3 of 3 ITSM Jobs in West London

Prem and SaaS. Preferred experience with a range of cloud native solutions, e.g. Kubernetes monitoring. Experience and knowledge of Service Now platform, preferably ITSM/ITOM/AIOps including Metrics intelligence. Experience in defining and owning the event management and automation process. Strong understanding of event correlation, noise reduction techniques … landscape. Experience embedding observability, automation and autohealing practices into BAU operations through service design and service operations processes. Additional/Desirable: Strong understanding of ITSM best practices and principles; ITIL certification is preferred. Experience of managing and working with vendors/offshore teams to support day-to-day activities. Ability ...

creating a high performing and engaged team. From delivery point of view, responsibilities include analysing the impact of new requirements, to deliver proactive IT Service Management and Operations through implementation, automation, integration, and management of primarily ITSM and ITOM related toolsets and environments and will require demonstrable experience ...

Exalto Consulting is recruiting for a Customer Success Delivery Manager on behalf of a growing consultancy in the digital transformation and IT service management space. This is a client-facing role for someone who can combine strong delivery leadership with relationship management and customer success. The position will suit someone … experience Confidence leading stakeholder conversations and building trusted relationships Experience supporting customers from pre-sales through to delivery and ongoing support Knowledge of IT service management principles and tooling A structured, organised approach with the ability to manage multiple priorities Strong communication skills and a professional, credible manner Experience working ...