4 Knowledge Management Jobs in the South West

Customer Service Advisor/Contact Centre Agent/Customer Care Representative with a great combination of administrative, customer service and organisational/time-management skills, as well as a good understanding of Microsoft Office is required to join our team at Truespeed based in Bath, Somerset. SALARY … a Customer Service Advisor/Contact Centre Agent/Customer Care Representative with a great combination of administrative, customer service and organisational/time-management skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor/Customer Care Representative you will be responsible … actions taken Problem solving and contributing to the improvement of working processes within the team and wider business Sharing information with colleagues and updating knowledge management systems Any other reasonable duties that may be required from time to time to ensure all our customers have a great experience more »

context of TLTs IT and data strategy, you will be responsible for leading and contributing to the People and HR systems strategy, for the management, development and maintenance of the People and HR systems and for facilitating the provision of high quality HR related data and reporting in support … system and data flow projects and developments that involve HR systems in support of wider organisational business needs. Be accountable for ensuring the effective management and support of all HR and Payroll System administration matters to ensure an effective and functional provision for the wider HR Team and internal … stakeholders. Including, but not limited to, iTrent (HR/Payroll), Harbour (Recruitment), TLT People through Cornerstone (Supervision/LMS/Appraisals and performance management), the Exit Interview service and any relevant Facilities systems which also fall within the HR remit. This includes the facilitation and overseeing implementation of all more »

Practice: Define and promote , standards, and guidelines for solution development Risk Assessment: Identify potential risks and challenges associated with the proposed solutions. Documentation and Knowledge Management: Create and maintain comprehensive documentation, including architecture diagrams, configuration guides, and standard operating procedures. Critical Competencies Bachelor's or master's degree … in computer science, information technology, or a related field. Proven experience (minimum 3 years) as a solutions architect. Strong knowledge of architecture frameworks, design patters and best practices. Proficiency in relevant technologies, platforms, and programming languages. Familiarity with cloud computing platforms and services. Certification in relevant technologies is a more »

demonstrations. Training and education: Conduct customer training sessions to enhance their understanding of robotic systems and maximise the utilisation of the products. Customer relationship management: Build and maintain strong relationships with customers, understanding their needs and expectations. What are we looking for? Strong technical aptitude and troubleshooting skills, with … with sensors, actuators, control systems, and related technologies. Excellent problem-solving and analytical abilities to independently diagnose and resolve technical issues. Strong documentation and knowledge management skills to create and maintain support materials. Travelling globally to customer sites for on-site support and delivery of training, as required more »