macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where … where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe … Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOSmore »
West End, London, Piccadilly Circus, United Kingdom
Eligo Recruitment Ltd
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd … line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work … Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in MacOS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity more »
candidate will possess 3+ years of experience providing IT support in an MSP or school environment and have experience in the following technologies Windows, MacOS environments, DHCP, DNS, Google Workspace for Education, Azure, and Microsoft 365. Also, strong knowledge of VMware ESXi, Hyper-V, Group Policy management … what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, MacOS environments, mobile devices, Google Workspace for Education, Office 365, and Azure Strong knowledge of VMWare ESXi, Hyper V, Group Policy, and SCCM more »
candidate will possess 3+ years of experience providing IT support in an MSP or school environment and have experience in the following technologies Windows, MacOS environments, DHCP, DNS, Google Workspace for Education, Azure, and Microsoft 365. Also, strong knowledge of VMware ESXi, Hyper-V, Group Policy management … what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, MacOS environments, mobile devices, Google Workspace for Education, Office 365, and Azure Strong knowledge of VMWare ESXi, Hyper V, Group Policy, and SCCM more »
candidate must have a vehicle. Technical Skill Requirements: Operational knowledge of ICT hardware & software & the integration of the two Operational knowledge of Windows and MacOS environments (Windows 10 & 11/Mac OSX/iOS) & Windows Server/2016/2019/2022/Azure, Active Directory … knowledge of VMWare ESXi and Hyper V Strong knowledge of Group Policy management Strong knowledge of User profiles, Roaming & Mandatory Technical knowledge of AppleMac hardware & software (including Mac OSX/iPod/iPhone) - desired Working knowledge of common user applications: including Microsoft Office applications (2019 and more »
Greater London, England, United Kingdom Hybrid / WFH Options
beaumont
Office 365/O365, SharePoint, backups, AV software and network troubleshooting. Basic O365 administration experience Confident troubleshooting basic issues with Windows 10/11 OS and MacOS Entry-level understanding of cyber security products and threats. Ability to think outside the box, provide solutions and work more »
schools. Strong troubleshooting and communication skills are desirable. You will have some of the following skills (The rest can be taught): Office 365 Windows OS/MacOS’s Networking configurations/setups Active Directory Hardware Support Software Support Windows Server (Desirable) Excellent troubleshooting skills Personal qualities more »
Experience with Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer · Strong understanding of Windows Server Operating Systems · Strong understanding of Windows and MacOS · Good experience with laptop/desktop hardware troubleshooting · Practical knowledge of DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS · File and folder security management more »
act as a technical escalation to the Service Desk Perform front-end administration, configuration, support, and maintenance of the systems and platforms including: Windows & MacOS X Operating Systems Office 365, Exchange Online & SharePoint Online Active Directory/Azure Central Management Platforms (SCCM, InTune & JAMF) Unified Communications Platform … Server & SQL Server Apple, Android & Microsoft Mobile Devices Remote Desktop Services Audio-Visual and meeting room equipment Perform end user device administration (Windows and MacOS), configuration, security, and maintenance. Creation and provisioning of applications packages, OS images, configuration baselines, software updates and reporting. Assess new project requirements from more »
will report into the Head of IT and will work from the central London offices in Vauxhall and Soho. Role Responsibilities: Support for both macOS, Windows, and Linux devices Setting up and maintaining automated laptop build procedures Working knowledge of LAN and WAN networking Microsoft Windows-based networks, remote more »
role. Strong understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve technical issues proficiently. Experience with Windows and MacOS environments, Microsoft Office applications, and Active Directory. Knowledge of network security practices and anti-virus programs. Excellent problem-solving and communication skills. A customer more »
migrations, and deployments. Requirements: Previous experience in a 2nd Line IT support role, preferably in a fast-paced environment. Strong knowledge of Windows and macOS operating systems, as well as Microsoft Office suite. Proficiency in troubleshooting hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and network more »
Employment Type: Permanent
Salary: £32000 - £36000/annum 35 Holidays & Social Culture
City of London, London, United Kingdom Hybrid / WFH Options
Aon
certification(s) such as SANS certifications (GCFA, GCIH etc), CREST certifications (CPIA, CRIA etc.), or equivalent. Deep experience with most common operating systems (Windows, macOS, Linux, iOS, Android) and their file systems (ext3/4, HFS+, APFS, NTFS, exFAT, etc.). Proficiency with industry-standard DFIR toolsets, such as more »
Active Directory and iOS Deployment technologies such as InTune. Mobile phone support iphones/ipads VIP support experience Meeting room hardware Desirable: MACOS Experience Working within a Managed Service Prover (MSP) Benefits: 25 days annual leave (plus Bank Holidays) purchase and sale of annual leave scheme Healthcare more »
meetings Manage the onsite network infrastructure Qualifications Minimum 2 years of helpdesk experience Experience using Microsoft Windows 10 -11 desktop operating systems Experience using MacOS desktop operating systems Can demonstrate excellent problem-solving skills You seek and implement solutions to streamline and automate processes. You demonstrate empathy and adapt more »
of and experience with intrusion detection/prevention systems and SIEM software Advanced knowledge and understanding of network protocols and devices. Advanced experience with MacOS, Windows, and Unix systems. Ability to analyse event logs and recognise signs of cyber intrusions/attacks Ability to handle high-pressure more »
on technical support across networking and infrastructure Strong customer service skills IT infrastructure, including hardware, software, and networking Troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications ITIL framework and IT service management principles Problem-solving skills and ability to diagnose and resolve complex technical issues Ability more »
/VFX environment with some knowledge around media storage and workflow solutions. Successful candidates will be able to bring experience or knowledge in: Windows, MacOS and Linux operating systems Virtualisation: VMWare, Hyper-V Familiarity with cloud (AWS and Azure) based deployments Knowledge of networking principles with the ability to more »
/IPS), and network monitoring tools Ability to configure and manage network security devices Proficiency in securing various operating systems, including Windows, Linux, and macOS Knowledge of large scale security technology deployments SIEM/SOAR/EDR/NDR Strong understanding of leading of technical teams Proficient in investigation more »
Ruby, Ansible, etc. Understanding of KPIs, metrics and SLOs. Experience automating manual tasks. Knowledge of version control tools such as Git. Familiarity with iOS, macOS, WatchOS and iPadOS. An exceptionally high level of attention to detail. Self-motivated, proactive, and able to work independently and as part of a more »
South East London, London, United Kingdom Hybrid / WFH Options
Reed Technology
audio-visual support. Familiarity with AV equipment - Black Magic Design, ATEM switchers and Personus Digital mixers would advantageous but not essential. Proficiency in both MacOS and Windows environments. Experience with Zoom, Microsoft Teams, and SharePoint. Basic knowledge of video and audio editing software, such as Premiere Pro more »
IT and web development skills • An intuitive understanding of troubleshooting methodologies within IT and related fields • Deep proficiency in the usage and troubleshooting of MacOS and Windows devices • Experienced background in the usage or administration of O365 or M365 cloud-based productivity suites • Proficient in resolving typical issues with more »
Ruby, Ansible, etc. · Understanding of KPIs, metrics and SLOs. · Experience automating manual tasks. · Knowledge of version control tools such as Git. · Familiarity with iOS, macOS, WatchOS and iPadOS. · An exceptionally high level of attention to detail. · Ability to work independently and as part of a team, self-motivated, proactive more »
local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to work under pressure. Proven experience in an IT more »
communication skills both written, orally and aurally 5 years’ experience with SCCM (System Center Configuration Manager) Excellent (SME) Windows 10, W11, O365, Adobe products, Mac OSX Image deployments Strong mobile device support and deployment including iOS and Android Develop new processes to apply security updates to Windows, macOS … iOS devices - deployed via SCCM, Microsoft Intune and JAMF Pro Setup and configuration of SQL server patching - configured in SCCM. Security Hardening on Windows, macOS and iOS devices to comply with Cyber Essentials Plus accreditation Carrying out remediation on Applications/OS, which have been identified by Microsoft more »