1 to 25 of 58 IT Services Manager Jobs

Partner Account Manager - IT Managed Services £45K base plus uncapped OTE £72K plus car or £450 per month car allowance and host of benefits The Role The Partner Account Manager will be promoting IT Managed Services to a UK IT Reseller. You will be aligned with their sales … team, where you will encourage and evaluate how we can sell IT Managed Services to their end customer base. You will be led with warm introductions to customer meetings where you will participate in the qualification of IT requirements and propose tailored IT Managed Services in response. This can be done mainly … in two core methods: "Selling with" the IT Reseller, joining them on a meeting where they will introduce you as a Managed Services Sales specialist OR "Selling through" the IT reseller in an individual capacity to a set number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working More ❯

Partner Account Manager - IT Managed Services £45K base plus uncapped OTE £72K plus car or £450 per month car allowance and host of benefits The Role The Partner Account Manager will be promoting IT Managed Services to a UK IT Reseller. You will be aligned with their sales … team, where you will encourage and evaluate how we can sell IT Managed Services to their end customer base. You will be led with warm introductions to customer meetings where you will participate in the qualification of IT requirements and propose tailored IT Managed Services in response. This can be done mainly … in two core methods: "Selling with" the IT Reseller, joining them on a meeting where they will introduce you as a Managed Services Sales specialist OR "Selling through" the IT reseller in an individual capacity to a set number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working More ❯

Technical Services Manager £50,000 Circa Stonehouse (Onsite) Managing team of 12 Engineers 37.5 hour week/26 days holiday + bank The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity … for you. We are looking for a Technical Services Manager to oversee the daily operations of our technical support team. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our IT services. Key Responsibilities: Service Delivery Management: Oversee the … tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company of More ❯

Workplace Services Manager (IT) 75,000 - 85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand … West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing … of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet More ❯

Workplace Services Manager (IT) £75,000 - £85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand … West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing … of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet More ❯

System (NAS) through the FAA's Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation's skies safe and connected. We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of … support of the Federal Aviation Administration (FAA). In this senior leadership role, you will be responsible for ensuring consistent, reliable, and high-quality delivery of IT services across FAA operations. This position offers an excellent opportunity to gain in-depth experience in federal contracting while supporting high-visibility aviation programs. In this position, you will: Provide … aviation safety and innovation. As an IT Service Delivery Manager you will provide the leadership and subject matter expertise needed to ensure IT services are delivered with excellence, aligned with FAA's mission, and fully compliant with federal requirements. Your role directly impacts the FAA's ability to keep air travel safe, efficient More ❯

Customer Success Manager - IT/ITES Services About This Role Qualification: Bachelor's Degree in IT, Computer Science or related areas Experience: 4+ Years Job Location: London We are seeking an experienced and client-centric Customer Success Manager (CSM) to oversee and grow relationships with our IT and ITES … across IT and ITES sectors Account Success Ownership:Own customer onboarding, engagement, and retention across assigned accounts. Ensure deliverables are met and clients derive maximum value from services Project Coordination:Work closely with internal technical and delivery teams to monitor timelines, resolve issues, and communicate project status Feedback & Upselling:Collect and synthesize customer feedback to improve services … ITES environment Client-Facing Skills: Strong interpersonal and communication skills, with experience engaging mid-to-senior level stakeholders Project Orientation: Understanding of delivery models, SLAs, and IT services lifecycle (including support, development, or BPO processes) Problem-Solving: Proactive in identifying issues and resolving them before they escalate Tools Knowledge: Familiarity with CRM platforms (e.g., HubSpot, Salesforce), project More ❯

IT Service Delivery Manager - Lewes, East Sussex/… HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid/Agile Approach - The … support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. More ❯

IT Service Delivery Manager - Lewes, East Sussex/… HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid/Agile Approach - The … support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. More ❯

a decade, Karthik Consulting has been a reliable and trusted advisor to our Government customers, providing independent and unbiased recommendations and solutions to mitigate risk and help solve IT issues. We bring the innovation … passion, and agility of the commercial sector to meet the unique challenges of this competitive space. Karthik Consulting is seeking DHS Account Manager - Cybersecurity & IT Services with the below skillset. DHS Account Manager - Cybersecurity & IT Services Fulltime with Karthik Consulting Location: Washington, DC (Hybrid/Remote Considered) Clearance: Must be … able to pass a DHS suitability screening, in addition to holding Active Secret clearance or higher. Job Description: We are seeking a strategic and client-focused Account Manager to lead our engagement with the Department of Homeland Security (DHS), with a specific focus on cybersecurity and IT services. This role is responsible for developing trusted relationships More ❯

are the modern workforce. Are you ready to move the world forward? Apply now. A Brief Summary of This Position: The Commodity Manager - IT & Professional Services will lead and manage aspects of the Global Supply Management process for these categories. This position will work to identify and drive productivity within these categories by providing technical … and support cross-functional teams' key initiatives (IT, Engineering, Marketing, HR, Product Management). Responsible for negotiating costs and terms within the IT and professional services categories with suppliers to drive improved costs, mitigate risk and ensure the supply base possesses adequate capacity and capability to support Valmont's. current and future requirements. The Commodity … risks to the supply market and for coordinating activities with the Global Sourcing team. Essential Functions: Provide and apply technical expertise related to the sourcing for IT services & Hardware Experience with large scale software providers in the application and infrastructure space. Ability to manage and drive large enterprise deals. Experience with providers like Microsoft Oracle, SAP, IFS More ❯

Enterprise Business Development Manager IT Managed Services Sales Remote/Mobile - to suit English based candidate with motorway connectivity. London, Birmingham, Nottingham, Manchester etc. £75000 - £80000 + Full Package + Comm Applause IT are seeking an experienced Enterprise Business Development Manager for our client to drive high-value growth across enterprise … building strategic relationships, and closing large, complex deals. You'll own the full sales cycle - from early engagement to contract closure - working with executive stakeholders and shaping bespoke IT and digital transformation solutions. The role requires strong commercial acumen, strategic thinking, and the ability to collaborate across marketing, pre-sales and technical delivery teams. This is an exciting … exceed new business targets, focusing on premium client acquisition. Skills & Experience Required: 3-5+ years' experience in enterprise sales, business development or account management within IT services, MSP, cloud or digital transformation. Proven track record of closing complex, multi-stakeholder deals independently. Strong understanding of managed services, Microsoft Cloud, security and digital transformation trends . More ❯

Our client a well known Insurance Company is currently looking to hire an IT & Professional Services Procurement/Category Manager with experience of working with a number of IT Suppliers/Vendors and various other Vendors/Suppliers. Duration: 3 to 6 Months (6 Months) Location: Bristol (Hybrid working 1 to 2 Days … Potentially Flexible on Hybrid Working Day Rate: Competitive (Inside IR35, via Umbrella) Start Date: ASAP A forward-thinking IT & Professional Services Procurement Manager who will be accountable for the delivery of procurement excellence whilst being responsive to customers' needs and evolving demands. By executing the IT RFP, RFQ sourcing strategy, you will support … the the companies IT Strategy and outlined objectives. Duties: IT Procurement within the following categories, Software, Hardware, Services and Telecoms - Development and implementation of the yearly procurement plan ensuring alignment and consistency with the IT Sourcing strategy Working on Professional Services Categories Lead evaluation and decision process for supplier selection in accordance More ❯

Business Development Manager - Managed IT Services Remote (UK-based) | Hybrid with anchor days | To suit candidates living in England or Wales near London (M25 corridor), Birmingham, Manchester, Bristol, Cardiff, Leeds Circa £50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving … team selling innovative, end-to-end solutions across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver More ❯

Plan, Dental, Will Writing etc Annual Leave 23 days rising to 27 with length of service Sick Pay Increasing with length of service The Role: IT Technical Services Manager We are seeking an experienced IT Service Desk Manager to support operations and ensure the delivery of high-quality technical services … our users. The ideal candidate will combine strong leadership and communication skills with deep technical expertise in networking, infrastructure, AWS, and Unix/Linux environments. Key Responsibilities Support IT Service Desk and other areas of the business. Manage and support IT infrastructure, including networking, servers, and end-user environments. Collaborate with Infrastructure and Cloud teams to … ensure smooth operations of AWS and Unix/Linux systems. Implement and maintain ITIL-aligned service management processes. Drive continuous improvement and automation initiatives across IT support functions. Ensure prompt escalation and resolution of complex technical issues. Partner with other IT and business teams to support projects, upgrades, and rollouts. Maintain documentation, knowledge bases, and standard More ❯

Service Desk Manager, IT Support COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the Service Desk Manager … sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Service Desk manager will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What … do I need? Experience of managing an IT service desk function and the processes associated with it Experience of creating and managing against SLAs and KPIs Strong hands-on technical knowledge and skills with regards to supporting IT systems such as Windows Desktop, Office 365, Active Directory, DNS, Citrix and Group Policy Any experience More ❯

Service Desk Manager, IT Support COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. For a complete understanding of this opportunity, and what will be required to be a successful … applicant, read on. The Role Working in a sector that is truly rewarding, the Service Desk Manager will combine hands-on technical skill with leadership ability, to manage a service desk team responsible for providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a … week and in the Lincoln-based head office for the rest of the time, the Service Desk manager will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? Experience of managing an IT service More ❯

on a highly collaborative team to deliver state-of-the-art capabilities. The IT Service Lifecycle Manager oversees the complete journey of IT services, from design and implementation to operation and eventual retirement, ensuring they align with business goals and deliver value. Key responsibilities include managing the service portfolio, defining service strategies, developing … Service Strategy & Planning: Develops long-term strategies for IT service delivery, creates service roadmaps, and defines service offerings to meet evolving business demands Service Design & Transition: Ensures services are designed, tested, and implemented efficiently, overseeing the handover from implementation experts and documenting new processes and procedures Service Operation & Improvement: Monitors service performance, manages incidents and problems, and … analysis, and reports on the total cost of ownership (TCO) to identify opportunities for cost reduction Performance Management: Establishes and tracks Key Performance Indicators (KPIs) for IT services, analyzing performance to ensure goals are met and identifying areas for optimization Vendor & Stakeholder Management: Collaborates with internal departments, third-party vendors, and executive leadership to ensure alignment and More ❯

IT Service Delivery Manager Role Type: Full time; Monday Friday (Hybrid/Office Based) Salary Range: £30k £40k per annum (depending on experience) Office … Location: Eastleigh, Hampshire. We are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview We are seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to our clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point More ❯

Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We re looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll … shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that s committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we d love to hear from you. The Role at a Glance: IT Manager … up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We re More ❯

IT Service Delivery Manager Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30k - £40k per annum (depending on experience) Office Location … Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point More ❯

IT Service Delivery Manager Role Type: Full time; Monday – Friday (Hybrid/Office Based) Salary Range: £30k – £40k per annum (depending on experience) Office Location … Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point More ❯

Are you passionate about delivering excellent IT services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for an IT Service Delivery Manager to take ownership of our 1st Line Service Desk and … 2nd Line Technical Services Teams. This is a fantastic opportunity to shape the way IT support is delivered across a multi-site organisation, ensuring colleagues receive the very best service while driving continuous improvement and innovation. Customers are at the heart of the organisation, so you will be innovating ways your team are delivering service and putting … metrics and taking proactive steps to improve them. Representing the Service Desk in senior IT forums, project service transitions, and Change Advisory Boards. Ensuring IT services align to the ITIL framework, with robust documentation and regular reviews. What we're looking for Proven experience leading a customer-focused IT team in a multi More ❯

IT Service Delivery Manager Global Law Firm – London Hybrid Working – 3 days office/… days from home Are you an IT Service Delivery Manager looking for a rewarding new role? Have you worked in a global law or professional services firm? In this exciting senior position at a top international law firm, you will be responsible for IT leadership, business engagement, managing customer service and development of … as a Service Delivery Manager, managing a global team of Service Desk Managers You will have experience of working in a global law firm or similar professional services Experienced background developing and implementing strategies for 24/7 service delivery required You will have an ITIL certification and good knowledge of ITIL processes You will have exceptional More ❯

Description: Knight Office Solutions (KOS) is searching for an Engineering Manager - Level III to join our Managed IT Services team. Your determination and organized approach will empower you to lead your team effectively and ensure we deliver legendary customer service. The primary objectives for this position are to collaborate with the VP of Technology and … long-term disability insurance. 401K (with company match!) Learn more about Knight Office Solutions here. Requirements: Our Engineering Manager - Level III will oversee and support the Managed Services Engineering Team. This includes providing direct Level III advanced project engineering support including infrastructure design, setup, testing, monitoring, troubleshooting, and cost and performance analysis of cloud-based datacenter, file … execute infrastructure designs before finalizing pricing and delivery for clients, onboarding, and projects, while managing daily team and project engineering tasks. Design, set up, and install Microsoft cloud infrastructure services; maintain and troubleshoot cloud-based servers, Microsoft SQL, and network services. Provide Level III support for NOC alerts, document resolutions, and escalate issues to senior leadership to maintain customer More ❯