2 of 2 Information Management Jobs in Newcastle upon Tyne

delivery of support and development tasks. Testing & Documentation: Assist in the creation of detailed system documentation, test plans, and work instructions to ensure the smooth operation of applications. Incident Management: Identify, diagnose, and resolve incidents, ensuring minimal disruption to the services provided by the NHSBSA. Continuous Improvement: Contribute to the ongoing development and improvement of NHSBSA applications through feedback … and supporting the efficient and effective running of bespoke services, third-party applications and configurable of the shelf products (CoTS) and services. 5. Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner.6. Implementing standards and policies, pro-actively identifying and proposing improvements or … meet changing needs.7. Proactively engaging in conversations to support the on-going development and maintenance of your own skills and knowledge, including attending relevant Communities of Practice.8. Communicating complex information effectively across a wide range of people and levels of understanding, including both technical and non-technical audiences.9. Working under general direction; planning your own work to achieve agreed More ❯

The ideal candidate will have the following skills and experience: Past experience in a Business Analyst role Strong process mapping and UAT skills Experience working on service design and information management system based projects Excellent stakeholder management, communication, organisation and analysis skills It would be highly desirable to have experience in: iTrent HR and Payroll Systems and More ❯