19 of 19 Line Management Jobs in Birmingham

job Job summary Within the Digital, Data & Technology area of the NCA, our constantly evolving and expanding capabilities means we need people with extensive experience and knowledge of service management and in particular service design and transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality of the … internal and/or external) functions. Will adhere to and respect Service Design & Transition processes, as well as any processes outside of the Service Design & Transition practice (e.g. project management office, enterprise design assurance - technology, change enablement). Collaborating with stakeholders to translate customer requirements, business requirements and contractual obligations into end-to-end service design. Collaborating with internal … awareness and have accepted the Service Design (or have approved caveats which can be delivered during transition) enabling projects to progress the delivery stage of the lifecycle. Broad stakeholder management activities, ensuring visibility, transparency and communications are open across teams and stakeholders. Provide regular Service Design & Transition updates of progress, challenges, risks, and planned tasks to key stakeholders. Senior More ❯

resolution of complex technical issues. Assess the current infrastructure and look for opportunities to insource support when available. Lead, Develop and support a team of Senior Infrastructure engineers. Great line management is important to them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line More ❯

support Enhanced pension scheme Clear progression path with regular performance reviews Salary reviews each year DOE Medical insurance/Life Assurance Income protection The role: Day to day project management in the delivery of concept studies and strategies with hands on design, leading to planning applications or construction drawing issue Taking financial responsibility for your projects and being responsible … your projects are delivered to budget, programme and technical standards Working on varied multi-disciplinary projects and client accounts, liaising with clients at a local and national level Direct line management, including mentoring and managing early career professionals ensuring technical excellence is in everything we deliver Assisting in the preparation of fee proposals, and involvement in business development More ❯

practices, and work closely with teams across customer, operations, and data science to get things done. Key responsibilities include: Lead and evolve data governance processes and frameworks Support privacy management and internal assessment reviews Perform gap analysis and implement actionable improvements Build relationships with cross-functional stakeholders and project teams YOUR SKILLS AND EXPERIENCE: A successful Data Governance Manager … bring: Experience within financial services or a heavily regulated industry Strong understanding of governance, data privacy, and risk frameworks Confident communicator with the ability to build stakeholder trust Previous line management or mentoring experience Bonus points for: SQL or technical literacy to support data discussions Experience with enterprise data governance/privacy tools Excel, PowerPoint, and data visualisation More ❯

to a team where service quality is central to performance. Managing Risk Be aware of operational and regulatory risks that may impact your work. Report any risks to your line manager that could affect the business. Managing Health & Safety Conduct risk assessments and prepare method statements, compiling reports in accordance with H&S requirements. Liaise with the Head of More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to More ❯

infrastructure services. Ability to challenge technical experts in a reasoned and logical manner to explore all possible solutions. To adhere to all company policies and processes as communicated by line management in accordance with corporate ISO accreditation levels. Provide a courteous service and professional approach to both internal and external customers and to the delivery of allocated tasks More ❯

where necessary training will be given. Each employee is expected to not only adhere to established EH&S policies and procedures, but also to bring to the attention of line management, conditions that may warrant improved EH&S practices. Working safely, and following sound environmental practices, is a condition of employment. If you feel you have the necessary More ❯

and repair generators and associated equipment. Carry out electrical and mechanical fault-finding. Identify and report machine damage accurately. Maintain comprehensive service and maintenance records. Communicate effectively with your Line Manager and customers to ensure work is completed to the highest standard. Work independently to troubleshoot and resolve technical issues on customer sites and in the workshop. Complete all More ❯

Do Manage Your Service Area: Take ownership of service calls within your allocated area and ensure a high standard of service delivery at all times. Communicate Effectively: Keep your Line Manager or Supervisor informed about outstanding issues and engage proactively to minimize revisit calls. Promote the companies Values: Showcasing our commitment to professionalism, customer care, and best practices in More ❯

re looking for: A curious and motivated individual who's eager to learn and grow Someone who takes initiative, is proactive, and embraces feedback Well-organised with good time management and a reliable work ethic A clear and confident communicator who enjoys working with others A genuine interest in technology and a passion for solving problems Requirements to be … so there will be the requirement to travel to client sites. This travel will be reimbursed through our expenses policy. Hybrid working - this is to be agreed with the line manager and will vary depending on the business needs. Equal Opportunities Statement We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official Exams You will then go on to sit the CompTIA Security+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

experience Location: London, Leeds, or Birmingham offices WFH policy: Employees are required to attend the office 2 days/week Flexible working : Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight. Reports to: Head of Analytics Deadline Note: We reserve the right to close the advert before the advertised deadline if there are … similar product, digital delivery, or operational leadership role Proficiency in the use of Microsoft Office, Visio, Camunda, Confluence, Figma, Jira and collaboration tools such as Miro. Agile or project management certifications (PO. Scrum Master, SAFe, etc.) are desirable. Strong understanding of agile methodologies and experience managing backlogs and sprints using tools such as Visio, Camunda, Confluence, Figma, Jira and … collaboration tools such as Miro. Strong stakeholder management and collaboration skills, with the ability to communicate complex ideas clearly and build consensus across varying audiences. Ability to shape and deliver digital solutions from inception through to implementation, balancing value, scope, and delivery timelines. Confidence in leading discovery with business teams; gathering requirements and translating them into transparent and actionable More ❯

undergone. Be responsible for the delivery of the project meeting the minimum expected outcomes & benefits Work as part of the overall Operations team which will include Ops planning, Account Management onsite delivery and the Venue (but not restricted to) stakeholders that can influence the overall project Oversee and manage the dedicated onsite labour of the project Production of a … equip you with the tools required for you to progress in your career with us. With plenty of internal opportunities to move within the business and the backing of line managers, progression is key to the business growing. Equal Opportunities In compliance with our commitment to diversity and inclusivity, we actively encourage applications from all qualified individuals regardless of More ❯

a hybrid working arrangement that will require minimum 3 days travel into your local campus with some associated teaching duties (up to 8 hours). This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts. About Arden University … experiences and excellent student outcomes. This is a pivotal role that blends academic leadership with operational oversight. You will be responsible for associated operational administration, curriculum development and quality management and enhancement (including future accreditation by relevant professional institutions where appropriate). You will also line manage a number of lecturers for the programme/modules. About You More ❯

manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business needs and client expectations. To ensure … writing Excellent customer service skills Ability to demonstrate commitment and flexibility at all times Multi-tasking skills and ability to work on a variety of items simultaneously Good Time Management skills To be professional and presentable in uniform at all times We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. More ❯

of remedial works packages. Provide high levels of customer services. Understanding of site plans to allow installation works to take place based on site survey documentation. Complete documentation in line with company standards. Work within strict H&S guidelines. Advise customers on the latest products and services to improve efficiency Qualifications Certifications/Qualifications Valid CSCS/ECS Card … Ensure all works are recorded using business systems and each job is signed off by the client. Ensure site Health and Safety compliance and escalate any immediate issues to line management. Provide high levels of customer service and ensure the company is always represented professionally. Company Values At North we embrace the following values: Know Your Craft: We strive More ❯

re-work and checking the new settings reliably produce Grade A product. Carry out quality assurance checks and report any imperfections reporting any incidents of non-conformance to your Line Manager. Maintain equipment, materials, and post-processing practices. Any other reasonable task that falls within your job remit, as instructed by your line manager. Essential Personal Specification, Experience … literacy and numeracy. CAD Design. CNC Machining. Desirable Personal Specification, Experience and Education: Qualifications & Training: BTEC certificates and diplomas in engineering (levels 2 and 3). Behaviours: Strong Time Management Skills Problem-Solving Approach. Ability to process alphanumeric data, spot errors and anomalies. Excellent attention to detail and adherence to quality standards and specification. More ❯