22 of 22 Knowledge Management Jobs in London

Knowledge Management Advisor Our client is a leading professional services firm committed to delivering innovative solutions and driving organisational excellence. They are currently seeking a dedicated Knowledge Management Advisor to join their dynamic team in London, UK. This role has become available as part … role will require someone with highly refined people and influencing skills that can facilitate and promote adoption. The primary objectives and responsibilities of the Knowledge Management Adviser include, but are not limited to: Shape and embed knowledge management plans, solutions, and initiatives across various teams within ...

Knowledge Management Advisor Our client is a leading professional services firm committed to delivering innovative solutions and driving organisational excellence. They are currently seeking a dedicated Knowledge Management Advisor to join their dynamic team in London, UK. This role has become available as part … role will require someone with highly refined people and influencing skills that can facilitate and promote adoption. The primary objectives and responsibilities of the Knowledge Management Adviser include, but are not limited to: Shape and embed knowledge management plans, solutions, and initiatives across various teams within ...

blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally. We invest in the unknown, applying our curiosity and desire for positive change … within our teams, our products and services are designed for people to be fearless, to be changemakers. What the role involves: As the Senior Knowledge Strategist will be the foundational architect of IOG's Enterprise Knowledge Management (EKM) system. This role is responsible for designing, building ...

rewarded. Technology EMEA currently consists of the following departments: Corporate Investment & Transaction Banking Technology Planning, Reporting, Administration & Head Office Liaison Architecture, Middleware, Data Management & Enterprise Services Digital Engineering Services and Solutions IT Security Technology Innovation Management Risk Management The Identity & Access Management team sits within … team is responsible for the following: Provision of access for IT systems across MUFG Bank & EMEA Offices and MUFG Securities EMEA Identity Access management process including Joiner, Mover, Leaver of identities and access reviews. Folder access management. Management and maintenance of all Technology core documentation (Bank and Securities ...

services are secure, operable, maintainable, and aligned with business needs. You'll work closely with product teams, partners, and agile squads to embed service management best practices and drive continuous improvement across enterprise-wide platforms. If you're ready to lead with impact and shape the future of service … vendor boundaries to support a seamless customer experience. Support the drive for a frictionless engagement between customers, partners, product, and federated teams. Assure service management and reliability practices across change and release automation with 'just enough' control, ensuring complex operational deployments to customers are 'right first time'. Lead ...

high-growth environment, selling a world-class multi-tenant cloud software application Represent a product set that is at the forefront of project management, resource management, knowledge management, and collaboration technology Qualifications Bachelor’s degree in business or equivalent experience preferred 5+ years of successful, quota … quota Innovative, competent with proven success in building high-level relationships within existing and targeted accounts Display strong work ethic, self-discipline, and time management skills to effectively manage an intense and high volume of business Achieve or exceed daily, weekly, monthly, and quarterly goals and production levels ...

centred design, driving technology adoption, and embedding continuous improvement practices across the organisation. The successful candidate will be responsible for developing and executing change management strategies, building compelling communication campaigns, and facilitating employee engagement to ensure seamless adoption of new technologies, processes, and ways of working that enhance productivity … gather insights and co-create solutions with the business Design and manage customer experience improvement initiatives from ideation through implementation and measurement Change Management & Adoption Develop compelling communications campaigns that drive awareness, understanding, and adoption across diverse employee populations Create engaging training materials, user guides, self-service resources ...

centred design, driving technology adoption, and embedding continuous improvement practices across the organisation. The successful candidate will be responsible for developing and executing change management strategies, building compelling communication campaigns, and facilitating employee engagement to ensure seamless adoption of new technologies, processes, and ways of working that enhance productivity … gather insights and co-create solutions with the business Design and manage customer experience improvement initiatives from ideation through implementation and measurement Change Management & Adoption Develop compelling communications campaigns that drive awareness, understanding, and adoption across diverse employee populations Create engaging training materials, user guides, self-service resources ...

reflect new process, technology and ways of working Maintain up-to-date documentation across the service Collate, organize and optimize documentation into a knowledge management system for end users Distill complex processes and ideas into clear process guides for non-technical audiences Work with site management … years' experience in a similar role in a networking or data center environment Proficient in written and spoken English Experience in using knowledge management platforms Strong attention to detail Experience managing multiple projects and meeting tight deadlines DESIRABLE CRITERIA: Experience in light markup languages Previous experience of working ...

align with the firm’s strategic goals. This position leads the Practice Enablement & Adoption team across Europe and Asia, working closely with colleagues in Knowledge, Pricing, Practice Management, Legal Risk, and Technology to deliver impactful pilots, product launches, and transformation initiatives. Key Responsibilities Practice Transformation & Innovation Drive implementation … redesigns. Partner with lawyers, clients, and business services teams to evaluate processes and uncover opportunities for improvement. Gather user stories and insights, maintaining a knowledge base of practice-level challenges and needs. Strategic Intake & Initiative Prioritisation Support the evaluation and prioritisation of innovation ideas across the firm. Translate practitioner ...

consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations … framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive ...

consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations … framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive ...

professional services business. This senior role will shape how we deploy Microsoft Copilot, Copilot Studio, AI Agents and Fabric-powered insights to enhance productivity, knowledge management, client delivery and operational efficiency. Reporting to the CTO, you will work closely with IT, Operations, Finance, Knowledge … Copilot Studio and AI agent solutions Design scalable, secure AI workflows integrated with Microsoft 365, Teams, SharePoint, Power Platform and Dynamics (or relevant practice management systems) Create custom Copilot plugins, AI prompts, knowledge connectors and RAG-driven intelligence Data & Fabric Integration Partner with data engineering teams to leverage ...

client events. Strong team player with the ability to foster collaboration and positive working relationships Essential Technical Skills: Extensive experience using IT Service Management (ITSM) or ticketing software to log, track, and manage incidents and requests in line with ITIL best practices. Familiarity with ITIL frameworks for service delivery … support, including incident management, request fulfillment, problem management, and knowledge management. Proven ability to multitask, manage competing priorities effectively, and remain calm and composed under pressure, particularly in fast-paced, high-demand environments. Strong knowledge and troubleshooting skills for Microsoft Windows 10 and 11 desktop operating ...

client events. Strong team player with the ability to foster collaboration and positive working relationships Essential Technical Skills: Extensive experience using IT Service Management (ITSM) or ticketing software to log, track, and manage incidents and requests in line with ITIL best practices. Familiarity with ITIL frameworks for service delivery … support, including incident management, request fulfillment, problem management, and knowledge management. Proven ability to multitask, manage competing priorities effectively, and remain calm and composed under pressure, particularly in fast-paced, high-demand environments. Strong knowledge and troubleshooting skills for Microsoft Windows 10 and 11 desktop operating ...

well as an in-house AI R&D team. The role The Oracle NetSuite Application Administrator is responsible for both the technical and functional management of the Oracle NetSuite ERP platform. The primary focus of this role is on technical administration, ensuring system stability, performance, integrations, and customizations, while … optimization, and configuration. This hybrid role is essential for maintaining a robust, scalable, and business-aligned ERP environment. Your responsibilities will include: Technical Application Management (Primary Focus) Manage technical configurations, SuiteScript development, workflows, and automation. Maintain and optimize integrations with other systems (via APIs, middleware, etc.). Monitor system ...

central part of a wider transformation function with responsibilities for legal teams across EMEA and works in close collaboration with Legal Project Management team (LPM), the Legal Services Team (LST) in Newcastle, the Digital Solutions team (DS), IT and the Knowledge Management team (KM). The goals … firm. This is done by identifying opportunities to support, and deliver innovation solutions, using technology, and new ways of working. Key Responsibilities Team Management Supervise a team of legal professionals on a per matter basis with legal tasks that are best performed by process-centric specialists utilising legal technology ...

geographies and leverage strong relationships with key groups across Mastercard to gain support and buy-in from regional stakeholders. Proactively share and drive institutionalized knowledge through the use of consistent documentation (e.g., support documents) across all processes to support knowledge management and ensure consistency and repeatability across … individual product practitioners across the organization. Has proven success developing and managing direct scheme connections Has experience in international payments, foreign exchange, cash management, settlement and reconciliation processes Has extensive experience in the payments industry. Has intimate knowledge of payment systems, schemes, and structures. Has experience working ...

data provider executives, product leaders, and GTM owners. Represent Neudata as a subject-matter expert in data monetization and external data strategy. 2. Engagement Management Act as Engagement Manager for all sold projects. Structure the engagement: define scope, pricing, timelines, workstreams, and deliverables. Lead client meetings, status calls … executive briefings. Ensure consulting team resources are aligned and productive. Maintain strong commercial control—scope management, expectations, risks, and renewals. 3. Consulting Delivery With the support of our consulting analysts and research team, deliver high-quality work across data product strategy, pricing, regulatory considerations, GTM planning, and technical enablement. ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core ...

builts, test results, commissioning outputs, lessons learned). Implement defect and escape tracking mechanisms, including root cause analysis and continuous improvement loops. Program Management Oversight (Not Execution) Run the operating cadence: stand-ups, risk reviews, cross-functional syncs, and steering meetings. Maintain live RAID logs, action trackers, dependency maps … KPIs such as lead time, cycle time, first-pass yield, on-time %, and decision latency. Ensure documentation hygiene, version control, audit trails, and structured knowledge management. R&D, Prototyping & Productionization Identify bottlenecks across design iteration, materials visibility, commissioning, field data capture, and test & turn-up. Evaluate potential solutions (COTS ...

experience strategies. Contact Centre Platform Expertise Lead the design, optimisation, and rollout of workflows across Zendesk: triggers, automations, macros, ticket routing, SLAs, reporting, and knowledge management. Partner with contact centre leadership to improve agent workflows, customer journeys, and service level performance. Evaluate and implement features or integrations that enhance … Quality & Delivery: Define and validate acceptance criteria for all user stories. Support QA and UAT efforts to ensure solutions meet business needs. Lead change management efforts, including training materials, release documentation, and communication. Required Skills & Experience Proven experience as a Product Owner or Product Manager within contact centre ...