20 of 20 ServiceNow Manager Jobs

Project Manager ServiceNow Location: Central London (Hybrid 2 days per week on-site) Contract: 12 months IR35 Status: Inside IR35 Rate: £550 - £650 per day We are recruiting an experienced Project Manager to lead a business-critical ServiceNow ITSM implementation for a global organisation. This role will sit within their established Project Management team and will … focus on driving successful delivery of a major enterprise-wide transformation programme. Key Responsibilities Project Manager ServiceNow: Own the end-to-end delivery of a ServiceNow ITSM implementation project , ensuring scope, timelines, budgets, and quality standards are met. Develop and manage project plans, roadmaps, and delivery frameworks, aligning with business objectives. Provide project governance, including risk, issue … governance forums at all levels, including business leaders, IT teams, and external suppliers. Lead workshops, steering groups, and project meetings, ensuring clarity of objectives and alignment of deliverables. Oversee ServiceNow solution delivery and ensure technical and business requirements are effectively translated into outcomes. Coordinate internal and external teams, ensuring all project activities remain on track and integrated with wider More ❯

Project Manager – ServiceNow Location: Central London (Hybrid – 2 days per week on-site) Contract: 12 months IR35 Status: Inside IR35 Rate: £550 - £650 per day We are recruiting an experienced Project Manager to lead a business-critical ServiceNow ITSM implementation for a global organisation. This role will sit within their established Project Management team and will … focus on driving successful delivery of a major enterprise-wide transformation programme. Key Responsibilities Project Manager ServiceNow: Own the end-to-end delivery of a ServiceNow ITSM implementation project , ensuring scope, timelines, budgets, and quality standards are met. Develop and manage project plans, roadmaps, and delivery frameworks, aligning with business objectives. Provide project governance, including risk, issue … governance forums at all levels, including business leaders, IT teams, and external suppliers. Lead workshops, steering groups, and project meetings, ensuring clarity of objectives and alignment of deliverables. Oversee ServiceNow solution delivery and ensure technical and business requirements are effectively translated into outcomes. Coordinate internal and external teams, ensuring all project activities remain on track and integrated with wider More ❯

Project Manager – ServiceNow Location: Central London (Hybrid – 2 days per week on-site) Contract: 12 months IR35 Status: Inside IR35 Rate: £550 - £650 per day We are recruiting an experienced Project Manager to lead a business-critical ServiceNow ITSM implementation for a global organisation. This role will sit within their established Project Management team and will … focus on driving successful delivery of a major enterprise-wide transformation programme. Key Responsibilities Project Manager ServiceNow: Own the end-to-end delivery of a ServiceNow ITSM implementation project , ensuring scope, timelines, budgets, and quality standards are met. Develop and manage project plans, roadmaps, and delivery frameworks, aligning with business objectives. Provide project governance, including risk, issue … governance forums at all levels, including business leaders, IT teams, and external suppliers. Lead workshops, steering groups, and project meetings, ensuring clarity of objectives and alignment of deliverables. Oversee ServiceNow solution delivery and ensure technical and business requirements are effectively translated into outcomes. Coordinate internal and external teams, ensuring all project activities remain on track and integrated with wider More ❯

asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs. ServiceNow Deputy Program Manager Job Summary: The ServiceNow Deputy Program Manager will be responsible for the overall management of the governments Enterprise ServiceNow Platform and Project … Management in the event that the ServiceNow Sr. Program Manager is not available. This role involves coordinating with various government officials, managing resources, managing weekly ServiceNow Deployments, collaborating with other government consultants and ensuring successful management of the overall ServiceNow program, project completion, operations within the given timeframe and budgeted contract agreements. Key Responsibilities: ServiceNow Implementation: Manage multiple ServiceNow capability projects across the federal customers ServiceNow platform. ServiceNow Enterprise Platform: Management of overall ServiceNow Enterprise Platform operations, ServiceNow Solutions Professional: Provide federal customers with solutions for ServiceNow capabilities such as: ITSM, SPM (Demand, PPM, Agile and Test 2.0) Security Operations, ITAM Asset Management, CMDB, Now Assist Generative, ITIL More ❯

Agile Project Manager (ServiceNow) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US The Opportunity: CACI is looking for an Agile Project Manager (ServiceNow) to support our DoD customer to implement an Enterprise IT Service Management … mission success and improve end user experience across the customer environment. On this program, CACI will deliver capabilities and services to implement and operate an Enterprise ITSM solution in ServiceNow to enable the DoD customer to transition from legacy systems to a modern infrastructure. (This position can be hybrid with on-site 3 days in Chantilly, VA) Responsibilities: • Provide … field may be substituted for 5 years of relevant experience). • Experience leading matrixed organizations to bring enterprise scale solutions (e.g. ITaaS, SaaS, PaaS) to the DoD. • Experience leading ServiceNow Development projects. • Ability to work independently with little direction and management oversight. • Ability to lead in a fast-moving environment to implement on time and on schedule. • Experience delivering More ❯

Kforce has a client that is seeking a ServiceNow Deputy Program Manager in Alexandria, VA. Key Responsibilities: ServiceNow Implementation: Manage multiple ServiceNow capability projects across the federal customers ServiceNow platform ServiceNow Enterprise Platform: Management of overall ServiceNow Enterprise Platform operations ServiceNow Solutions Professional: Provide federal customers with solutions for ServiceNow capabilities … to enhance project and program delivery and outcomes Master's degree in an IT related field Certifications: Project Management Institute (PMI), Project Management Professional (PMP) and ITIL V4 Foundations, ServiceNow Certified Systems Administrator or Implementation Specialist certifications Minimum of 7 years of demonstrated experience as a Deputy or Program Manager Experience in supporting and briefing Government senior executive … stakeholders Demonstrates expertise in the use of the ServiceNow capabilities, functionality, and overall management of a ServiceNow Enterprise wide platform supporting 2,000 + government agency staff members Expert organization skills to manage multiple projects, operations and maintenance of the ServiceNow Platform Strong oral and written communication skills Demonstrated excellence in planning, directing, and managing ServiceNow More ❯

ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to help clients reimagine … operations and achieve measurable outcomes. The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across multiple modules and client environments. Key Responsibilities … Provide technical design authority on critical ServiceNow programmes for Fortune 500 clients. Lead and mentor teams of ServiceNow developers, ensuring quality standards, code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM More ❯

ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to help clients reimagine … operations and achieve measurable outcomes. The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across multiple modules and client environments. Key Responsibilities … Provide technical design authority on critical ServiceNow programmes for Fortune 500 clients. Lead and mentor teams of ServiceNow developers, ensuring quality standards, code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM More ❯

ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to help clients reimagine … operations and achieve measurable outcomes. The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across multiple modules and client environments. Key Responsibilities … Provide technical design authority on critical ServiceNow programmes for Fortune 500 clients. Lead and mentor teams of ServiceNow developers, ensuring quality standards, code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM More ❯

ServiceNow Technical Architect – Associate Manager Location: London (£70,000 – £75,000)/National (£65,000 – £70,000) – Manchester, Edinburgh Level: Associate Manager Our client is a global professional services firm and the leading ServiceNow partner worldwide, helping organisations transform enterprise operations through complex, innovative, and AI-enabled ServiceNow solutions. The ServiceNow Business Group delivers … platform-led, end-to-end enterprise transformation, combining cloud, AI, and automation to drive measurable business outcomes. The Role As an Associate Manager, you will take ownership of hands-on technical delivery while gaining exposure to enterprise-scale projects and client-facing advisory work. You’ll design, configure, and implement ServiceNow solutions, work closely with senior architects, and … support integrations, automation initiatives, and platform governance. Key Responsibilities Understand client business challenges and architect technical ServiceNow solutions. Deliver end-to-end ServiceNow solutions across modules such as ITSM, ITOM, HR, CSM. Work with development teams to ensure high-quality builds, adherence to code and architectural standards, and governance compliance. Support integrations with cloud platforms (AWS, Azure, GCP More ❯

Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effectively. The Digital Modernization Sector has a career opportunity for a ServiceNow Configuration Manager supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense … a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification. The ServiceNow Configuration Manager is responsible for working within a fast paced, Agile team to verify and validate changes made to the system as well as develop more efficient and … modern test techniques and processes. The ServiceNow Configuration Manager will lead the tracking and managing update sets responsible for ensuring controlled and efficient deployment of system changes across environments. This role is critical in maintaining stability, consistency, and compliance with ITSM best practices. They will also help adapt to the agile framework to the organization's needs, standardizing More ❯

ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI and GenAI adoption, and automation across complex, multi-domain enterprise environments. The Role As a Senior … Manager, you will be accountable for the technical vision, architecture, and delivery of large-scale, multi-domain ServiceNow programmes. You will manage architects and technical teams, engage directly with C-suite stakeholders, and influence strategic decisions that shape enterprise operations. You will also play a key role in building internal capability, mentoring architects, and fostering innovation within the … ServiceNow practice. Key Responsibilities Lead the technical vision, architecture, and governance for enterprise-scale ServiceNow programmes. Oversee multiple project streams, guiding architects and development teams to deliver scalable, maintainable solutions. Act as a trusted advisor to executive stakeholders on platform strategy, AI integration, and operational optimisation. Ensure technical excellence, risk management, and adherence to architectural standards. Mentor and More ❯

ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI and GenAI adoption, and automation across complex, multi-domain enterprise environments. The Role As a Senior … Manager, you will be accountable for the technical vision, architecture, and delivery of large-scale, multi-domain ServiceNow programmes. You will manage architects and technical teams, engage directly with C-suite stakeholders, and influence strategic decisions that shape enterprise operations. You will also play a key role in building internal capability, mentoring architects, and fostering innovation within the … ServiceNow practice. Key Responsibilities Lead the technical vision, architecture, and governance for enterprise-scale ServiceNow programmes. Oversee multiple project streams, guiding architects and development teams to deliver scalable, maintainable solutions. Act as a trusted advisor to executive stakeholders on platform strategy, AI integration, and operational optimisation. Ensure technical excellence, risk management, and adherence to architectural standards. Mentor and More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to … days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud … both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager will also mage the relationship and SLAs of 3 party suppliers and vendors as More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to … days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud … both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager will also mage the relationship and SLAs of 3 party suppliers and vendors as More ❯

Job Title: ServiceNow Technical Architect - Senior Manager Location: London Level: Senior Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation … in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine … work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to bring the promise of AI to businesses and the ServiceNow Business Group already have an impressive list of clients who are realising the value of AI and GenAI with ServiceNow to transform their business. We are looking for More ❯

Email body: Position: ServiceNow Project Manager - Catalogue Location: Plano, Texas McLean, Virginia Duration: 12+ Months Work Authorization: US Citizens, GC, GC-EAD, TN Visa, L2 EAD, E3 EAD, H1b, H4 EAD Preferred Employment: Corp-Corp, W2 Permanent, W2 Contract, Job Description: Role Overview: Service Management Project Manager, a self-driven individual who would be accountable for managing … driving end-to-end ITSM programs (constituted of multiple projects). Examples of projects could be e.g. to implement various ITIL processes utilizing tools like ServiceNow etc., service catalog transformation, drive automation across IT services & respective technical processes etc. Job Description: Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance. Managing several key/…/Operations) is preferred. 8-10 years of minimum project management experience in IT ITIL or ITSM certifications preferred. PMP certification is desirable. Exposure to Service Management tools like ServiceNow, Summit, Cherwell, BMC Remedy, HPSM or any other equivalent industry standard ITSM tool (ServiceNow or Summit is preferred). More ❯

A confidential federal-sector technology integrator is expanding its ServiceNow footprint from core ITSM to a full ITAM/ITOM and customer-facing service-catalog capability. You will lead the end-to-end delivery of this multi-module roadmap inside a classified environment, partnering with architecture, development and security teams to bring new asset, event-management and automated request … control board (CCB) packages. Proactively manage risks & issues , escalating and coordinating mitigation with security and program leadership. Facilitate Agile ceremonies (daily stand-ups, sprint planning, backlog grooming, reviews) using ServiceNow, JIRA or similar. Ensure governance & compliance with TS/SCI and SAP requirements, liaising with the security office on accreditation timelines. Minimum qualifications Bachelor's degree (or equivalent practical … experience) in IT, Business, Engineering or related field. 2 + years managing IT projects that include ServiceNow implementation or expansion. Active TS/SCI clearance and SAP eligibility. Experience delivering projects 100 % on-site in classified environments. Demonstrated expertise with ServiceNow ITSM; working knowledge of ITAM or ITOM. Strong written/verbal communication and stakeholder-management skills. Preferred More ❯

The Judge Group is seeking a Project Manager to support a new ServiceNow implementation. This position is fully onsite in Lorton, VA. An active TS/SCI clearance is required. For immediate consideration email your resume to . - Robbie Kissinger What You'll Do Lead Project Delivery: Drive all phases of the ServiceNow expansion project-ITAM, ITOM … to TS/SCI and SAP-eligibility requirements; coordinate with security office on SAP timelines. Team Facilitation: Run daily stand-ups, sprint planning, backlog-grooming and project reviews-leveraging ServiceNow, JIRA or similar tools. Change Control: Own change-request intake, CCB preparation and post-deployment reviews in accordance with classified network policies. Minimum Qualifications Bachelor's degree (or equivalent … in IT, Business or related field 2 years of hands-on project management experience, including ServiceNow implementations or expansions Active TS/SCI clearance at start and SAP-eligibility (or ability to become eligible More ❯

Description SAIC has an opening for a ServiceNow Requirements Manager (SETA) in Chantilly, VA with experience capturing customer business needs, quantifying them into a software enhancement requirement package, and then facilitating the allocation of those requirements to a development team. A strong acumen of IT Service Management (ITSM) practices, such as ITIL, CMMI, and SAFe is a must … as candidates will be required to evaluate proposed changes to a ServiceNow platform and prioritize requirements delivery of enhancements during delivery sprints. US Citizenship required. Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with Poly is required to start and must be maintained. RESPONSIBILITIES: The successful candidate must be able to: Receive vague customer requests for … enhancements to ServiceNow workflow. Interview those customers to capture a robust set of needs. Document those needs within a comprehensive set of draft business requirements, which will be used to validate the completeness of work prior to production delivery. Assess enhancement requests for commonality with other enhancement requests, consolidating where appropriate. Pre-coordinate the draft business requirements with the More ❯