6 of 6 Line Management Jobs in Liverpool

Service Desk Manager - ITIL - Liverpool Service Desk Manager with proficient experience in leading a team of IT service desk analysts, ITIL/another service management framework and improving the Service Desk function is required by a leading firm in central Liverpool. They are looking for a proven Service Desk Manager who has experience in pushing through change, by identifying … from home. Essential Skills Required: Experience in managing a Service desk/IT helpdesk team Working with external customers within service delivery/service desk Proven experience in change management in a Service Desk/Service Delivery, and a track record of improving the Service Desk function ITIL experience or another service management framework is a must A … good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across a Service Desk Ideally More ❯

maintaining a high level of self-sufficiency to guarantee developer uptime and project delivery. Responsibilities: Full ownership of Wushu's IT operations, including infrastructure, network architecture, hardware, and security. Line management of IT Technicians, including recruitment, training, goal setting, performance reviews, and career development. Develop and implement IT strategy, ensuring alignment with Wushu's business goals and Keywords … standards. Design and maintain asset tracking systems for hardware lifecycle management, allocation, and procurement. Own and enforce IT ticket triage, prioritisation, SLAs, and ensure timely resolution of support issues. Act as the primary escalation point for Tier 2/3 technical issues, mentoring the IT team to upskill their capabilities. Manage studio network infrastructure, including VLAN configurations, VPNs, site … to-site routing, and client-specific network requirements. Ensure robust endpoint management (Windows patching, AD/LDAP administration, automation via PowerShell or equivalent). Maintain high security standards, including implementing policies and processes for endpoint protection, network security, and compliance. Collaborate with Keywords IT on infrastructure transitions, process alignment, and ServiceNow integration. Manage local vendor relationships for day-to More ❯

act as a key strategic partner to business leaders, vendors, and service providers, ensuring delivery of innovative technology solutions and operational excellence. While this role does not include direct line management, it will require leading cross-functional teams, contractors, and vendors to drive business-critical initiatives. Key Responsibilities IT & Technology Projects Analyse, document, and optimise business processes to … Collaboration Lead cross-functional project teams and vendors to deliver against defined milestones. Build and sustain strong relationships with internal business leaders, end-users, and external partners. Champion change management, ensuring smooth transitions and adoption of new systems and processes. Foster a culture of innovation, collaboration, and operational excellence. About You Were looking for a seasoned leader with the … and experience: Education: MA or PhD in Life Sciences, IT, or Engineering. Experience: 10+ years in biotech or pharmaceutical industry, with strong exposure to technical development, R&D project management, and IT implementation. 5+ years IT leadership experience across multiple technical and business domains. Proven track record in process development, validation, and technology transfer. Strong understanding of system validation More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official Exams You will then go on to sit the CompTIA Security+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯

sector, this role will ensure the company has the right people in the right roles to deliver on its growth and innovation strategy. With experience of recruitment and talent management, the Talent Acquisition Lead will balance hands-on delivery with providing strategic input into workforce planning, employer branding, and recruitment best practices. The role also plays a key part … and shortlist candidates using a variety of channels (job boards, social media, talent pools, referrals, agencies). Ensure an efficient, engaging, and inclusive candidate experience. Build strong relationships with line managers, HR colleagues, and senior leaders to understand workforce needs. Provide advice and guidance on recruitment best practices and market insights. Act as a trusted advisor on selection methods … interview techniques, and assessment tools. Support the development of the employer brand in line with company culture and values. Represent the company at career fairs, networking events, and through online platforms. Leverage social media and digital channels to strengthen talent pipelines. Ensure recruitment practices comply with company policies and relevant employment legislation. Maintain accurate records of recruitment activity and More ❯