Manager, Support Operations (Data Platforms, Service Now, AWS, IT Systems Infrastructure)
- Hiring Organisation
- Capital One
- Location
- York, Pennsylvania, United States
- Employment Type
- Permanent
- Salary
- USD Annual
Manager, Support Operations (Data Platforms, Service Now, AWS, IT Systems Infrastructure) An IT leader, with a detailed understanding of IT Service management principles. Manages teams providing technology support operations in the areas of data platforms, end user support, IT incident Management, change management, problem management … knowledge management, endpoint management, and business controls. Lead and develop teams to support business growth, service goals, and compliance with corporate policies, standards and security regulations. This role requires a deep focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal ...