2nd Line Support Engineer
- Hiring Organisation
- First Base
- Location
- Stroud, Gloucestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000/annum
business. Key Responsibilities of a 2nd Line Support Engineer: Provide 2nd line technical support for hardware, software and end users Support Windows and MacOS devices across the business Provide support for iOS devices and mobile technologies Administer and support Microsoft 365 and Microsoft Entra ID (Azure AD) Support file … Support Engineer: Previous experience within a 2nd Line Support, IT Support or Service Desk role Strong knowledge of Microsoft 365 Experience supporting Windows and MacOS environments Knowledge of Microsoft Entra ID (Azure AD) Experience using IT service desk or ticketing systems Excellent troubleshooting and problem-solving skills Strong communication ...