investigation and resolution of Live Incidents/Bugs. Working closely with internal Development teams and Product Owners, in an agile environment, your role is to ensure effective communication and transfer of knowledge between Development Teams and IT Operations – fundamentally minimising resolution times and turnaround of code-fixes. Job Duties • Prioritise and provide advanced troubleshooting of incidents escalated via … stay aligned on priorities and progress. • Collaborate with internal business and product teams to ensure real-time prioritisation of active bugs and incidents, providing timely status updates as needed. Knowledge, Skills and Experience Essential • Experience Support/Maintaining/aiding in Delivery of a Digital Platform/Service or recent relevant qualification. • Previous experience and/or understanding of … or understanding of cloud-based infrastructure (ideally AWS). • Operated in/understanding of an ITIL environment, where Incident/Problem Mgmt, Change Control, etc are implemented. • ITIL working knowledge or qualification • Previous experience in a busy, fast-paced IT environment, working to agreed SLAs and other KPIs beneficial. • Operated in/understanding of an Agile Development/Delivery More ❯
to the end user base within a submarine programme to provide effective, value-add best practice guidance and recommendations as well as identifying potential improvement enablement opportunities and robust knowledge management. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a … consultation on the usage and optimization of Siemens NX software in marine engineering and shipbuilding context across the project and design engineer user base. Provide "at elbow" support and knowledgetransfer to users, advocating best practice for a digital solution, both on site in Barrow-in-Furness, and remotely (requirement for 2-3 days onsite within the first … they are managed by the appropriate team(s) as needed- Training, Process, Data, IM&T etc. Be the "voice of the user" on the programme and leverage insight and knowledge (including from prior experience) of current support topics to generate improvement opportunities for training, user guides, business process, automation and systems. Work with multi-disciplinary teams to understand current More ❯
to the end user base within a submarine programme to provide effective, value-add best practice guidance and recommendations as well as identifying potential improvement enablement opportunities and robust knowledge management. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a … consultation on the usage and optimization of Siemens NX software in marine engineering and shipbuilding context across the project and design engineer user base. Provide "at elbow" support and knowledgetransfer to users, advocating best practice for a digital solution, both on site in Barrow-in-Furness, and remotely (requirement for 2-3 days onsite within the first … they are managed by the appropriate team(s) as needed- Training, Process, Data, IM&T etc. Be the "voice of the user" on the programme and leverage insight and knowledge (including from prior experience) of current support topics to generate improvement opportunities for training, user guides, business process, automation and systems. Work with multi-disciplinary teams to understand current More ❯
security by enforcing best practices and responding to vulnerability alerts. In addition, the Engineer will write and maintain documentation of support processes, incident resolutions, and known issues for efficient knowledgetransfer across the team. You will also be expected to provide on call support on a rostered basis. You can bring your whole self to work. At Capgemini … system issues with strong problem-solving skills Strong customer service skills and the ability to communicate technical information clearly to non-technical users Familiarity with Ansible, Dock and Marantis. Knowledge of scripting languages (e.g., Bash, Python) to automate tasks and streamline support processes Preferred Certifications: Linux Professional Institute Certification (LPIC), Red Hat Certified System Administrator (RHCSA), or CompTIA Linux+ … world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow More ❯
KPIs and reporting requirements. Collaborate with business stakeholders to gather requirements, define metrics, and deliver meaningful insights. Ensure data quality, governance, and security within all reporting layers. Assist in knowledgetransfer and documentation for internal teams. Required Skills Proven experience with Microsoft Dynamics 365 Finance & Operations (F&O), especially around reporting/data entities. Strong expertise in Power More ❯
Blackpool, England, United Kingdom Hybrid / WFH Options
DataCareers
existing processes, identify gaps, and ensure alignment with new ways of working. Contribute to internal communications and support business engagement during key releases and change events. Support training and knowledgetransfer to ensure successful adoption of new systems and processes. Apply structured change methodologies such as Prosci (ADKAR) and work within the MSP framework for programme management. Essential More ❯
ensuring alignment with business objectives. Provide day-to-day support and troubleshooting for SAP-related issues, escalating where appropriate. Develop system documentation, training materials, and user guides to support knowledgetransfer and end-user adoption. Work as part of a cross-functional team to ensure seamless integration with existing systems and processes. Contribute to continuous improvement efforts by More ❯
AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud - Conduct one-to-few and one-to-many training sessions to transferknowledge to customers considering or already using AWS - Capture and share best-practice knowledge amongst the AWS solutions architect community - Author or otherwise contribute to AWS customer More ❯
to work on-site in our Manchester offices, Monday to Friday, full time. Relevant certifications/qualifications and/or significant commercial experience within the cybersecurity discipline In-depth knowledge and technical proficiency in operational delivery within complex, dispersed on and off-prem infrastructure, including cloud and embedded systems Interest and ability to impart knowledge, support and mentor … the whole business in the cybersecurity space, including knowledgetransfer, best practice and ongoing training and support Pragmatic and personable, with great communication skills and ability to build rapport quickly. What's in it for you? Besides the opportunity to work for a global company that is customer and people focused, we offer: A focus on learning and More ❯
Design and implement a DR governance model, including a RACI matrix and process ownership. Run tabletop and practical DR test exercises to validate plans and readiness. Deliver training and knowledgetransfer to internal teams for BAU ownership. Provide a clear and actionable roadmap for ongoing DR maturity. Ensure the Disaster Recovery strategy and all associated plans are secure … security standards (e.g. ISO 27001, NIST, CIS). Collaborate with the Information Security and Compliance teams to ensure DR aligns with the broader cybersecurity strategy and meets regulatory expectations. Knowledge, Skills and Experience Proven experience leading Disaster Recovery strategy, documentation, and implementation within enterprise-scale organisations. Hands-on expertise in building DR runbooks, governance frameworks, and recovery plans. Strong … communication skills - able to produce professional, handover-ready assets. Comfortable working independently in a delivery-focused, time-bound contractor role. Experience in the gambling sector or other regulated industries. Knowledge of relevant compliance frameworks (e.g. ISO 27001, PCI-DSS, Gambling Commission). Familiarity with business continuity frameworks and their relationship to DR. Exposure to tools like Cohesity, Veeam, Zerto More ❯
event streaming, and queueing technologies in a cloud-based environment The ability to tell a technical story/concepts to non-technical audiences in a way that is digestible Knowledge and practice of code quality techniques like continuous integration, unit testing, and peer reviews Passionate about keeping up to date with the latest technology trends and tools Someone who … wants to knowledgetransfer between individuals and teams. You’ll be a strong coach and mentor who enjoys sharing your experiences The Interview Process (subject to change): You’ll start with an introductory call with one of our Recruitment Partners. This is a ‘get to know you session’ and for you to explore the position in more detail. More ❯
ensuring security configurations meet compliance standards. Collaboration : Partner with IT, functional leads, and external partners to ensure seamless integration and environment stability. Documentation & Training : Create clear documentation and provide knowledgetransfer to internal teams. What I'm Looking For: Proven experience in D365 F&O security and environment management . Strong understanding of role-based security models and More ❯
Knowsley, Merseyside, United Kingdom Hybrid / WFH Options
CoreHaus
This is an exciting opportunity for an ambitious graduate with the ability and confidence to manage a KnowledgeTransfer Partnership (KTP) project with Fusion21 Ltd. The University of Manchester and Fusion21 Ltd are looking to recruit an individual with evidence of a strong grounding in Machine Learning and AI who will work alongside an MLOps Software Engineer (KTP … PhD or a very strong Masters degree with relevant work/project experience in Machine Learning, AI, Data Science, Applied Statistics, Computer Science. This post is funded through a KnowledgeTransfer Partnership (KTP) award, a UK Government scheme intended to promote sustained and mutually beneficial relationships between universities and industry. Based at Fusion21 Ltd, Unit 2 Puma Court More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Hays
elements, organisational structure, and general housekeeping. Troubleshooting and resolving system issues, including inheritance structure fixes. Introducing automation to streamline HR processes. Supporting transformation and optimisation initiatives Providing upskilling and knowledgetransfer to internal teams Working hands-on with system configuration and background builds. What You'll Need to Succeed Proven experience as a Systems Analyst, Systems Administrator, or … iTrent Specialist Strong technical knowledge of iTrent configuration and HR systems Ability to work independently and manage competing priorities Experience in system transformation, optimisation, or implementation. Comfortable working in a hybrid model. What You'll Get in Return A competitive salary of £45,000 per annum (pro rata). Flexible hybrid working (2-3 days in office). Opportunity More ❯