9 of 9 Knowledge Management Jobs in Northern Ireland

Join to apply for the Knowledge Manager role at Telefónica Tech (EN) 6 days ago Be among the first 25 applicants Join to apply for the Knowledge Manager role at Telefónica Tech (EN) Company Description Company Description Telefónica Tech (part of the Telefónica Group) is a leading NextGen … Portfolio Fortinet: Elite VIP Program – one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description The Role The Knowledge Management Lead is responsible for the design, implementation and oversight of the Knowledge Process and policy, all knowledge-related activities, including … the management, capturing, sharing and accessibility of knowledge assets. They are required to work alongside stakeholders, internal and external, to promote and optimise the usage of the organisation’s knowledge assets. Ideal candidates will possess strong interpersonal skills, great leadership, effective communication, problem-solving, coaching and teamwork More ❯

Portfolio Fortinet: Elite VIP Program – one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description The Role The Knowledge Management Lead is responsible for the design, implementation and oversight of the Knowledge Process and policy, all knowledge-related activities, including … the management, capturing, sharing and accessibility of knowledge assets. They are required to work alongside stakeholders, internal and external, to promote and optimise the usage of the organisation’s knowledge assets. Ideal candidates will possess strong interpersonal skills, great leadership, effective communication, problem-solving, coaching and teamwork … skills. These skills are imperative to promote a culture of knowledge-sharing that is enabled through guidance and learning. As an experienced Knowledge Manager, the ideal candidate will be well versed with KCS (Knowledge Centred Service) methodology best practices, and will design the process, toolset and features More ❯

service delivery and support analysis and design workshops. • Collate information for project updates and adapt report templates for new projects. • Support scope clarification and management efforts on projects • Identify own training needs and actively participate in training related to LPM topics. • Tailor and reuse existing templates and make suggestions … uptake. • Source information at LPM request for proposals and pitches • Build network of professional colleagues across the range of PBS and legal functions, including Knowledge Management, Business Development, Finance, and IT and with external stakeholders • Offer ad hoc support and PM expertise to non-LPM initiatives. Skills and … service delivery and support analysis and design workshops. • Collate information for project updates and adapt report templates for new projects. • Support scope clarification and management efforts on projects • Identify own training needs and actively participate in training related to LPM topics. • Tailor and reuse existing templates and make suggestions More ❯

our SaaS garment decoration platform, to new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long … the lifecycle, working closely with the Senior Manager – Service Delivery and Customer Success, and collaborating with the Service Desk and Change Manager. Strong, practical knowledge of warehouse operations, production environments, and garment decoration workflows is essential, as your contribution will directly impact customer satisfaction, operational performance, and business outcomes. … This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity to make a real More ❯

costs, and project revenues Agree strategy with Division Head(s) and Service Portfolio Manager(s) Determine number of technical leads required for effective team management Manage all 3 sides of the Strategic Triangle – Customer Satisfaction: Employee Engagement; and Profitability. Input to service design and support for service implementation. Maintain … Manage customer escalations, issues, problems, and requirements. Conduct regular Service Reviews with Customers. Identify and progress Continual Service Improvement initiatives. Manage business risk and knowledge to ensure business continuity. Achieve targets and improvement initiatives for customer satisfaction. Explore and drive opportunities within existing customers for new/additional work. … and decision-making skills Excellent analytical skills A track record in driving revenue opportunities Demonstrated ability to work within a process-driven environment. Resource Management experience: performance management, workload distribution, team development, knowledge management Expertise in forecasting: Monthly forecasting on gross profit accounting for team costs More ❯

service delivery and support analysis and design workshops. Collate information for project updates and adapt report templates for new projects. Support scope clarification and management efforts on projects. Identify own training needs and actively participate in training related to LPM topics. Tailor and reuse existing templates and make suggestions … uptake. Source information at LPM request for proposals and pitches. Build network of professional colleagues across the range of PBS and legal functions, including Knowledge Management, Business Development, Finance, and IT and with external stakeholders. Offer ad hoc support and PM expertise to non-LPM initiatives. Skills and … Experience: Understanding of/experience working in large complex organizations. Basic understanding of relevant IT packages: e.g., Document Management Systems, Project Extranets (e.g., SharePoint/Teams) or other collaborative project management tools. Basic knowledge of Microsoft Office (including Excel), and of financial systems and reports. Strong communication More ❯

quickly resolve issues. Partnering with the customer to quickly identify challenges and technical issues, understanding the impact to their business. Using your software product knowledge (along with empathy for our customers) to help fix important issues quickly while also helping prevent recurring issues in the future. Being a critical … customers proactively (mostly by phone) to update them on progress and do things when you say you’re going to do it. Share your knowledge gained from troubleshooting issues by contributing to the global knowledge management system through flagging, editing, creating, and reusing articles. Adhering to key More ❯

SCM Architect with a focus on functional SCM process architecture and solution architecture across all disciplines of the SCM function. Broader Oracle ERP application knowledge is desirable but not essential. SCOPE OF THE ROLE The SCM Architect is responsible for designing, developing and supporting business solutions leveraging the latest … your competency area, covering the whole strategic SCM footprint Develop strong relationships with the SCM product lines and in co-operation with the delivery management teams, advise on competency requirements Take full accountability for the architectural solution of a pre-sales opportunity or project Establish strong relationships with your … counterparts in Oracle partners Form and maintain strong relationships with colleagues in SCM product development Manage the re-use and knowledge management of your competency area Provide sales awareness to the sales and delivery community within the Oracle Consulting Engage profitably with your counterparts from other parts of More ❯

project needs Participate in industry groups to develop key industry relationships, stay abreast of emerging trends and technologies, promote technical practices, innovation, sharing, and knowledge management Represent Ireland in ITS forums at EU level, or support a senior representative. Understand and work with the interface with other disciplines More ❯