Record and track incidents, resolutions, and feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in IT support roles. Strong technical knowledge across Windows, MacOS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent More ❯
Record and track incidents, resolutions, and feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in IT support roles. Strong technical knowledge across Windows, MacOS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent More ❯
cloud service providers Proficient with Jira and Confluence or similar Product Management software Proficient in MS Office applications, such as Word, Excel, PowerPoint, Miro etc. Familiar with MS Windows, MacOS, Linux, and mobile OS (Android, iOS) Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems Up More ❯
cloud service providers Proficient with Jira and Confluence or similar Product Management software Proficient in MS Office applications, such as Word, Excel, PowerPoint, Miro etc. Familiar with MS Windows, MacOS, Linux, and mobile OS (Android, iOS) Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems Up More ❯
