Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary Do you have significant knowledge of user testing methodologies to reveal actionable user insight and excellent analytical and problem-solving skills? If so, the NHS Business Services Authority (NHSBSA) may have the role for you! We're excited to welcome new User Research Officers to our team, with several opportunities currently available. This is a fantastic chance … 8. Sharing and presenting research findings and recommendations with internal audiences (e.g. project teams and senior decision makers), and external audiences (e.g. to other government teams) when required. 9. Knowledge and experience of best practice user research methodologies and analysis techniques to reveal actionable insights. 10. Having assimilated user insight from multiple sources, to determine gaps and develop recommendations … maintaining a focus on results despite unforeseen challenges and setbacks. 12. Demonstrable experience of coaching, mentoring and/or advising colleagues on best in practice methodology and able to transferknowledge effectively to others. 13. Able to present, explain, defend and simplify complex research to ensure comprehension and understanding among both research literate and non-research literate colleagues. More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Bede Gaming
support during build phases-pair-programming, prototyping, reviewing code, and ensuring test coverage is solid. Support incident response when needed, partnering with Service Delivery to resolve critical issues efficiently. Knowledge Sharing & Documentation Build deep expertise in our BI products and share that knowledge across the business. Own the publication and upkeep of technical documentation-including data contracts, integration … guides, and internal roadmaps. Regularly contribute to knowledgetransfer and onboarding for internal and customer-facing teams. Stay ahead of the curve-continuously learning and sharing modern best practices in data engineering, architecture, cloud infrastructure, and tooling. Work with large-scale data pipelines and ETL frameworks, helping shape the technical foundations of our data platform. What we are More ❯
Hessle, North Humberside, North East, United Kingdom Hybrid / WFH Options
Good Travel Management
Problem Solving & Technical Support: Troubleshoot technical issues across booking tools, mid-office systems, and integrations. Collaborate with vendors and internal teams to resolve complex problems and implement sustainable solutions. Knowledge Sharing & Training: Develop and deliver training sessions, user guides, and best practice documentation. Promote knowledgetransfer within the team and across departments to elevate system literacy and … About you: Industry experience with travel technology background ideally coming from a Travel Consultant role Strong GDS Experience, with previous experience of working with online booking tools Travel industry knowledge of fares and ticketing Proven track record in working in a support environment Ability to take control of a user support issue, good ability to trouble shoot give the More ❯
digital-first culture at the site, driving simplification, cultivating data-to-value translation, and fostering innovation. Stakeholder Engagement: Lead immersive engagement processes for site leaders, build communication plans, and transferknowledge effectively across teams. Skills Development: Develop SM skill sets within the site workforce, creating training pathways to embed digital transformation in daily operations. Audit Readiness: Ensure site More ❯