3 of 3 Incident Management Jobs in Nottingham

making service requests, recognising the priority of the individual’s issue in the wider context of IT Service Delivery. Comply with the Change Management & Incident Management Process, Service Request and Major Incident Process and all other documented ITIL processes. Where appropriate identify and escalate incidents ...

Policy & Governance Development: Create, implement and maintain data protection and information governance policies, controls, and standards aligned to laws, regulations, and best practice. Risk & Incident Management: Lead data breach risk assessments, mitigation planning, continuous monitoring and collaborate on breach, complaint and risk event handling within regulatory deadlines. Regulatory … SOX. Audits & Assessments: Conduct data protection and information governance audits, gap analyses, and assessments to identify risks and improvement opportunities. Third‐Party Risk Management: Oversee vendor risk processes to ensure external partners meet data protection and governance requirements. Training & Awareness: Deliver regular training and awareness initiatives to strengthen organisational ...

Friday, with varying shift patterns. The primary duties will include receiving and fulfilling Requests within agreed SLAs with some limited potential to provide Incident Management support. Although this is a First Line Analyst role, there may also be 2nd line aspects too. Based in one of the offices ...