20 of 20 Knowledge Management Jobs in London

years of continuous growth and success, we are at a pivotal point on our journey to realise that aspiration. We're looking for a proactive and detail-driven Knowledge Manager to play a pivotal role in shaping the success of our bids and proposals across the Local Government and Health sectors. In this role, you'll lead the creation … curation, and optimisation of high-quality, reusable content that empowers our bid teams to win with confidence. Why you will love this opportunity as Knowledge Manager at Civica As the central point of our knowledge infrastructure, you'll ensure that bid writers, solution architects, and sales leads have instant access to accurate, compelling, and compliant content. Your work … respond faster, smarter, and more effectively to customer needs. Responsibilities Manage and maintain a central bid content library , including case studies, responses, policies, and technical documentation Capture and reuse knowledge by conducting post-bid reviews and refining insights into bid-ready content Ensure governance and compliance , aligning all content with public sector standards and maintaining version control and audit More ❯

Knowledge Systems Support Officer ️ Knowledge Systems Support Officer Location: London (Hybrid Working) Start Date:ASAP Contract Length: 9-12 months Grade: Executive Officer (EO) Working Hours: Full-time Rate: £17 - £19 phr About the Role We're looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is … a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support. Key Responsibilities Support the day-to-day management of knowledge systems and tools Maintain system mailboxes, planners, and trackers Arrange meetings, draft agendas, and take notes Manage user access and permissions … across systems Create, update, and improve content on internal platforms Assist with onboarding new teams and setting up secure pages Help deliver training and user support for knowledge systems Share updates and guidance with colleagues across teams Use reporting tools to support data and performance tracking Contribute to wider team projects and continuous improvement What We're Looking For More ❯

Job Description Digital Realty seeks an agile professional for the Contract Operations & Data Management Associate position within the Legal organization. This role is responsible for overseeing the abstraction, management and optimization of contract data and processes, ensuring high levels of accuracy, accessibility, and compliance. What you'll do Contract Data Management & Maintenance: Oversee the organization, abstraction, storage … and retrieval of contract data and legal documentation to ensure it is easily accessible and well-maintained. Monitoring and supervision of data saved automatically into contract lifecycle management (CLM) system ensuring accuracy of data and accurately inputting customer contract information into databases or software systems including details such as contract start and end dates, terms and conditions, pricing information … contract start and end dates, terms and conditions, pricing information, and any relevant details for non-standard vendor agreements. Process all changes to contract data records in contract data management system on contract status, including metrics such as renewal rates, contract value, and any issues or trends observed, ensuring updates are made in a timely and accurate manner. Ensure More ❯

feed and batch support items while managing alerts and monitoring. utilise essential framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting. Provide timely incident management, including user notifications and escalations. Maintain documentation and knowledge management practises. Collaborate with development teams to coordinate resolutions. Assist with metrics reporting and business continuity testing. organise … and independently run meetings for effective issue resolution. Identify opportunities for automation to minimise repetitive tasks. Required Skills: Proven experience in Production Support. Strong knowledge of SQL and UNIX/Linux. Familiarity with the Software Development Life Cycle and ITIL. Excellent verbal and written communication skills. Exceptional project and time management abilities. Experience working in a multi-regional … team. Proficient in ITRS, DynaTrace, and Splunk. Knowledge of Autosys and Bob jobs. Basic Python scripting skills. Previous experience in the financial industry, particularly in Market Risk. Understanding of Agile methodology and operations exposure with Windows OS. Familiarity with Tableau is a plus! Why Join Us? Enjoy a highly competitive rate tailored for suitable candidates. Work in a collaborative More ❯

feed and batch support items while managing alerts and monitoring. utilise essential framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting. Provide timely incident management, including user notifications and escalations. Maintain documentation and knowledge management practises. Collaborate with development teams to coordinate resolutions. Assist with metrics reporting and business continuity testing. organise … and independently run meetings for effective issue resolution. Identify opportunities for automation to minimise repetitive tasks. Required Skills: Proven experience in Production Support. Strong knowledge of SQL and UNIX/Linux. Familiarity with the Software Development Life Cycle and ITIL. Excellent verbal and written communication skills. Exceptional project and time management abilities. Experience working in a multi-regional … team. Proficient in ITRS, DynaTrace, and Splunk. Knowledge of Autosys and Bob jobs. Basic Python scripting skills. Previous experience in the financial industry, particularly in Market Risk. Understanding of Agile methodology and operations exposure with Windows OS. Familiarity with Tableau is a plus! Why Join Us? Enjoy a highly competitive rate tailored for suitable candidates. Work in a collaborative More ❯

feed and batch support items while managing alerts and monitoring. utilise essential framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting. Provide timely incident management, including user notifications and escalations. Maintain documentation and knowledge management practises. Collaborate with development teams to coordinate resolutions. Assist with metrics reporting and business continuity testing. organise … and independently run meetings for effective issue resolution. Identify opportunities for automation to minimise repetitive tasks. Required Skills: Proven experience in Production Support. Strong knowledge of SQL and UNIX/Linux. Familiarity with the Software Development Life Cycle and ITIL. Excellent verbal and written communication skills. Exceptional project and time management abilities. Experience working in a multi-regional … team. Proficient in ITRS, DynaTrace, and Splunk. Knowledge of Autosys and Bob jobs. Basic Python scripting skills. Previous experience in the financial industry, particularly in Market Risk. Understanding of Agile methodology and operations exposure with Windows OS. Familiarity with Tableau is a plus! Why Join Us? Enjoy a highly competitive rate tailored for suitable candidates. Work in a collaborative More ❯

L&H) administration platform designed to manage individual-level data. The hELIOS solution is built around three core pillars: Business Administration: Enhancing and simplifying treaty administration processes, including bordereaux management, claims referrals, and medical underwriting. Operational Efficiency: Delivering a seamless user experience through streamlined workflows, system integration, and automated data processing. Data Centricity: Providing accessible, standardized, and accurate data … to support decision-making and drive business value in areas such as knowledge management, modeling, and experience analysis. By the strategic plan "Forward 2026" horizon, hELIOS aims to be deployed across all markets-excluding the US and China-for the administration of assumed and retrocession premiums and claims. Key focus areas for the coming years include: Continuing the … Support ad hoc analysis or reporting using SCOR's data platform including Databricks and Palantir Foundry. Develop an in-depth expertise in the hELIOS data model. Actively contribute to knowledge sharing across teams. This includes understanding the structure, relationships, and business logic embedded in the model, and effectively communicating insights to support data-driven decision-making, system integration, and More ❯

Senior E-Learning Project Manager – (Strong Client Facing Experience) Must Have: Strong Client engagement experience Project Management within an E-Learning environment 4 days a week onsite We are seeking an experienced Senior E-Learning Project Manager to lead and manage multidisciplinary teams in the development of innovative and interactive content. This role offers the opportunity to collaborate with … of contact for clients, understanding their needs, assessing risks, and preparing responses to project proposals. Manage multiple complex projects concurrently, ensuring meticulous documentation and progress updates. Apply advanced project management methodologies to ensure projects are delivered on time, within budget, and aligned with quality standards. Oversee project finances, providing clear updates to clients and optimizing project profitability. Proactively identify … and manage risks, adapting strategies to navigate project changes effectively. Collaborate with management, contributing insights for business development and fostering strong client relationships. Experience Proven ability to meet strict deadlines in a dynamic, fast-paced environment. Strong organizational skills with experience managing multi-disciplinary, remote, and multi-location teams. Minimum of 5 years' project management experience, in e More ❯

Senior E-Learning Project Manager – (Strong Client Facing Experience) Must Have: Strong Client engagement experience Project Management within an E-Learning environment 4 days a week onsite We are seeking an experienced Senior E-Learning Project Manager to lead and manage multidisciplinary teams in the development of innovative and interactive content. This role offers the opportunity to collaborate with … of contact for clients, understanding their needs, assessing risks, and preparing responses to project proposals. Manage multiple complex projects concurrently, ensuring meticulous documentation and progress updates. Apply advanced project management methodologies to ensure projects are delivered on time, within budget, and aligned with quality standards. Oversee project finances, providing clear updates to clients and optimizing project profitability. Proactively identify … and manage risks, adapting strategies to navigate project changes effectively. Collaborate with management, contributing insights for business development and fostering strong client relationships. Experience Proven ability to meet strict deadlines in a dynamic, fast-paced environment. Strong organizational skills with experience managing multi-disciplinary, remote, and multi-location teams. Minimum of 5 years' project management experience, in e More ❯

Senior E-Learning Project Manager – (Strong Client Facing Experience) Must Have: Strong Client engagement experience Project Management within an E-Learning environment 4 days a week onsite We are seeking an experienced Senior E-Learning Project Manager to lead and manage multidisciplinary teams in the development of innovative and interactive content. This role offers the opportunity to collaborate with … of contact for clients, understanding their needs, assessing risks, and preparing responses to project proposals. Manage multiple complex projects concurrently, ensuring meticulous documentation and progress updates. Apply advanced project management methodologies to ensure projects are delivered on time, within budget, and aligned with quality standards. Oversee project finances, providing clear updates to clients and optimizing project profitability. Proactively identify … and manage risks, adapting strategies to navigate project changes effectively. Collaborate with management, contributing insights for business development and fostering strong client relationships. Experience Proven ability to meet strict deadlines in a dynamic, fast-paced environment. Strong organizational skills with experience managing multi-disciplinary, remote, and multi-location teams. Minimum of 5 years' project management experience, in e More ❯

Senior E-Learning Project Manager – (Strong Client Facing Experience) Must Have: Strong Client engagement experience Project Management within an E-Learning environment 4 days a week onsite We are seeking an experienced Senior E-Learning Project Manager to lead and manage multidisciplinary teams in the development of innovative and interactive content. This role offers the opportunity to collaborate with … of contact for clients, understanding their needs, assessing risks, and preparing responses to project proposals. Manage multiple complex projects concurrently, ensuring meticulous documentation and progress updates. Apply advanced project management methodologies to ensure projects are delivered on time, within budget, and aligned with quality standards. Oversee project finances, providing clear updates to clients and optimizing project profitability. Proactively identify … and manage risks, adapting strategies to navigate project changes effectively. Collaborate with management, contributing insights for business development and fostering strong client relationships. Experience Proven ability to meet strict deadlines in a dynamic, fast-paced environment. Strong organizational skills with experience managing multi-disciplinary, remote, and multi-location teams. Minimum of 5 years' project management experience, in e More ❯

The Team The IDT team is a central part of a wider transformation function with responsibilities for legal teams across EMEA and works in close collaboration with Legal Project Management team (LPM), the Legal Services Team (LST) in Newcastle, the Digital Solutions team (DS), IT and the Knowledge Management team (KM). The goals of the broader … and (iii) financial performance of the firm. This is done by identifying opportunities to support, and deliver innovation solutions, using technology, and new ways of working. Key Responsibilities Team Management Supervise a team of legal professionals on a per matter basis with legal tasks that are best performed by process-centric specialists utilising legal technology tools, including AI to … streamline processes and improve efficiency. Identifying training needs, creating guidance and providing coaching to ensure matter teams have the requisite knowledge and practice specific skills to deliver high-quality output. Foster a collaborative and productive work environment collaborating with other members of the Legal Transformation Programme (LTP) and relevant legal teams. Service Delivery Ensure that legal teams are undertaking More ❯

grooming, sprint planning, daily stand-ups, and retrospectives. Collaborate closely with the Product Director on roadmap execution, resource planning, and delivery alignment. Document internal methodologies, product governance processes, and knowledge management resources to ensure consistency and scalability. About you... Bachelor’s degree in business, technology, or a related field. 2–5 years of experience as a Product Owner … Analyst, or Project Manager in a technology/product environment. Proven ability to gather requirements and translate them into user stories, technical tickets, and acceptance criteria. Experience with project management and backlog tracking tools (e.g., Asana, Jira, Trello). Strong skills in building project plans, timelines, and status reports (Gantt chart tools a plus). Familiarity with agile methodologies More ❯

grooming, sprint planning, daily stand-ups, and retrospectives. Collaborate closely with the Product Director on roadmap execution, resource planning, and delivery alignment. Document internal methodologies, product governance processes, and knowledge management resources to ensure consistency and scalability. About you... Bachelor’s degree in business, technology, or a related field. 2–5 years of experience as a Product Owner … Analyst, or Project Manager in a technology/product environment. Proven ability to gather requirements and translate them into user stories, technical tickets, and acceptance criteria. Experience with project management and backlog tracking tools (e.g., Asana, Jira, Trello). Strong skills in building project plans, timelines, and status reports (Gantt chart tools a plus). Familiarity with agile methodologies More ❯

shape the next generation of legal technology. This is a unique opportunity to work within a forward-thinking tech team that's reimagining how AI can transform client delivery, knowledge management, and operational excellence across a global firm. Why this role? Work directly with data scientists and AI engineers on enterprise-scale AI and machine learning products. Build More ❯

you'll shape how an entire organisation manages its workforce. What You'll Own & Deliver: 🏗️ Technical Leadership Drive the complete migration from Kronos Workforce Central to UKG Pro Workforce Management Architect and validate system configurations that will serve as the blueprint for the future Lead cross-functional workshops that translate business needs into technical reality ⚡ Operational Excellence Deliver seamless … day support across the current Kronos ecosystem Engineer pay rules, work rules, and shift patterns that optimize operational efficiency Master complex integrations between HR, payroll, and Time & Attendance platforms 🎓 Knowledge Transfer & Empowerment Design and deliver training programmes that upskill operational teams Create documentation and SOPs that become the foundation for future support models Provide hands-on, on-site support … of managing vendor relationships and escalating issues effectively Operational Excellence: Expert-level troubleshooting and issue resolution capabilities Experience with interface monitoring in complex, multi-system environments Outstanding documentation and knowledge management skills What Makes This Opportunity Special? ✅ National Impact: Shape workforce management for thousands of employees ✅ Future-Focused: Work with cutting-edge SaaS platforms and modern architectures More ❯

you'll shape how an entire organisation manages its workforce. What You'll Own & Deliver: 🏗️ Technical Leadership Drive the complete migration from Kronos Workforce Central to UKG Pro Workforce Management Architect and validate system configurations that will serve as the blueprint for the future Lead cross-functional workshops that translate business needs into technical reality ⚡ Operational Excellence Deliver seamless … day support across the current Kronos ecosystem Engineer pay rules, work rules, and shift patterns that optimize operational efficiency Master complex integrations between HR, payroll, and Time & Attendance platforms 🎓 Knowledge Transfer & Empowerment Design and deliver training programmes that upskill operational teams Create documentation and SOPs that become the foundation for future support models Provide hands-on, on-site support … of managing vendor relationships and escalating issues effectively Operational Excellence: Expert-level troubleshooting and issue resolution capabilities Experience with interface monitoring in complex, multi-system environments Outstanding documentation and knowledge management skills What Makes This Opportunity Special? ✅ National Impact: Shape workforce management for thousands of employees ✅ Future-Focused: Work with cutting-edge SaaS platforms and modern architectures More ❯

months Rate: £70 - £81 per hour (Umbrella) IR35: Outside IR35 Are you an experienced product or process leader with a proven track record in transforming procurement and contract management processes? This is an exciting opportunity to take ownership of S2C and CLM processes, driving efficiency, system optimisation, and user-focused solutions across high-profile programmes. Key Responsibilities Own and … Conduct and analyse user research and usability testing, applying UX and user-centred design principles. Define, monitor, and report KPIs to measure adoption, performance, and compliance. Provide practical contract management expertise, including NEC3/4 contracts, PA23 frameworks, and CCS frameworks. Support transformation programmes with content strategies, guided journeys, and knowledge management initiatives. About You 5+ years … experience as a Product Owner, Product Manager, or Process Lead in transformation programmes, ideally with exposure to digital or SaaS systems. Deep understanding of S2C and CLM processes, contract management, and UX/user-centred design. Strong stakeholder engagement skills, able to influence across all levels of the organisation. Experience in construction, infrastructure, public sector, or defence environments is More ❯

you will work closely with Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element of their offering. Partners, Principals and … clients Produce high quality mapping documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core attributes required: Highly organised with More ❯

with platforms such as Filament and AI databases, enabling seamless collaboration and data access across systems. Key Responsibilities: - Design and build a new SharePoint site from scratch for document management and AI training content. - Develop custom workflows, libraries, and metadata structures to support efficient document handling. - Integrate SharePoint with AI platforms and databases, including Filament and Microsoft 365 Copilot … Expertise in SharePoint Framework (SPFx), PowerShell, REST APIs, and SharePoint Designer. - Proficiency in JavaScript, C#, HTML/CSS, and SQL Server for custom development and integration. - Experience with document management best practises, including metadata tagging, version control, and retention policies. - Familiarity with AI integration workflows, including semantic indexing, vector databases, and retrieval-augmented generation (RAG). - Knowledge of … is a strong plus. - Experience with Filament, LlamaIndex, or similar AI connectors. - Familiarity with enterprise-grade security protocols and identity passthrough. - Exposure to AI training workflows and document-based knowledge management. - Excellent problem-solving, communication, and stakeholder management skills. - Ability to work independently and deliver high-quality solutions under tight timelines. If you are a dedicated professional looking More ❯