1 to 25 of 229 Knowledge Transfer Jobs

party provider (on-site in London) to an in-house IT infrastructure team in India. This 24/7 service encompasses system monitoring and batch processing, involving the seamless transfer of responsibilities and technical knowledge from a 13-person London-based team to a 17-strong team in India. The successful candidate will ensure seamless knowledge transfer, service continuity, and adherence to technical and organisational best practices. Key Responsibilities Plan and manage the whole end-to-end transition lifecycle for the IT service. Execute robust knowledge transfer programmes, ensuring documentation, training, and process mapping.Oversee technical cutover, service connections, and network integration for a smooth switchover. Essential Skills & Experience Proven track record in IT service … transition.Strong hands-on IT Project Management skills, with experience delivering technology transitions.In-depth knowledge of IT infrastructure operations, systems monitoring, and 24/7 IT service models.Demonstrable ability to coordinate technical knowledge transfer programmes and manage service onboarding/cutover. Keywords & Beneficial Experience IT Service Transition, IT Project Manager, Infrastructure Project Manager, Delivery Manager, Technology Change, Service More ❯

party provider (on-site in London) to an in-house IT infrastructure team in India. This 24/7 service encompasses system monitoring and batch processing, involving the seamless transfer of responsibilities and technical knowledge from a 13-person London-based team to a 17-strong team in India. The successful candidate will ensure seamless knowledge transfer, service continuity, and adherence to technical and organisational best practices. Key Responsibilities Plan and manage the whole end-to-end transition lifecycle for the IT service. Execute robust knowledge transfer programmes, ensuring documentation, training, and process mapping. Oversee technical cutover, service connections, and network integration for a smooth switchover. Essential Skills & Experience Proven track record in IT … service transition. Strong hands-on IT Project Management skills, with experience delivering technology transitions. In-depth knowledge of IT infrastructure operations, systems monitoring, and 24/7 IT service models. Demonstrable ability to coordinate technical knowledge transfer programmes and manage service onboarding/cutover. Keywords & Beneficial Experience IT Service Transition, IT Project Manager, Infrastructure Project Manager, Delivery More ❯

You must be agile and adaptive, capable of delivering results while managing the details of implementation. You must have demonstrable expertise in Genesys Cloud with a wide range of knowledge, and be ready to research and learn new techniques, languages, and frameworks. Working with a DevSecOps mindset, you will be developing, delivering, and operating Genesys Cloud using a secure … that touch multiple systems, working individually when required. Produce technical documentation and support all levels of the team via feedback and guidance. Actively encourage, drive technical demos, and provide knowledge transfer during the delivery cycle. Proactively communicate status, risk and timelines when appropriate. Suggest sensible workarounds/next steps to mitigate impact of delayed work (eg Broke a … build across Voice, Email and Messaging channels. Proven track record in developing APIs for seamless integration of third-party tools and services. REST API/Web services experience. Detailed knowledge of IP Telephony: Genesys Cloud Edge Devices and SIP Trunking. Ability to diagnose and resolve complex technical issues including analysing SIP traces. Knowledge of Terraform and Genesys CX More ❯

join our expanding Oracle SaaS team to deliver Oracle projects for a wide range of clients. Your focus will be Supply Chain Management, however some Financials and HCM suite knowledge is beneficial. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be … process design for their finance function. You will be responsible for a broad range of implementation activities including configuration, demonstrations, design workshops, documentation, testing, report development, training, data migration, knowledge transfer, production go-live, hyper-care and transition to the support organisation. You will also occasionally be required to provide support to pre-sales activities including the financials … process design for their finance function. You will be responsible for a broad range of implementation activities including configuration, demonstrations, design workshops, documentation, testing, report development, training, data migration, knowledge transfer, production go-live, hyper-care and transition to the support organisation. You will also occasionally be required to provide support to pre-sales activities including the financials More ❯

Operational Manual for Loan Administration Develop complete functional solutions and system configurations for LoanIQ products. Provide training to end users and project team members, ensuring they have practical functional knowledge of LoanIQ. Demonstrate LoanIQ functionality and document processes and workflows. Conduct gap analysis, review requirement documentation, design specifications, and support testing activities. Support different areas within the client to … and support the test team through all cycles of testing, including preparation of test cases/scenarios. Design and deliver client training courses to give the client practical functional knowledge of LoanIQ products. Develop and maintain operational manuals covering new lending product business workflows. Qualifications: Extensive experience in implementing and configuring LoanIQ products. In-depth knowledge of business … processes related to corporate and commercial lending on LoanIQ. Excellent communication and stakeholder engagement skills. Ability to conduct detailed functional analysis and develop comprehensive solutions. Experience in training and knowledge transfer to end users and project teams. Proficiency in conducting gap analysis and supporting testing activities. Ability to develop and maintain operational manuals and user guides. Ability to More ❯

a lead role in developing a culture where individuals are engaged and take responsibility for their continuous learning and personal development. Ensure robust processes are in place to promote knowledge transfer to ensure the LAS becomes a learning organisation. Use data analysis skills to manipulate, analyse and interpret complex data sets, combining data from multiple People and Culture … a lead role in developing a culture where individuals are engaged and take responsibility for their continuous learning and personal development. Ensure robust processes are in place to promote knowledge transfer to ensure the LAS becomes a learning organisation. Registrations Authority Management Assign, sponsor, and register RA agents, ensuring there are sufficient resources to operate the registration processes … Business Intelligence reporting tool Experience of performing data reconciliation and validation exercises to ensure the accuracy of the training data recorded within ESR/OLM Experience of supervising staff Knowledge and Skills Essential Demonstrable understanding of equality and inclusion regulations Demonstrating continuous personal development including management, HR, resourcing, organisation development and change management Planning and prioritising conflicting demands and More ❯

and procedures, and monitor migration activities. • Service Improvement: Recommend procedural changes, share best practices, and provide performance tuning recommendations. • Post Implementation: Work with technical leadership, perform transition planning, conduct knowledge transfer, and develop Run Books. • Change Evaluation: Review IT processes and policies, document solutions, and conduct knowledge transfer to address skills and resource gaps. Would you More ❯

escalated problem resolution • Implement solutions that support customer visions and objectives • Participate in inter program initiatives and discussions to resolve technical challenges • Create and maintain documentation and training for knowledge transfer • Evaluate technologies and designs in relation to the critical infrastructure and service needs for external customers • Maintain operational excellence of network system and components to exceed customer … troubleshooting routing within the Internet • Experience with leading network vendors such as Cisco, F5, Pulse Secure • Ability to effectively communicate verbally and in writing. • Experience developing documentation and providing knowledge transfer to functional teams • Demonstrated customer focus skills The ideal candidate will have: • Bachelor of Science in Electrical Engineering, Telecommunication Engineering, Computer Science, Computer Information Systems or equivalent More ❯

devices, routers, switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well as continued knowledge transfer to the BT support technicians. Additional requirements are to actively contribute to the development of policies and procedures to continuously improve and simplify technology services across the … current system security policy Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required. Account administration and support for Order Entry applications Assists with desktop hardware More ❯

Overview You’ll lead the successful transition of people, processes, and technology from one operational model to another, with minimal disruption to business services. This includes managing dependencies, overseeing knowledge transfer, and ensuring a smooth cutover aligned with organisational goals. Key Responsibilities Develop and maintain a comprehensive transition plan across all streams: people, process, and technology. Lead governance … forums for effective stakeholder engagement and decision-making. Identify and manage risks and interdependencies to prevent delays or disruptions. Oversee service handover and knowledge transfer to ensure operational continuity. Align transition activities with broader organisational outsourcing strategies. Deliver a seamless operational cutover with minimal business impact. Your Experience Proven success in leading large-scale IT service transitions in More ❯

Overview You’ll lead the successful transition of people, processes, and technology from one operational model to another, with minimal disruption to business services. This includes managing dependencies, overseeing knowledge transfer, and ensuring a smooth cutover aligned with organisational goals. Key Responsibilities Develop and maintain a comprehensive transition plan across all streams: people, process, and technology. Lead governance … forums for effective stakeholder engagement and decision-making. Identify and manage risks and interdependencies to prevent delays or disruptions. Oversee service handover and knowledge transfer to ensure operational continuity. Align transition activities with broader organisational outsourcing strategies. Deliver a seamless operational cutover with minimal business impact. Your Experience Proven success in leading large-scale IT service transitions in More ❯

Overview You’ll lead the successful transition of people, processes, and technology from one operational model to another, with minimal disruption to business services. This includes managing dependencies, overseeing knowledge transfer, and ensuring a smooth cutover aligned with organisational goals. Key Responsibilities Develop and maintain a comprehensive transition plan across all streams: people, process, and technology. Lead governance … forums for effective stakeholder engagement and decision-making. Identify and manage risks and interdependencies to prevent delays or disruptions. Oversee service handover and knowledge transfer to ensure operational continuity. Align transition activities with broader organisational outsourcing strategies. Deliver a seamless operational cutover with minimal business impact. Your Experience Proven success in leading large-scale IT service transitions in More ❯

Overview You’ll lead the successful transition of people, processes, and technology from one operational model to another, with minimal disruption to business services. This includes managing dependencies, overseeing knowledge transfer, and ensuring a smooth cutover aligned with organisational goals. Key Responsibilities Develop and maintain a comprehensive transition plan across all streams: people, process, and technology. Lead governance … forums for effective stakeholder engagement and decision-making. Identify and manage risks and interdependencies to prevent delays or disruptions. Oversee service handover and knowledge transfer to ensure operational continuity. Align transition activities with broader organisational outsourcing strategies. Deliver a seamless operational cutover with minimal business impact. Your Experience Proven success in leading large-scale IT service transitions in More ❯

Overview You’ll lead the successful transition of people, processes, and technology from one operational model to another, with minimal disruption to business services. This includes managing dependencies, overseeing knowledge transfer, and ensuring a smooth cutover aligned with organisational goals. Key Responsibilities Develop and maintain a comprehensive transition plan across all streams: people, process, and technology. Lead governance … forums for effective stakeholder engagement and decision-making. Identify and manage risks and interdependencies to prevent delays or disruptions. Oversee service handover and knowledge transfer to ensure operational continuity. Align transition activities with broader organisational outsourcing strategies. Deliver a seamless operational cutover with minimal business impact. Your Experience Proven success in leading large-scale IT service transitions in More ❯

as needed. GENERAL PURPOSE OF JOB This role focuses on the support, maintenance and operations of IT systems and related technologies. Responsible for maintaining a general understanding of domain knowledge for IT systems, related technologies and processes pertinent to assigned areas. Effectively troubleshoot and perform root cause analysis in an attempt to resolve incidents by providing professional, courteous, timely … through the software system Interfaces and partners with Technical Services departments on an as-needed basis Works with Telecom, Networks, Servers, Security and Desktop Infrastructure Groups to ensure adequate knowledge base and established guidelines are maintained Troubleshoots support tickets for those issues that cannot be resolved over the phone when physical machine intervention is required Entrusted to exercise a … Bachelors degree in related field or equivalent IT experience preferred Experience : Minimum one (1) year of experience in IT field preferred; 3+ years of experience in IT field preferred Knowledge, Skills & Abilities: Strong written, verbal and interpersonal communication skills Strong knowledge of Windows current Operating Systems and associated tools and utilities General experience and knowledge of network More ❯

Experience Architectural Design and Implementation: - Evangelize and ensure adherence to standard service delivery lifecycle framework - Provide technical leadership and guidance to Architecture and Engineering Operational Excellence and Stability: - Facilitate knowledge transfer across Architecture and Engineering and Operations - Establish and enforce service level agreements (SLAs) and Key Performance Indicators (KPI) Leadership and Collaboration: - Collaborate with IT stakeholders across the … financial principles, including budgeting, cost management, return on investment (ROI) analysis, and total cost of ownership (TCO) The Lead Technical Architect must possess experienced expertise and a strong working knowledge of the following technical areas: - Microsoft 365 (M365) Email and Collaboration - Virtual Desktop Infrastructure (VDI) and Azure Virtual Desktop (AVD) - Windows Client Operating Systems - Desktop Management - Client-side Application … Service Infrastructure in several large and complex organizations across government and/or commercial - Deep technical expertise in one or more key service infrastructure technologies and a strong working knowledge of Windows Server OS, RHEL OS, VMWare, Azure, AWS, Docker and Kubernetes, Stacker, GetLab CI/CD, Terraform, Ansible, Active Directory, Entra ID, and/or related technologies - Proven More ❯

and tracking workloads via Jira. Triaging customer requirements into actionable deliverables. Acting as an escalation engineer for the Security Support Team. Supporting and mentoring junior engineers. Producing documentation and knowledge base material, as well as delivering knowledge transfer sessions. Occasionally supporting out-of-hours work. Technical Skills We're Looking For - My client is looking for demonstrable More ❯

Integration. • Expertise in creating, deploying, and managing Group Policy Objects (GPOs) in an Active Directory environment, a solid understanding of DNS and its interaction with Active Directory, and comprehensive knowledge of Active Directory domains, forests, trust relationships, organizational units (OUs), group policies, schema, and replication. • Demonstrated ability to learn and integrate new technologies quickly. • Strong communication skills for effective … knowledge transfer and collaboration with sustainment teams. • Experience provisioning, monitoring, scaling, and optimizing cloud environments (Azure, AWS). • Exceptional technical troubleshooting skill (applications, services, servers, networking, etc). • Excellent verbal communications skills. • Proven ability to create documentation suitable for technicians or end users. Additional Desired Skills: • Experience using project planning software (such as Jira, Jira Service Desk and … and automating the deployment, scaling, and operations of application containers across clusters of hosts (Kubernetes, Docker Swarm). • Experience in data backup, replication, deduplication, and snapshot management using NetApp, knowledge of NetApp's storage virtualization solutions, and a proven ability to diagnose and resolve NetApp storage-related issues. • Azure DevOps Server Implementations to include build agent configurations. • Proven integration More ❯

aspects of the software development life cycle, including planning, requirements, development, testing, and quality assurance. • Conduct technical project milestone reviews, code architecture sessions, resource estimation, and development best practices knowledge transfer. Qualifications: • Proven experience in software development and application management. • Strong knowledge of application design, development, testing, and management. • Experience with programmatic integration of third-party components. • Proficiency … solving and analytical skills. • Strong communication and interpersonal skills. Preferred Skills: • Experience working under the direction of lead architects. • Familiarity with technical project milestone reviews and code architecture sessions. • Knowledge of resource estimation and development best practices. • Ability to transfer knowledge and mentor team members. Clearance: Applicants selected will be subject to a security investigation and may More ❯

explain technical resolutions\ workarounds in a language that suits the customers technical understanding Provide peer training within the Service Desk team to ensure a multi-skilled team and effective knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person Specification Qualifications Essential BTEC, Diploma or equivalent Desirable Service Desk … Institute Analyst certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Experience Essential Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Working knowledge of Microsoft Office 2010 and Microsoft Apps Working knowledge of Microsoft Operating System Windows 10/Windows 11 Experience of … An understanding of community focus and previous experience of working in IT within the public sector preferably the NHS Experience of working within an ITIL environment Skills, Abilities and Knowledge Essential Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Able to meet targets under pressure Good problem solving skills A logical approach to problem solving More ❯

by conducting testing to ensure accuracy and functionality, identifying and resolving issues, and ensuring compliance with development standards. Develop comprehensive documentation and provide training to service teams for smooth knowledge transfer and user adoption. Essential Skills & Experience Technical Expertise Proven experience as a Lead Dynamics 365 Developer, with a strong focus on Business Central. Proficiency in AL, SQL … scheduling, and coordinating deployments. Experience with Application Lifecycle Management (ALM), source control management (SCM), CI/CD practices. Desirable Skills & Experience Experience with Azure services and cloud-based solutions. Knowledge of data migration and management within Business Central. Key Attributes Trust – Builds strong relationships through integrity and accountability. Collaboration – Works effectively with diverse teams to achieve business objectives. Respect More ❯

stable HPC and research storage services, ensuring maximum operation of the service, alongside providing technical support to the active community of Research Computing users. This would be through technical knowledge transfer, assisting them with utilising the resources, debugging and optimisation, through innovative solutions that enrich and enhance user experience and service delivery. Supporting outreach activities to enable exploitation … Interest Group, undertake research into suppliers, markets and product and service categories, and overall be a trusted advisor and advocate between IT and key University stakeholders. About you - Detailed knowledge and experience of administering Linux servers and a working knowledge of the Windows operating system. - Familiar with HPC technologies, including provisioning, job schedulers, and low-latency interconnects. - Experience … with HPC Job Schedulers such as SLURM, PBS, and IBM LSF. - Knowledge and experience in using one or more scripting languages, such as Bash, Python and SQL. - Experience with any cloud services such as Microsoft Azure, AWS and GCP. - Understanding of parallel programming methodologies. - Experience in the design and delivery of training courses. Additional information - This role includes a More ❯

developers and architects (when appropriate) to determine optimal solution architecture, efficiency, maintainability, and scalability. Take the initiative on other activities like team building, research on newer technologies and do knowledge transfer to other developers. Other duties as assigned What you'll bring Education: Bachelor's degree in Information Technology , MIS, CIS or equivalent 9+ years proven track record More ❯

Software Engineer - knowledge transfer in our Technical Data & Training department. As a member of the TD&T department you'll work in a fast-paced team environment alongside Design (software and hardware), Logistics and Reliability and Human Factors engineers, and program leadership to develop a software training program to teach international customers to program, patch, compile and test … Software Engineer - Technical Data & Training: • Bachelor's degree in computer science with 10 years of experience, a master's degree in computer science with 5 years of experience. • Working knowledge in two of the following languages: C++, C, Java, HTML/XML Fortran • Expert knowledge of structured programming techniques • knowledgeable of Instructional System Design (ISD) rooted in Analyze … Design, Develop, Implement and Evaluate (ADDIE) methodology. • Working knowledge of Agile development methodologies • Excellent oral and written communication skills • Demonstrated problem solving and troubleshooting skills. • Demonstrated ability to use basic manual tools. • This position requires the applicant to be a U.S. citizen. Preferred Qualifications for Software Engineer - Technical Data & Training: • Practitioner knowledge of software programming languages, test and More ❯

and fix any problems with the Exchange 2003 Messaging system. Communicate and collaborate with the customer who is an intermediary to the end user Your transferable skills and experience: Knowledge of Simple Mail Transfer Protocol (SMTP) Knowledge of X400 messaging Knowledge of Nexor DSA Knowledge of X500 addressing and address book replication Knowledge and More ❯