16 of 16 Knowledge Management Jobs in Yorkshire

satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem, and change management processes Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence Drive improvements in knowledge management and self … risks, and opportunities for improvement including those involving AI Requirements Proven leadership experience across software or application support teams Strong understanding of IT service management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills ...

Knowledge Prompt Analyst Department: Business Services - Knowledge Management Employment Type: Permanent Location: Leeds Description We are looking for a Knowledge Prompt Analyst to join our Knowledge and Information Services team and play a key role in advancing the firm's strategic use of Artificial Intelligence. … Working closely with Knowledge Lawyers, Business Technology teams and colleagues across the business, you will help translate AI capability into practical, measurable outcomes. This is an exciting opportunity to sit at the intersection of legal expertise, technology and innovation, supporting colleagues to use approved AI tools confidently, responsibly ...

Department: Business Services - Knowledge Management Location: Leeds Description Help Shape the Future of AI in a Leading Law Firm We are looking for a Knowledge Prompt Analyst to join our Knowledge and Information Services team and play a key role in advancing the firm's strategic … Artificial Intelligence. Working closely with Knowledge Lawyers, Business Technology teams and colleagues across the business, you will help translate AI capability into practical, measurable outcomes. This is an exciting opportunity to sit at the intersection of legal expertise, technology and innovation, supporting colleagues to use approved AI tools confidently ...

spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … span><\/p> <\/span><\/p> Community Strategy <\/span><\/span><\/li> Customer Education & Content <\/span><\/span><\/li> Knowledge Management <\/span><\/span><\/li> Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing <\/span><\/span><\/ ...

consulting delivery to our clients. Working alongside our Consultants, the Consulting Support team project manages, coordinates, and provides administration for our talent management services. The Project Coordinator supports the Consulting Support Project Lead as well as the Lead Consultant with the delivery process for more complex projects and manages … with both internal and external stakeholders, including clients and participants. They may also contribute to sales and marketing activities, assist with event and office management, and liaise with Corporate departments for operational projects as needed. Core Skills and Responsibilities: The daily impact of this role is characterized by (though ...

consulting delivery to our clients. Working alongside our Consultants, the Consulting Support team project manages, coordinates, and provides administration for our talent management services. The Project Coordinator supports the Consulting Support Project Lead as well as the Lead Consultant with the delivery process for more complex projects and manages … with both internal and external stakeholders, including clients and participants. They may also contribute to sales and marketing activities, assist with event and office management, and liaise with Corporate departments for operational projects as needed. Core Skills and Responsibilities: The daily impact of this role is characterized by (though ...

eyes support for network and server hardware under senior guidance Administer Active Directory tasks including user creation, permissions, group allocation and device/OU management Support Microsoft O365, SharePoint and mailbox provisioning, diagnostics and troubleshooting Manage devices via MDM technologies including Intune and Entra ID Accurately log and categorise … with experience of M365 Solid experience building, upgrading and repairing desktop hardware and software Experience of Active Directory, Intune, Entra ID and mobile device management Familiarity with common ticketing, CMDB and knowledge management tools Working knowledge of basic networking and troubleshooting methods Applied understanding of security ...

passion for improving team productivity and operational efficiency through modern collaboration platforms. Key Responsibilities Administer, configure, maintain, and enhance Jira, Jira Service Management, and Confluence environments. Design and implement complex workflows, automation rules, issue types, schemes, permissions, and custom configurations. Develop and maintain dashboards, reports, filters, and metrics … connectors where required. Provide technical guidance and support to users, ensuring effective adoption of Jira and Confluence capabilities. Create and maintain platform documentation, knowledge articles, and operational procedures. Identify opportunities for process improvement and automation to increase efficiency and reduce manual effort. Ensure platform security, compliance, access controls ...

presentation to the Group IT Change Board for effective prioritisation/investment decisions and approval. Ensure that changes are implemented following appropriate change management processes and Stakeholders are kept informed. Ensure that solutions and fixes are carried out in line with the agreed standards and that application records … processes Communicate feedback or suggestions from customers to the appropriate internal team Work with Solutions Developers and Solution Architects to ensure quality documentation and knowledge transfer from the project teams to Manufacturing Systems 3rd Line Support Analysts and Group IT Service Desk. To work on projects delivering Manufacturing System ...

minimising operational risk Provide evidence-based recommendations on rollout strategies, early-life support and service acceptance criteria Build strong relationships with delivery teams, service management, technical specialists and suppliers to enable effective collaboration Identify, manage and mitigate risks, issues and dependencies across service transitions Coordinate onboarding of services into … service transition activities ensuring new or changed services meet defined entry and exit criteria Embed ITIL-aligned service transition processes, including change, release and knowledge management Ensure service documentation (e.g. support models, runbooks, SLAs) is complete and approved prior to go-live Stakeholder Engagement Engage with a wide ...

week Initial contract until December 2026 - likely extension (3-year programme) We're supporting a major strategic banking initiative to build a greenfield Enterprise Knowledge Management platform, creating a foundational data layer that connects knowledge across the organisation and enables advanced AI, search and retrieval capabilities. … scalable ETL/ELT data pipelines across multiple enterprise sources. Build enterprise data solutions using GCP, BigQuery, Google Spanner, Neo4j and Vector Databases. Develop Knowledge Graphs and data models to connect enterprise entities and knowledge assets. Build and optimise search and indexing capabilities. Implement metadata, cataloguing, enrichment ...

services, taking solutions from pilot through to production. Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre‐sales activity. Work closely with Product, Engineering, Security, Data, Operations … engineering and operational teams. Taking technology propositions from concept through to commercial delivery and ongoing support. Relevant architecture, AI/data, security, governance, service management or delivery certifications would be advantageous, although equivalent experience will be considered. #J-18808-Ljbffr ...

services, taking solutions from pilot through to production. Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre-sales activity. Work closely with Product, Engineering, Security, Data, Operations … engineering and operational teams. Taking technology propositions from concept through to commercial delivery and ongoing support. Relevant architecture, AI/data, security, governance, service management or delivery certifications would be advantageous, although equivalent experience will be considered. If this sounds like you, please get in touch for further details. ...

Jobtailor is seeking a senior IT service management leader to head multi-disciplinary support teams, driving accountability, collaboration and continuous improvement across the organisation. You will own service performance including SLAs and KPIs, manage major incidents, and collaborate with Product, Engineering and Customer Success to prevent recurrence, while pushing … knowledge management and self-service initiatives. #J-18808-Ljbffr ...

Origin Legal is seeking an experienced Corporate & Commercial Solicitor to join its Knowledge & Innovation team in a strategic, non-fee-earning role. With a minimum of 5 years' PQE, you will focus on knowledge management, innovation, and the practical application of AI in the delivery of legal ...

Change is seeking a Data Engineer to join a greenfield enterprise knowledge management program. You’ll shape target-state architecture, build scalable ETL/ELT pipelines and develop knowledge graphs with GCP, BigQuery, Spanner and Neo4j. Hybrid working model (Manchester/Edinburgh/Leeds) with about ...