4 of 4 ITSM Jobs in West London

Infrastructure Manager/London (Office Based 5 Days Per Week)/Immediate Start/Competitive Pay This role will provide on premise physical and logical Infrastructure Management to all areas of the firm including Operations and Support and will require More ❯

and applications. They ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This rolewill provide support for end user computing across all SNG locations. Acting as More ❯

SLAs. What we're looking for in a successful candidate: Experience: Proven background in IT support roles with hands-on experience across various technologies. ITSM Familiarity: Knowledge of IT Service Management principles. Problem-Solving Skills: Ability to troubleshoot and resolve IT issues efficiently. Knowledge Capture: Ability to create procedural documents for team sharing. Technology Expertise: Strong understanding of desktop, laptop More ❯

Certified Internetwork Expert (CCIE) F5 Certified BIG-IP Administrator (F5-CA) Checkpoint Certified Security Expert (CCSE) CompTIA Security+ or similar security certification ITIL Foundation or similar IT Service Management (ITSM) certifications. Interview Process: 2 Technical Interview with Internal Team & Client More ❯