10 of 10 Incident Management Jobs in Birmingham

Cisco 9500, Cisco 3850, Network Operations Centre (NOC), TAC, NMC, Layer 2, Layer 3, OSPF, BGP, VLAN, STP, QoS, CCNA, CCNP, Network Monitoring, Incident Management, Shift Operations, 24x7 Support Location: Small Heath, Birmingham, West Midlands, B10 0HQ Type: Temporary Contract Hours: 8-Hour Shifts … deep technical expertise across Cisco Catalyst switching technologies including Catalyst 3850, Catalyst 9300 and Catalyst 9500 platforms. Purpose: To provide 24x7 operational support, monitoring, incident management and technical troubleshooting across critical Cisco network infrastructure, ensuring maximum network availability, performance and service reliability. Technology Stack: * Cisco Catalyst 3850/ ...

function, providing guidance to junior team members Take ownership of day-to-day IT infrastructure operations within a Microsoft-focused environment Manage Change and Incident Management processes to minimise disruption Own the patching process across servers, endpoints, cloud, and network environments Oversee Service Desk operations and ensure strong … Microsoft Entra ID (Azure AD) Hyper-V Microsoft Purview Intune Azure Networking Experience supporting Service Desk/IT support functions Knowledge of Change and Incident Management processes Strong communication skills and ability to work across technical and non-technical teams Ability to take ownership and work independently Eligibility ...

Business Systems support across Group venues, providing confident day‐to‐day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy. Key Responsibilities Support & Incident Management Serve … quick guides. Systems Administration Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity. Data Protection & Governance Handle sensitive personal data in secure environments in accordance with company policies and procedures. ...

experience supporting and operating enterprise production platforms across Microsoft Azure and some On-premise infrastructure environments. Strong understanding of hybrid cloud operations and infrastructure management Managing Azure subscriptions, accounts, networking, identity, security controls and platform services Hands-on experience with Infrastructure as Code (IaC) and automation tooling, particularly Terraform … Experience working within operational support and change management environments Experience migrating workloads and services from on-premise infrastructure to public cloud platforms. Experience with Landing zones, DevOps tooling’s would be beneficial Key Responsibilities of the Cloud Engineer: Act as the technical lead for platform change initiatives, owning technical ...

within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background in customer support and incident management Strong communication and stakeholder engagement skills Ability to work collaboratively across business and IT teams Desirable Experience Agile or Waterfall project methodology ...

Role: We're partnering with a growing SaaS business to hire a senior Platform Architect to own the design, security, reliability, and operational management of their AWS platform and internal IT function. This is a hands-on leadership role in a lean organisation where you'll shape cloud architecture … monolith to microservices on EKS. Define standards for containers, runtime environments, observability, tenancy, security, and infrastructure automation. Lead SRE practices including SLI/SLOs, incident management, DR/BCP planning, post-mortems, and operational resilience. Own platform security, secure SDLC, CI/CD pipelines, IaC, and software supply ...

Role: We're partnering with a growing SaaS business to hire a Principal Platform Architect to own the design, security, reliability, and operational management of their AWS platform. This is a hands-on leadership role in a lean organisation where you'll shape cloud architecture, modernise a legacy platform … monolith to microservices on EKS. Define standards for containers, runtime environments, observability, tenancy, security, and infrastructure automation. Lead SRE practices including SLI/SLOs, incident management, DR/BCP planning, post-mortems, and operational resilience. Own platform security, secure SDLC, CI/CD pipelines, IaC, and software supply ...

love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of reliability engineering including capacity and performance management through monitoring, logging, and alerting. Demonstrable experience of supporting a Live Service, including live operations, incident management, and continuous improvement. Demonstrable experience of developing ...

problems to correct resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital … that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...

that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...