Applications across our group of businesses, supporting system integrations, managing support tickets, and collaborating with internal teams and external suppliers. While prior experience with our applications is beneficial (e.g., Microsoft 365/SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong problem-solvers with a genuine interest in application support who are eager to learn. Comprehensive … to support internal systems and users, with only occasional travel to other sites as needed. Key Responsibilities Support Ticket Management Triage incoming tickets across internal applications (e.g., Microsoft Business Central, Slim4, Warehouse Management Systems, Trade Websites, Product Database, Zendesk). Prioritize incidents based on business impact and user urgency; escalate when required. Highlight and progress Controlled Change … support documentation, standards, and end-user guides. Curate and publish resources to the internal knowledge base to enable self-service. Knowledge, Experience and Skills required Required High proficiency with MicrosoftOffice applications (Excel, Word, Outlook, Teams). Understanding of system integrations (data flows, import/export, interfaces, error logs). Strong customer support and communication skills with More ❯
testing Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to resolve issues efficiently Maintain documentation, guides, and internal knowledge resources Candidate Profile: Strong MicrosoftOffice skills (Excel, Word, Outlook, Teams) Understanding of system integrations and data flows Excellent problem-solving and troubleshooting skills Strong communication and customer support mindset Ability to … prioritise effectively in a ticket-driven environment Desirable: ERP support experience (Business Central/NAV) Experience with Microsoft 365/SharePoint, FileMaker Familiarity with support systems (HaloITSM, Zendesk) This is an on-site role in Poole , with occasional travel to other sites as required. Comprehensive onboarding and ongoing training will be provided. Bond Williams Professional Recruitment are an equal More ❯
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
the forefront of cloud technology and digital transformation? Codestone is offering an exciting opportunity for an IT Support Apprentice to join their award-winning Managed Services team. As a Microsoft Gold Partner and SAP Gold Partner , Codestone empowers organisations with innovative cloud solutions, ERP systems, and managed IT services. Youll be part of a business that thrives on collaboration … support to users via phone, email, chat, and self-service portals. Troubleshooting and resolving hardware, software, and network issues within your skill level, escalating where necessary. Supporting users with MicrosoftOffice applications, Windows operating systems, and mobile devices (iOS & Android). Assisting with Active Directory tasks such as password resets and account management. Maintaining high-quality customer More ❯
Employment Type: Advanced apprenticeships, Work From Home
Planning, Daily Stand-ups, Retrospectives and Backlog Refinement What do you need to thrive? Proven experience in technical analysis, delivering requirements, scope analysis and other technical artifacts Strong MSOffice skills, notably Excel and Powerpoint presentations Strong understanding of SAFe Agile Framework and scrum techniques Good understanding of software development lifecycles and enterprise architecture. Excellent stakeholder management and More ❯
and talking through any problems with them and their managers Strong organisational and communication skills, able to handle several tasks at once and plan your time well Confident using MicrosoftOffice tools, especially Excel, to manage and review data both through standard processes and when needed Able to keep sensitive business information private Great verbal and written More ❯
Bournemouth, Dorset, England, United Kingdom Hybrid / WFH Options
NET Recruit
and tools Possession of experience with BEST products Strong IT skills across the board, understanding both hardware and software products, as well as an understanding of Cradle and also MicrosoftOffice tools Exposure to the complete Software Development Lifecycle Exceptional communication abilities in both written and verbal form and also team management skills Your Opportunity Due to More ❯
environment A good understanding of the SQL language with an ability to write SQL statements with clear and easily readable code Knowledge of AI, uses and prompts Competent in MicrosoftOffice applications Benefits you will receive: You will receive excellent benefits and a competitive salary: 27.5 days annual leave plus bank holidays, increasing to 30.5 after More ❯
Lytchett Minster, Dorset, United Kingdom Hybrid / WFH Options
Rubicon Recruitment
to resolve technical queries As an Electronic Systems Engineer, your experience will include: Proven expertise in schematic capture, PCB layout, and circuit simulation Strong technical authoring skills using MSOffice Experience in new product development environments Familiarity with safety engineering principles and configuration control Bachelors degree in Electronic Systems Design, Mechatronics, or similar If you're ready to More ❯
Bournemouth, Dorset, England, United Kingdom Hybrid / WFH Options
Hatched Recruitment UK
Technical Finance Support Agent Location: Hybrid - must be able to travel to our Poole office at least twice a week Employment Type: Full-time Salary: Competitive + Equity + Benefits Awards: The Times Top Place to Work - 3 Years Running We're looking for a Customer Support Specialist with a strong finance or accounting background to join our … experience using accounting software Excellent written and verbal communication skills Ability to manage multiple queries and work independently Problem-solving mindset with strong attention to detail Comfortable with MSOffice (especially Excel) and ticketing/CRM tools If you enjoy helping people, understand the world of accounting, and want to be part of an award-winning tech company More ❯