Head of Client Services
Lancaster, Lancashire, United Kingdom
Cumbria Chamber MD
Services is responsible for overseeing the delivery of high-quality, client-centred therapeutic services to individuals affected by cancer, life shortening illnesses and bereavement. This role ensures the effective management of both sessional therapists and PAYE staff, fostering a collaborative approach that upholds CancerCare's commitment to compassionate and flexible support. This role is supported by the Therapy Coordination … group, and online therapeutic sessions for adults, children, and young people. • In conjunction with Head of Finance & HR be responsible for the safe recruitment and induction of sessional therapists. • Line manage the Therapy Coordination Team and Assessors, currently six direct reports. • Encourage relevant training and development opportunities for staff to support continuous professional growth. • Cultivate and maintain effective relationships … agencies as necessary. • Working with the Quality & Information Manager to ensure organisational quality assurance and clinical governance is met. • Act as the Caldicott Guardian, be responsible for overseeing the management and protection of client information. • Ensure our therapists comply with their professional standards, including those set by the British Association for Counselling and Psychotherapy (BACP) and the Federation of More ❯
Employment Type: Permanent
Salary: GBP Annual
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