6 of 6 Knowledge Management Jobs in Central London

ServiceNow Knowledge Manager A fantastic opportunity has arisen for an experienced ServiceNow Knowledge Manager to join a global law firm on a permanent basis. ServiceNow Knowledge Manager Summary: The successful candidate will be responsible for managing knowledge management practices and supporting the transition … into live operation. The role focuses on ensuring operational readiness, minimising service disruption, and enabling effective service delivery across a global technology environment. ServiceNow Knowledge Manager Key Responsibilities: * Develop and maintain knowledge management practices aligned with ITIL principles * Manage and optimise the ServiceNow Knowledge Base, ensuring ...

readiness frameworks, including SLAs, OLAs, and support pathways Optimise support coverage through data-driven insights and clear communication Standardise ITSM processes (Incident, Request, Problem Management) Lead service desk operations, including tooling, reporting, and escalation processes Manage procurement, licensing, hardware/software provisioning, and networking Support security and risk initiatives … senior IT leadership Act as a senior escalation point for complex technical issues Define and track KPIs, providing performance insights to leadership Support change management and SaaS implementation across the business Develop knowledge management frameworks and self-service documentation Manage relationships with external vendors and B2B partners ...

from leads all the way through to winning bids, accountability for the end to end pipeline, responsibility for the creation and maintenance of effective knowledge management and reference examples, and the development of best practice bidding processes. The role also includes individual responsibility for leading the capture process … early; and synthesising key requirements to bring client-facing colleagues up to speed quickly and easily. The post holder will have a detailed working knowledge of the bid process and the related fields of digital transformation and IT consultancy, gained through extensive experience. . Along with the other ...

KNOWLEDGE SYSTEMS MANAGER Reporting to the Head of Knowledge, the role takes operational responsibility and ownership of GLD’s current Knowledge Systems used across GLD, the Government Legal Profession (GLP) and wider civil service Project Management Line management Knowledge systems experience Data knowledge systems background Security Clearance: BPSS Key responsibilities: • Leading the team who own and maintain GLD’s knowledge systems (three document and legal knowledge search platforms using SharePoint, WordPress and Sitecore technologies and a document automation tool), including line management responsibilities, establishing clear priorities and setting performance ...

enforcement agencies detect illicit activity, manage risk, and comply with anti-money laundering (AML) regulations Role Overview Support day-to-day bid management and customer due diligence operations. Coordinate multi-stakeholder inputs to deliver high-quality, submission-ready bid and DD responses. Draft and compile responses using approved content … quality assurance checks on all deliverables: Accuracy and consistency, Formatting and presentation, No unsupported claims, Correct references and clean exports. Maintain and improve knowledge management hygiene: Upload new and updated Q&A content, Tag and organise responses, Improve clarity and consistency under guidance. Required Skills and Experience Strong ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core ...