5 of 5 Line Management Jobs in Dorset

delivery of support services, ensuring KPI and SLA targets are achieved while managing escalations, reporting, and service improvements. The role also includes line management responsibilities, supporting and developing a team of Support Desk Engineers. DUTIES & RESPONSIBILITIES: Overseeing incidents, requests, and problem management processes. Analysing service data … identify trends and improvement opportunities. Providing line management support to the Service Desk team. Managing major incidents and customer escalations. Taking ownership of Priority 1 and 2 tickets through to resolution. REQUIRED SKILLS: Previous experience in an MSP is highly desirable Good understanding of ITIL v3/ ...

practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then ...

Line Support Engineer | Poole | £31,000 DOE As a 2nd Line Support Engineer within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team … diverse technical disciplines. As a 2nd Line Support Engineer, you’ll benefit from: Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Pension Scheme: Established company pension scheme. Health & Wellness Program: Access to health & wellness and employee rewards platforms. Personal Development ...

make a difference and has a passion for training and quality. Over the last 2 years we have developed our curriculums extensively in line with the Ofsted EIF, have implemented a fully digital enrolment process and we continue to implement changes to complement our wide range of on-line … many more benefits The Role As an Internal Quality Assurer, you will be responsible for maintaining the quality assurance of our qualifications in line with awarding organisation requirements and t2 group quality assurance operating procedures. You will take a pro-active approach to supporting Personal Development Managers (Assessors ...

maintenance tasks Ensure the completion of scheduled customer order requirements when acting as supervising, certifying engineer for a given input Responsible for the management of and performance/quality of performed works in compliance with applicable company process and procedures Ensure correct compliance with applicable regulatory requirements Maintain … Assurance * Income Protection * Travel Insurance * Private Healthcare (after successful passing of probation) * Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) If you would like further details please call Michelle or email your CV Investment in Training, Qualifications and Professional Development ...