23 of 23 ServiceNow Manager Jobs

Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description We are looking for an experienced ServiceNow Project Manager to lead the implementation of ServiceNow for our client. The ideal candidate will be responsible for overseeing the entire project lifecycle, ensuring timely delivery within … challenges associated with fixed-price contracts, scope control, and budget constraints. This position is hybrid in NYC. Key Responsibilities: Project Management & Delivery Oversee the end-to-end implementation of ServiceNow modules, including Incident Management, Change Management, Asset Management, CMDB, and ITOM. Develop and execute a detailed project plan, including milestones, deliverables, RACI, and communication cadence. Monitor project scope, timeline … the User Acceptance Testing (UAT) process and facilitate stakeholder buy-in. Ensure the creation of technical and functional documentation for knowledge transfer. Supervise the development of training programs for ServiceNow end users and administrators. Ensure a smooth go-live transition with Hypercare support. Qualifications Technical & Functional Skills Strong ServiceNow project management experience, with expertise in CMDB, ITSM, ITOM More ❯

Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effectively. The Digital Modernization Sector has a career opportunity for a ServiceNow Configuration Manager supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense … a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification. The ServiceNow Configuration Manager is responsible for working within a fast paced, Agile team to verify and validate changes made to the system as well as develop more efficient and … modern test techniques and processes. The ServiceNow Configuration Manager will lead the tracking and managing update sets responsible for ensuring controlled and efficient deployment of system changes across environments. This role is critical in maintaining stability, consistency, and compliance with ITSM best practices. They will also help adapt to the agile framework to the organization's needs, standardizing More ❯

driven approach in identifying and prioritizing reliability work, minimizing toil, while reducing the costs of system failure. We provide services across our broad and diverse portfolio of brands. The ServiceNow Platform Development Manager will play a crucial role in driving the development and execution of our SRE ServiceNow platform roadmap. Collaborating closely within the SRE team and … other NBCU teams, your primary responsibility will be to lead and manage the ServiceNow Platform software development lifecycle, ensuring the seamless integration of Agile methodologies and the timely delivery of high-quality ServiceNow-based products and platforms The successful candidate will possess a strong understanding of ServiceNow Agile Development and Operational Support utilizing DevOps tools and methods … IT/Infrastructure Management, Monitoring and Automation Technologies, Application Maintenance and Support principles, and have experience analyzing information to create improvement plans. Responsibilities: Lead the development and implementation of ServiceNow solutions, ensuring alignment with business goals and industry best practices. Manage and mentor a team of software developers and engineers, fostering a collaborative and high-performing environment. Oversee the More ❯

A confidential federal-sector technology integrator is expanding its ServiceNow footprint from core ITSM to a full ITAM/ITOM and customer-facing service-catalog capability. You will lead the end-to-end delivery of this multi-module roadmap inside a classified environment, partnering with architecture, development and security teams to bring new asset, event-management and automated request … control board (CCB) packages. Proactively manage risks & issues , escalating and coordinating mitigation with security and program leadership. Facilitate Agile ceremonies (daily stand-ups, sprint planning, backlog grooming, reviews) using ServiceNow, JIRA or similar. Ensure governance & compliance with TS/SCI and SAP requirements, liaising with the security office on accreditation timelines. Minimum qualifications Bachelor's degree (or equivalent practical … experience) in IT, Business, Engineering or related field. 2 + years managing IT projects that include ServiceNow implementation or expansion. Active TS/SCI clearance and SAP eligibility. Experience delivering projects 100 % on-site in classified environments. Demonstrated expertise with ServiceNow ITSM; working knowledge of ITAM or ITOM. Strong written/verbal communication and stakeholder-management skills. Preferred More ❯

Operations Manager (ServiceNow) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local The Opportunity: CACI is looking for an Operations Manager to provide hands-on technical guidance and oversight to a team of Platform Architects and Developers for … the Sustainment and Administration of an Enterprise ServiceNow implementation (IT Service Management (ITSM), IT Operations Management (ITOM, etc.). In this role you will provide technical support for the execution of Operations and Maintenance (O&M) tasks on ServiceNow. This position requires leading the sustainment/Tier 2/Tier 3 efforts performed by developers, engineers, and technicians supporting … Level II Certification (ex: Security+) Bachelor's Degree and 7+ years of relevant experience (Bachelor's Degree in applicable field may be substituted for 5 years of experience). ServiceNow Certified System Administrator certifications Excellent interpersonal and communication skills needed to work with business partners, engineering teams, and users requiring break fix actions 3+ years' experience leading operations teams More ❯

shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management More ❯

shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management More ❯

shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management More ❯

shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management More ❯

shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management More ❯

we are representing a global organisation embarking on a significant operational and digital transformation programme. As part of this, they are looking to bring in an experienced IT Service Manager to help evolve their service management ecosystem and maximise the value of their ServiceNow platform. This is a permanent position, ideally based onsite in Parma a few days … a week, with flexibility for hybrid working. The ITSM Consultant will be responsible for: Leading the optimisation of the existing ServiceNow platform, ensuring its alignment with wider digital and operational transformation goals Acting as the key point of contact between the business and IT, translating operational needs into scalable and actionable ServiceNow capabilities Enhancing and refining existing ITSM … transformations Applying ITSM and agile delivery principles to prioritise enhancements and ensure delivery of meaningful improvements across the service landscape The ideal candidate will have: Solid experience working with ServiceNow in a hands-on consulting or ITSM role Practical understanding of core ITSM processes and frameworks (ITIL knowledge required; certification preferred) Familiarity with agile or Scrum delivery models in More ❯

Knowledge Base Manager/Tra iner Specialist - ServiceNow Huntsville, AL IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. … passion for technology Ability to solve challenging business problems Self-directed professionals Hunger to continually learn and grow Background: This position supports the discovery, implementation, and sustainment of a ServiceNow suite for a dedicated Department of Defense (DoD) community with significant leadership visibility. The Knowledge Base Manager/Trainer will be responsible for developing, managing, and maintaining the … ServiceNow Knowledge Management system and delivering user training to ensure the adoption and effective use of the platform. This role requires expertise in knowledge management best practices, training delivery, and ServiceNow functionality, with a focus on enabling users and administrators to maximize the value of the platform. This position is based 4 days onsite/1 day remote. More ❯

ServiceNow Platform Manager - Peterborough Job Title: ServiceNow Platform Manager Location: Peterborough (Hybrid) Are you a seasoned ServiceNow expert ready to take full ownership of an enterprise platform and lead it to the next level? Do you want to build and scale a best-in-class capability that drives automation, integration, and outstanding user experience across … a global business? We’re looking for an established ServiceNow Platform Manager to shape and lead the strategic direction of our ServiceNow ecosystem. This is a high-impact role with the scope to define and grow the platform from the ground up—working closely with senior leaders and cross-functional teams to deliver measurable value. With visibility … a unique opportunity to build your brand and influence as a trusted advisor at CXO level. What you\\\'ll be doing: Own and define the strategic roadmap for the ServiceNow platform, ensuring alignment with business goals and technology vision. Lead platform governance, driving best practices, compliance, and continuous improvement across ITSM, ITOM, HRSD, and related modules. Act as the More ❯

Job Title: ServiceNow Project Manager Key Details: Location: Remote (occasional travel to London) Rate: £650–£700 a day (Outside IR35) Contract: 12 months initially, with strong potential for extension Overview: We are looking for a skilled ServiceNow Project Manager to lead and deliver ServiceNow initiatives across the organization. You’ll manage full project lifecycles—from … execution—while ensuring alignment with business needs and technical standards. Experience in Order to Fulfilment (OTF) or Order Management is a strong plus. Key Responsibilities: Plan, lead, and deliver ServiceNow projects on time and within scope. Collaborate with stakeholders to define project requirements and success criteria. Coordinate cross-functional teams, both technical and business. Manage project timelines, resources, budgets … project transparency. Align delivery with Agile, ITIL, or SDLC methodologies. Oversee third-party vendors and ensure quality assurance. Qualifications: 5+ years in IT project management, with 2+ years leading ServiceNow projects. Strong knowledge of core ServiceNow modules (e.g., ITSM, CMDB, Catalog). Proven ability to manage cross-functional technical teams. Excellent communication, planning, and stakeholder management skills.. Nice More ❯

Job Title: ServiceNow Project Manager Key Details: Location: Remote (occasional travel to London) Rate: £650–£700 a day (Outside IR35) Contract: 12 months initially, with strong potential for extension Overview: We are looking for a skilled ServiceNow Project Manager to lead and deliver ServiceNow initiatives across the organization. You’ll manage full project lifecycles—from … execution—while ensuring alignment with business needs and technical standards. Experience in Order to Fulfilment (OTF) or Order Management is a strong plus. Key Responsibilities: Plan, lead, and deliver ServiceNow projects on time and within scope. Collaborate with stakeholders to define project requirements and success criteria. Coordinate cross-functional teams, both technical and business. Manage project timelines, resources, budgets … project transparency. Align delivery with Agile, ITIL, or SDLC methodologies. Oversee third-party vendors and ensure quality assurance. Qualifications: 5+ years in IT project management, with 2+ years leading ServiceNow projects. Strong knowledge of core ServiceNow modules (e.g., ITSM, CMDB, Catalog). Proven ability to manage cross-functional technical teams. Excellent communication, planning, and stakeholder management skills.. Nice More ❯

Job Title: ServiceNow Project Manager Key Details: Location: Remote (occasional travel to London) Rate: £650–£700 a day (Outside IR35) Contract: 12 months initially, with strong potential for extension Overview: We are looking for a skilled ServiceNow Project Manager to lead and deliver ServiceNow initiatives across the organization. You’ll manage full project lifecycles—from … execution—while ensuring alignment with business needs and technical standards. Experience in Order to Fulfilment (OTF) or Order Management is a strong plus. Key Responsibilities: Plan, lead, and deliver ServiceNow projects on time and within scope. Collaborate with stakeholders to define project requirements and success criteria. Coordinate cross-functional teams, both technical and business. Manage project timelines, resources, budgets … project transparency. Align delivery with Agile, ITIL, or SDLC methodologies. Oversee third-party vendors and ensure quality assurance. Qualifications: 5+ years in IT project management, with 2+ years leading ServiceNow projects. Strong knowledge of core ServiceNow modules (e.g., ITSM, CMDB, Catalog). Proven ability to manage cross-functional technical teams. Excellent communication, planning, and stakeholder management skills.. Nice More ❯

Select how often (in days) to receive an alert: ServiceNow Delivery Manager Location: UK - Mobile England Job-ID: 213494 Contract type: Standard Business Unit: ServiceNow Life on the team As a Services Delivery Manager for Computacenter's ServiceNow Centre of Excellence, you are engaged at the account level in providing visibility, service reviews and reporting … hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organisations and with multiple Computacenter teams. Success is defined by the Delivery Manager's ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the customer's trusted advisor. The successful … of contact to the internal and external customer(s) regarding overall and day-to-day service delivery. What you'll need 2+ years of experience in a Service Delivery Manager role (or similar capacity). Direct experience with the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the More ❯

Associate Practice Sales Engagement Manager (ServiceNow) - London Company ITL UK Requisition ID 133347BR Role - Associate Practice Engagement Manager - ServiceNow Location - London Purpose of the Role Enable service offering (ServiceNow) growth by adding new logos and expanding offerings at existing customers through consultative selling. Collaborate with Vertical Sales leads for deal wins and solutions. Run proactive … campaigns (internal & external) for ServiceNow offerings. Generate pipeline and exceed revenue targets for the ServiceNow Practice. Manage interactions with clients, ServiceNow Field Sales, and other stakeholders during the sales cycle (prospecting, solution presentation, and contract discussions). Responsibilities Sales Planning & Review: Provide data points and create realistic sales plans. Market Development: Conduct competitive analysis and market research … to increase the ServiceNow pipeline for Infosys. Customer Prospecting: Provide client introduction and context. Opportunity Identification & Qualification. Proposal Development: Lead proposal & SOW reviews in collaboration with SMEs, internal stakeholders, and customers. Lead and own proposal negotiation & closure. Campaigns: Lead marketing events (internal & external) to generate new revenue pipelines. Relationship Management: Maintain relationships with existing client stakeholders and drive upsell More ❯

SMX is seeking a seasoned Service Now - Project Manager to lead the delivery of ServiceNow capabilities and manage the integrated team of cybersecurity engineers, architects, developers, and platform designers supporting INSCOM GISA at Fort Belvoir. The Project Manager will oversee day-to-day execution, ensure alignment with customer mission priorities, manage risk and resourcing, and serve as … and proven leadership in delivering secure, scalable enterprise IT platforms. This is a full-time on site position Monday - Friday. Essential Duties & Responsibilities Oversee full lifecycle project delivery of ServiceNow implementation and sustainment activities. Lead cross-functional technical teams including cybersecurity engineers, platform architects, developers, and support staff. Manage project scope, schedule, budget, risk, and deliverables in alignment with … contract requirements and government expectations. Ensure the ServiceNow platform meets all security accreditation milestones in coordination with the Cybersecurity Engineer. Interface with INSCOM GISA stakeholders to report status, coordinate requirements, and ensure mission alignment. Support Agile ceremonies and sprint planning, backlog grooming, and release coordination as needed. Ensure quality assurance of technical documentation, including RMF artifacts, design specifications, and More ❯

ServiceNow Manager/IT Asset Manager/IT Configuration Manager- Leeds area - As ServiceNow Manager you will be responsible for Implementing & optimising Service Asset and Configuration Management process within a large public sector managed Service account. Successful ServiceNow Manager/IT Asset Manager/IT Configuration Manager will have Experience … with working with ServiceNow to manage Config click apply for full job details More ❯

ServiceNow Manager/IT Asset Manager/IT Configuration Manager- Leeds area – As ServiceNow Manager you will be responsible for Implementing & optimising Service Asset and Configuration Management process within a large public sector managed Service account. Successful ServiceNow Manager/IT Asset Manager/IT Configuration Manager will have Experience … with working with ServiceNow to manage Configuration items and track the asset lifecycle. As ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should be familiar with using transform Maps in ServiceNow to import data from files such as Excel or CSV. Ideally as ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should have hands on experience with ServiceNow discovery and/or integration with tools like SCCM or Intune for managing end-user devices? ServiceNow Manager/IT Asset Manager/IT Configuration Manager will mean you'll be defining process & strategy, overseeing process implementation and participate in centralised More ❯

ServiceNow Manager/IT Asset Manager/IT Configuration Manager- Leeds area – As ServiceNow Manager you will be responsible for Implementing & optimising Service Asset and Configuration Management process within a large public sector managed Service account. Successful ServiceNow Manager/IT Asset Manager/IT Configuration Manager will have Experience … with working with ServiceNow to manage Configuration items and track the asset lifecycle. As ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should be familiar with using transform Maps in ServiceNow to import data from files such as Excel or CSV. Ideally as ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should have hands on experience with ServiceNow discovery and/or integration with tools like SCCM or Intune for managing end-user devices? ServiceNow Manager/IT Asset Manager/IT Configuration Manager will mean you’ll be defining process & strategy, overseeing process implementation and participate in centralised More ❯

Technical Manager - ServiceNow - (Financial Services) Location: London Other locations: Primary Location Only Date: Mar 22, 2025 Requisition ID: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice … a collaborative, inclusive, growing team that is looking for ideas and energy to continue to support our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. It's an energising role, in which you'll have plenty of opportunities to deliver great solutions and support the wider team with your knowledge and experience. It … to configure and lead on projects, giving you the ability to ensure you are up to date on ServiceNow. As you do, we'll support you in developing your ServiceNow, consultancy, analytical skills - along with relationships that help shape your career. Your key responsibilities Be empowered to lead a range of projects/initiatives to deliver value and successful More ❯