Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Robert Walters
Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major IncidentManager on a 6-month contract. Fully Remote this is a home-based role. As a Major IncidentManager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major IncidentManager (Home Based) Duties: Develop end to end Major Incident Management process Lead/Develop team … Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major IncidentManager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a Major IncidentMore ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
Robert Walters is in partnership with an industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint a Major IncidentManager on a 6-month contract. Fully Remote this is a home-based role. As a Major IncidentManager, you will lead/manage the end-to-end Major Incident Management process across group. You will require strategic thinking, strong leadership capabilities with deep understanding of ITIL practises. You will ensure the delivery of a high-performing Major Incident Management function aligning business needs to IT strategy. Major IncidentManager (Home Based) Duties: Develop end to end Major Incident Management process Lead/Develop team … Develop playbooks and documentation Continuous development of processesImplement and develop processes Implement continual service improvement strategies Collaborate with process managers to deliver ITIL-aligned service Provide contract-specific Major incident reporting Apply ITIL Major Incident Management techniques Major IncidentManager (Home Based) Qualifications: ITIL v4 Foundation/Intermediate The contract opportunity for a Major IncidentMore ❯
a fantastic opportunity for all members of staff to grow with us and carve out a challenging, successful and rewarding career Job Description We are looking for a Major IncidentManager to join our team on a permanent basis to drive forward our delivery capability and deliver the optimum solutions to the clients. Based in Leeds this is … and training across multiple business areas. The role is primarily Leeds based however you?may be expected to work at our client locations as and when required. The Major IncidentManager will ensure SLA/KPI targets are being achieved and the contracted scope of services are being delivered efficiently within an ITIL framework. The candidate will ensure … IT Incidents & take full ownership of facilitating the restoration of service following of Major Incidents within the agreed SLA's in a multi-supplier environment. Setup and distribute Major Incident Communication during the major incident life cycle, until resolution and ensure progress on incidents is continually assessed, making appropriate interventions, directing and facilitating resolution activity Update ITSM toolset More ❯
global basis, the resilience of operations has become a board level issue. Responsibilities You will provide our clients with a full spectrum of services, covering proactive and reactive Cyber Incident Response (CIR) Services. The proactive arm of our business covers a breadth of propositions, including playbook development, wargaming, readiness assessments, post-breach assessments, managed threat hunting as well as … uplift their maturity and fundamentally enhance their preparedness to respond, via targeted capability uplift, C-Suite awareness campaigns and training. Our technical response team support our clients in live incident responses by working to identify root causes and evict threats. Our professionals apply their experience and imagination to find the most advanced threats, hiding in the darkest corners of … award-winning vendor relationships, we can do whatever it takes - from improving the security of a single component to delivering a holistic security and privacy program. As a Cyber Incident Response Advisory and Incident Management Senior Manager or Associate Director, you will focus on developing our business across both proactive and reactive services, whilst leading our advisory More ❯
This role involves developing connections with technical and business experts around the world and interacting with a variety of technologies and applications. The role will also include participation in project work which strives to further improve the stability, performance, and More ❯