Microsoft Server systems including Active Directory, Exchange, SQL Server and possess a thorough understanding of TCP/IP and networking technologies such as DNS and DHCP. Experience of both MacOS and Linux is also something you possess and you are able come up with innovative ideas and intelligent solutions to complex problems. THE ROLE This is a More ❯
Directory, Group Policy Microsoft 365, Azure AD, Intune Virtualisation: Hyper-V (and some VMware) Networking: LAN, WAN, VPN, VLANs, managed Wi-Fi, Firewalls, Switches, Routers Chromebooks and Apple devices (macOS, iPads) PowerShell scripting and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) You’ll Thrive Here If: You’re already working in a 2nd Line More ❯
degree in Computer Science, IT, or related field (or equivalent experience), with 2-3 years prior experience in 1st Line Support or similar roles. Strong knowledge of Windows and macOS operating systems, along with familiarity with Microsoft Office 365 and other common software applications. Basic understanding of networking principles, including TCP/IP, DNS, and DHCP. Excellent analytical, troubleshooting … our team. In this role, you will be the first point of contact for technical support, addressing hardware and software issues, troubleshooting, and resolving user problems on Windows and macOS systems. You will also assist with basic networking and software applications, ensuring quick and efficient resolution within Service Level Agreements (SLAs). Additionally, you will be responsible for managing More ❯
communicate with and manage various stakeholders effectively. Previous experience within a 2nd line IT service desk or a similar technical role. Ability to troubleshoot and support technologies such as MACOS, Cisco, Microsoft Azure, and Microsoft Powershell. Understanding of the ITIL Framework. Holding certifications such as Microsoft MSCA or equivalent, ITIL Foundation V3/V4, and Comptia A+ More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Proven problem-solving skills within medium to large enterprise environments. Understanding of Agile methodologies and best practices. Familiarity with tools such as JIRA, Confluence, Splunk, Fiddler, Wireshark, and ServiceNow. OS skills on Windows, MacOS, iOS, Linux are advantageous. Education/Certification: Bachelor's degree or equivalent in a relevant field. Preferred: Agile or ITIL certifications. Preferred: Relevant network More ❯
Bradford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
a medium to large enterprise environment. - A solid understanding of Agile concepts and best practices. - Tools knowledge of advantage: JIRA, Confluence, Splunk, Fiddler, Wireshark and Service Now. - Windows/MacOS/iOS/Linux OS skills are an advantage. Education/Certification: Educated to bachelor’s degree level or above (or overseas equivalent) Agile or ITIL certification preferred. More ❯
a dynamic, forward-thinking organisation that values innovation, continuous improvement, and people-first service delivery. What You'll Be Doing Provide end-user support across Windows 10/11, MacOS, iOS & Android devices Manage user accounts and permissions via Active Directory, Exchange & Microsoft 365 Troubleshoot hardware/software issues and resolve connectivity problems Prepare and rebuild laptops, install job More ❯
end-users on ongoing support activities. Requirements • 2 – 3 years of proven experience as a Desktop Engineer or in a similar technical support role. • Proven experience in supporting Windows, macOS, and Linux operating systems. • Strong knowledge of desktop hardware, software applications, and peripherals. • Familiarity with desktop management tools, e.g., SCCM/MDT and MDM (Airwatch, Intune, Jamf). • Knowledge More ❯
systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MACOS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of 5 years of experience in … executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively with high-level executives, and other IT teams. Problem-Solving More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MACOS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of 5 years of experience in … executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively with high-level executives, and other IT teams. Problem-Solving More ❯
systems, applications, or customer service requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MACOS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of 5 years of experience in … executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively with high-level executives, and other IT teams. Problem-Solving More ❯
digital user experience. 2. Architecture & Solution Design Architect end-user computing solutions with a focus on performance, scalability, security, and cost-efficiency. Design and maintain EUC platforms including Windows, macOS, VDI, and mobile endpoints. Ensure alignment with enterprise architecture and cloud strategies. 3. Technology Implementation Oversee deployment and lifecycle management of EUC technologies including: Microsoft 365, Windows 10/… emerging technologies to enhance user experience and productivity. Drive continuous improvement through analytics, user feedback, and service optimization. Skills & Experience Required: Deep knowledge of EUC technologies including: Windows/macOS, Microsoft 365, Azure AD Citrix/VMware Horizon, VDI Intune, SCCM, Autopilot Scripting (PowerShell, Bash) Strong understanding of cloud platforms (Azure, AWS, GCP) and hybrid environments. Security & Governance Experience More ❯
to communicate effectively with a wide range of customers Strong team-worker Flexible approach and enthusiastic attitude Committed and self-motivated Core Responsibilities: User Support (Windows 10/11,MacOS,iOS, Android): Creating/removing user accounts and managing access permissions, primarily via Active Directory, Exchange, and Microsoft 365 Troubleshooting issues for Head Office & remote colleagues at all levels More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Focus Group
Join Our Team as an IT Technical Engineer at Focus Group Job Title: IT Technical Field Engineer Salary: Up to £35,000 (Plus vehicle or vehicle allowance) + Benefits Roles available in: Sussex, Chelmsford, Sheffield, Leeds, Cumbria, Peterborough, Bath Travel More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Focus Group
Join Our Team as an IT Technical Engineer at Focus Group Job Title: IT Technical Field Engineer Salary: Up to £35,000 (Plus vehicle or vehicle allowance) + Benefits Roles available in: Sussex, Chelmsford, Sheffield, Leeds, Cumbria, Peterborough, Bath Travel More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Focus Group
Join Our Team as an IT Technical Engineer at Focus Group Job TitleIT Technical Engineer Salary£35,000 (Plus vehicle or vehicle allowance) + Benefits LocationSheffield area - Home based with regular need to travel in this area Who We Are More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Focus Group
Join Our Team as an IT Technical Engineer at Focus Group Job TitleIT Technical Engineer Salaryup to £35,000 (Plus vehicle or vehicle allowance) + Benefits LocationLeeds area - Home based with regular need to travel in this area Who We More ❯
regulated environment. What Youll Do Manage and optimise our Microsoft 365 estate, including Exchange, Teams, SharePoint, OneDrive, and Entra ID Improve and support our Windows Server, Windows Desktop, and macOS environments Lead end-user device management using tools like Intune Guide secure implementation of Microsoft Copilot and readiness for AI adoption Communicate clearly with users and provide training and … a trusted voice in how we manage workplace technology What Were Looking For Proven experience managing a Microsoft 365 estate Strong technical background in Windows Server, Windows Desktop, and macOS Experience with Intune or similar endpoint management tools Self-motivated, solution-focused mindset with a strong sense of ownership Excellent communication skills and a user-first approach to IT More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
TPP (The Phoenix Partnership)
company’s internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware• Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android)• Vulnerability management using scanning tools such as Nessus • Remediation/automation of software rollout using Ninite/PDQ • Configuring and monitoring of Anti-virus More ❯
skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. More ❯
Hull, North Humberside, North East, United Kingdom
Nextech Group Limited
skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Nextech Group Ltd
skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. More ❯
Employment Type: Permanent
Salary: £24000 - £28000/annum Training - Hands on - Exposure
Keighley, West Yorkshire, Yorkshire, United Kingdom
Comprendo Ltd
dealing with users both over the phone and in face to face situations. The role will involve working with several different systems and software platforms such as Microsoft Windows, MacOS, Linux, Microsoft 365, Microsoft Office, Windows Server, Active Directory, Microsoft Exchange, VMware, Hyper-V, and VOIP. Experience with basic hardware, software, and networking is essential. Experience with any additional More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
som3 Recruitment
particularly in the AI and cybersecurity space Essential : Completion of a graduate scheme, degree apprenticeship, or equivalent practical experience in IT or cybersecurity Familiarity with major operating systems (Windows, macOS, Linux) Understanding of core cybersecurity principles (e.g. encryption, access control) Strong troubleshooting skills and a methodical approach to problem-solving Good written communication and documentation abilities Desirable : Experience in More ❯
more hands-on role. The client has many different departments, and each has its own needs. You have a strong knowledge of Microsoft Windows 10, Office 2016/365, MACOS, and desktop hardware. This is a mixed Mac and PC environment, so knowledge of both operating systems is essential. Experience using call logging information systems is also desirable. … be willing to learn and embrace new technologies and ideas whilst also understanding the importance of data security. Key skills required include Active Directory, Office 365, TCP/IP, MACOS, and Windows 10. Other preferred skills include WDS, WSUS, and MACOS/iOS management server. #J-18808-Ljbffr More ❯