1 to 25 of 26 IT Services Manager Jobs

already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. … genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear ...

IT Services Manager Location: Worcester Salary: £45,000 - £55,000 DOE + benefits Benefits: 25 days' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT … Services Manager to lead its technical service operation across support, field services and project delivery. This is a senior leadership position with genuine scope to influence how IT services are delivered. You'll develop the technical team, drive service standards, oversee customer projects ...

Account Manager - Managed IT Services Northampton - Hybrid Working £45,000 - £55,000 per annum + Uncapped Commission + Excellent Benefits An established and growing IT solutions provider is looking for an experienced Account Manager to join its successful team. Delivering innovative … technology services to businesses across the UK, the company is known for exceptional customer service and tailored solutions that improve efficiency, strengthen security and maximise IT investment. Its portfolio includes managed IT support, cloud services, cybersecurity, networking, hardware, software licensing and IT ...

service delivery for critical defence/public sector clients. You will serve as the primary strategic partnership owner and component IT service manager, directly accountable for customer satisfaction, service continuity, and account growth. This is a challenging, high-ownership role that demands someone who takes full … customer-facing relationship and the technical delivery of infrastructure services. This dual responsibility—excelling as both a relationship strategist and a hands-on service manager—defines this role. You will combine exceptional stakeholder communication with deep technical acumen, lead cross-functional teams with authority and confidence ...

organisation. Main Responsibilities for IT Service Delivery Manager Roles Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements Build strong relationships with internal stakeholders, users, suppliers, and technology service providers Monitor service performance … procedures, service catalogues, and support processes Lead continual service improvement initiatives to enhance user experience, operational efficiency, and service resilience Ensure IT services are delivered in accordance with relevant security, governance, compliance, and business continuity requirements IT Service Delivery Manager Skills and Experience ...

circa £100m across key categories including Software, Hardware, Networks and IT Services. This role is responsible for the IT Services Category. Key Responsibilities Build and maintain strategic relationships with senior stakeholders, driving early engagement to influence business planning and ensure alignment with organisational priorities … develop and execute category strategies for IT Services, using market insights and data to challenge existing approaches and maximize value Lead complex sourcing activity, including the design of sourcing strategies, working with the business to support business case development, competitive tenders, and negotiation of high-complexity contracts ...

Account Manager – IT/Managed Services Warwickshire (Hybrid 1-2 days in the office, 3-4 from home/meeting customers) £40,000 - £45,000 Basic + Uncapped Commission + Benefits Looking for an Account Management role where you can genuinely grow existing clients, uncover … Manager to manage and develop a portfolio of existing clients while identifying new business opportunities across the IT and Managed Services market. This is an ideal opportunity for someone with experience selling IT Managed Services, Cybersecurity, Cloud, Telecoms, Hardware or Infrastructure solutions ...

IT Service Manager Covering 2 site - Goring & Littlehampton, West Sussex Salary: £38,000-£45,000 + Benefits We're looking for a proactive IT Service Manager to join a growing Group IT Business Systems team. This is a hands … role where you'll lead the day-to-day delivery and continuous improvement of IT services across the business. You'll manage incidents, coordinate with external IT providers, drive service improvements, support cybersecurity and resilience activities, and ensure an excellent user experience across multiple sites. ...

Description Procurement Category Manager – IT & Technology - Financial Services To apply, please contact Adam at a.venting@bramwith.com Buckinghamshire or Glasgow – Hybrid £75,000 - 80,000 + Car Allowance + Bonus & Benefits An opportunity has arisen to join the technology procurement function of a major financial services … deliver over the next 12 months alongside developing the longer-term category strategy. Role Responsibilities: Own a broad portfolio across Software, IT Services and wider Technology spend, managing activity from category strategy through to sourcing execution. Play a key role in a major integration programme, helping ...

exciting opportunity for an experienced IT Service Manager to lead service management across a complex technology estate supporting a highly regulated scientific environment. You will be responsible for service performance, availability, supplier management, continual service improvement, stakeholder engagement, and ensuring high-quality IT services … relevant standards, policies, and quality frameworks. Support the wider technology function in achieving strategic and operational objectives. Profile A successful IT Service Manager should have: Proven experience working within a controlled scientific, laboratory, government, or similarly regulated environment. Significant experience in IT service management ...

Description Assistant Category Manager – IT, Digital & Professional Services Permanent Theale/Home – 3 days a week in the office We’re looking for an Assistant Category Manager to join a growing Procurement team, supporting sourcing, supplier management, contracting and commercial activity across IT … attention to detail and organisation Confidence managing multiple priorities and deadlines Good Excel, Word and PowerPoint skills Exposure to IT, Digital, Professional Services or indirect procurement is desirable CIPS qualified or working towards CIPS is a bonus This would suit someone who is commercially minded, organised, proactive ...

team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service delivery requirements within a highly … candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve ...

alignment, transparency and collaboration across digital workplace services. The successful candidate will build trusted relationships with senior stakeholders, help shape business demand, and ensure services are represented as an integrated capability rather than individual technology solutions. The position is focused on governance, stakeholder engagement, service management and business relationship … providing clear communication around delivery timelines, priorities and trade-offs. Maintain an end-to-end view of the stakeholder experience across multiple digital workplace services, identifying opportunities for improvement. Work closely with Product Managers, Product Owners and wider technology teams to resolve cross-functional challenges. Support business change initiatives ...

IT Service Improvement Manager London - 5 days per week onsite (initially) Day rate - to be negotiated 6-month contract We are representing a well renowned company in the midst of transformation and change who are looking for an IT Service Improvement Manager to join their collaborative team. As the IT Service Improvement Manager, you will help tackle and improve a number of IT service challenges that have impacted end-user experience across areas including AV technology, printing, end-user computing, and workplace IT ...

transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership of a diverse applications estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support … service management practices. Working with technical and business stakeholders to prioritise improvements and drive better outcomes. Skills/Experience: Proven experience managing enterprise application services within a complex environment. Strong leadership experience, including developing and mentoring technical teams. A background in service operations, application support and continual service improvement. ...

transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership of a diverse applications estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support … service management practices. Working with technical and business stakeholders to prioritise improvements and drive better outcomes. Skills/Experience: Proven experience managing enterprise application services within a complex environment. Strong leadership experience, including developing and mentoring technical teams. A background in service operations, application support and continual service improvement. ...

with the Managing Director and Technical Team, you'll become a trusted adviser to your customers, helping them maximise the value of our managed services while uncovering opportunities to expand and strengthen our partnerships. You'll enjoy genuine autonomy, influence our commercial strategy and play a key role … other networking opportunities. • Prepare proposals, quotations, tenders and commercial agreements through to successful completion. • Drive cross-selling and upselling opportunities across our managed services portfolio. • Attend networking events, supplier meetings and industry events to generate new opportunities and strengthen relationships. • Monitor account performance, sales metrics and forecasts, recommending actions ...

with the Managing Director and Technical Team, you'll become a trusted adviser to your customers, helping them maximise the value of our managed services while uncovering opportunities to expand and strengthen our partnerships. You'll enjoy genuine autonomy, influence our commercial strategy and play a key role … other networking opportunities. • Prepare proposals, quotations, tenders and commercial agreements through to successful completion. • Drive cross-selling and upselling opportunities across our managed services portfolio. • Attend networking events, supplier meetings and industry events to generate new opportunities and strengthen relationships. • Monitor account performance, sales metrics and forecasts, recommending actions ...

IT Service Manager |6-Month Contract | InsideIR35 | Hybrid Location: London (Hybrid, onsite 2 days per week) Contract: Inside IR35 We're supporting a leading organisation within the Utilities sector in the search for an experienced IT Service Manager to join a multi … apply with an updated CV and I will give you a call if your profile seems like a good fit. IT Service Manager |6-Month Contract | InsideIR35 | Hybrid ...

IT Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line … management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data ...

delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider … with the Technical Governance Forum on technical and architectural decisions Ensure IT governance, security, compliance and audit requirements are met across operational services and applications Identify and deliver continuous improvements to IT processes, technology and service delivery Contribute to IT budgeting and ensure ...

IT Service Operations Manager Sheffield (Hybrid – 3 days office/2 days home) | salary £45,000 - £50,000 + bonus Are you an experienced IT Service leader ready to step up and put your own stamp on a service operation that's about … reshaped for the future? Elevation Tech & Transformation are working exclusively with a leading Sheffield-based business to find their next IT Service Operations Manager. This is a genuine opportunity to lead a well-established, high-volume service function during a period of real investment and transformation. ...

# Service Delivery Manager at N Consulting LtdJob Title: Service Delivery ManagerLocation: London, UKWork Mode: Hybrid 3 days weekly from officeDuration: 6 months**Service Delivery Manager:**More than 10 years in IT infrastructure of which 2 plus years directly working with customer and should … Management as specialties.Must also possess the necessary skills, behaviors, and traits to be successful as a project leader or project/Program office manager or change initiative manager.Working toward professional Project Management certification recommended.As a manager, provides direction to staff members in meeting established schedules ...

Service Delivery We are looking for an experienced IT Service Design & Introduction Manager to help transform how technology services are designed, introduced and embedded across the organisation. What You Will Be Doing Lead end-to-end service design and operating models. * Own Service Design Packages … readiness activities. * Define support structures, ownership models, SLAs and governance controls. * Partner with infrastructure, cloud, application, security and supplier teams. * Ensure smooth transition of services into BAU operations. * Drive operational resilience, regulatory alignment and continual improvement. What We Are Looking For Strong experience in Service Design, Service Transition ...

already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. … genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear ...