Service Transition Manager
- Hiring Organisation
- it stars
- Location
- Bristol, Avon, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Operations to define service acceptance criteria and handover deliverables. • Ensure that all supporting materials (runbooks, service design packages, SLAs/OLAs, and knowledge articles) are created, reviewed, and approved before go-live. • Manage Early Life Support (ELS) and the formal transition into Business as Usual (BAU) support environments. • Ensure … Transition and Business Integration Plans • Operational Readiness Assessments and Acceptance Criteria sign-offs • Risk, Issue, and Dependency Logs for transition phases Service Transition Manager • Knowledge Transfer & Support Documentation (e.g., SOPs, service models, SLAs) • Post Implementation Reviews and Lessons Learned Reports • Successful handover to Operations/BAU with minimal ...