2 of 2 Knowledge Management Jobs in County Antrim

projects, working with Partners, Lawyers, Business Professionals, and external stakeholders to deliver change to people, processes, and technology across the Firm. Providing subject matter expertise to enable effective change management, stakeholder communication and engagement and implementation of new digital solutions to deliver operational efficiencies. This global position demands simultaneous involvement and coordination of various workstreams and programs across different … to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you. Main responsibilities: Conduct hands-on project management of large-scale, multi-dimensional global projects while overseeing the implementation of both predefined solutions and new and evolving initiatives. Overseeing the successful and timely implementation of a new … digital workplace solution replacing the Firm's intranet and external client facing platforms Drive organizational change and provide comprehensive project and transformational expertise and change management principles, drawing from the experience of global change programs. Collaborate with program teams to establish priorities and steer direction, addressing roadblocks and ensuring cohesive management strategies are executed Apply proactive stakeholder management More ❯

a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1 … phone etiquette Bilingual English and Swedish/French Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT … Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus JBRP1_UKTJ More ❯