1st/2nd line support engineer
South East London, London, England, United Kingdom
Oscar Technology
printers, and network issues. Manage and resolve support tickets in a timely and professional manner. Set up and configure new user accounts, hardware, and software. Troubleshoot issues with Windows OS, Microsoft 365, and standard business applications. Assist with on-site hardware installation and maintenance. Liaise with 3rd party vendors where needed for issue resolution. Maintain IT documentation and asset … independently. Willingness to travel locally to support satellite offices (if required). Desirable (Not Essential): ITIL Foundation qualification Experience with ticketing systems (e.g., Zendesk, Freshservice, or ServiceNow) Exposure to macOS or Linux environments Driving licence (if travel is required) What We Offer: Competitive salary of £25,000-£28,000 DOE 25 days holiday + bank holidays Pension scheme Ongoing More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
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