4 of 4 Incident Management Jobs in Birmingham

Were excited to be recruiting a Digital Asset Management and Service Catalogue Specialist into a brand-new role that will play a key part in transforming how our organisation manages, governs, and delivers digital services. This is a rare opportunity define best practice and embed structured ways of working … ground up. Working at the heart of our Technology and Insight/Digital and Data Team, youll support the development of robust asset management processes, creating and maintaining our Service Catalogue, and driving a high-quality, data-driven approach to asset and configuration management. Youll collaborate with service owners ...

Role Overview To provide a high level of flexible management, testing and analytical skills, whether as part of a testing project, within a managed testing service, or as part of a development project for both functional and non-functional testing. Also provides guidance on testing best practice to other … oversee all levels of testing by actively co-ordinating other parties involved in the project. To document and verify test results. To manage the incident management process in accordance with agreed SLA when raising, recording and monitor details of incidents encountered during testing. To produce daily and weekly ...

/CD pipelines/templates for frequent, safe releases Implement observability (logging, metrics, dashboards, alerts, tracing) Support performance, resilience, scalability and security requirements Champion incident management, runbooks and post-incident reviews Standardise tooling and platform patterns; contribute to documentation Interacting with clients regularly. Tech skills: Experience with ...

cause analysis and corrective actions Maintain documentation, including database schemas, display specifications Strong analytical and problem-solving skills Effective communication and collaboration Experience in incident management, root-cause analysis, and troubleshooting production issues ...