS certifications. Experience across at least three ServiceNow product lines outside of ITSM, such as ITOM, ITAM, HAM/SAM, SPM, HRSD, CSM or similar. Experience operating within a Technical Design Authority environment and acting as a trusted ...

ServiceNow development teams, providing technical direction, mentoring and quality assurance. 5+ ServiceNow CIS certifications. Experience across at least three ServiceNow product lines outside of ITSM, such as ITOM, ITAM, HAM/SAM, SPM, HRSD, CSM or similar. Experience operating within a Technical Design Authority environment and acting as a trusted ...

expansion objectives. Shape outcome-led value propositions integrating ServiceNow with DXC's Consulting and Engineering Services capabilities. Drive large-scale, consultative transformation pursuits across ITSM, ITOM, HRSD, CSM, SecOps, and industry-specific workflow solutions. Engage C-suite and senior executives as a strategic transformation partner, influencing long-term digital roadmaps. ...

Desk Lead to join a well-established organisation on an initial 12-month contract. This is a fantastic opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will … role model within the Digital Services function, promoting best practice and professional standards. Required Experience & Skills Strong experience working within IT Service Management environments and service delivery functions. Previous experience leading or managing a Service Desk team. Proven background in customer-focused service delivery. Experience of managing and coordinating projects. ...

SolutionArchitect Hybridworking(3dayson-site/2daysremote)|Central/NorthLondon Permanent|c.£75,000+excellentbenefits Anorganisationintheeducation&trainingsectorisseekinganexperiencedSolutionArchitecttoprovidearchitecturalleadershipacrossapplications,infrastructure,cloud,integration,data,andsecurity. TheSolutionArchitectwillberesponsiblefordefiningarchitecturaldirection,establishingstandardsandgovernance,andassuringthedesignofsecure,resilient,andcost-effectivesolutions.Thisisaseniorrolefocusedonsettingdirectionandgoverningdelivery,workingcloselywithinternalteams,deliverypartners,andsuppliers. Keyresponsibilities Defineandownend-to-endsolutionarchitectureacrossapplications,infrastructure,cloud ...