Infrastructure Engineer
- Hiring Organisation
- Thales Group
- Location
- Stoke-on-trent, Staffordshire, United Kingdom
- Salary
- £ 60 K
resolutionFollow agreed processes for EUC, change, service desk interaction, CSOC, project DDQS, IVVQP, SDVLA and business engagement.Troubleshooting on service issues and represent EUC at Incident Post Mortem and Change meetings.Monitor EUC systems for up time as needed. Collaborate with other IS teams and business staff contacts to ensure maximum … take notesInternal Company Contacts:IS teams, IS team leaders, IS directors, Thales business managers and staff. Service Desk, EUS, Platforms teams, Network Support, Incident Management, Change Management, Problem Management, CSOCExternal Company Contacts:Thales customers, Technology Vendors, External SuppliersPerson SpecificationQualifications and Training:Bachelor Degree level education/ ...