2nd Line IT Support Engineer
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- London, St Paul's, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £40000/annum
join a small, dedicated engineering team responsible for supporting and maintaining a predominantly macOS environment, with a strong focus on Google Workspace, Okta, Jamf and endpoint security. This is a hands-on role where you'll take ownership of technical issues, support users directly and help improve the reliability … SLAs Administer macOS, Google Workspace and Okta environments Manage and optimise Joiner, Mover and Leaver (JML) workflows Support endpoint management and security platforms including Jamf and SentinelOne Manage ticket queues through ITSM platforms such as ConnectWise and Freshservice Troubleshoot escalated technical issues and coordinate with third-party suppliers where ...