11 of 11 Management Information System Jobs in the North East

are problem-solvers, collaborators, and innovators — passionate about using technology and data to make our clients' businesses work smarter, safer, and more efficiently. About the role: As an Information Management Administrator, you'll play a key role in supporting how information and data are organised, governed, and accessed across a dynamic energy operator. Working … within our Information & Data Services team, you'll help ensure that engineering and business data remains accurate, controlled, and compliant — enabling smarter decisions and smoother project delivery. You'll work across platforms such as SharePoint and EDMS, support access and compliance processes, and help embed best practices that strengthen data quality and information governance across the … Support reporting and tracking for IM and data-related activities. Resolve end-user queries and escalations, ensuring high-quality service delivery. Maintain and update the Company Management System, supporting document quality control and approvals. Manage records archiving and retention, ensuring compliance with lifecycle and metadata requirements. Assist with security reviews and data quality checks, ensuring adherence to More ❯

and test processes, and supporting in a 2nd/3rd line environment. Rapidly absorbing highly complex technical and business information.Identifying risks and escalating them as appropriate. Writing and maintaining system documentation. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services … services, to support swift resolution of problems and major incidents. 7. Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. 8. Implementing standards and policies, pro-actively identifying and proposing improvements or enhancements to meet changing needs. 9. Proactively engaging in … technical and business information to learn new technologies keep skills up to date and adapt to change. Identifying risks and escalating them as appropriate. Writing and maintaining system documentation. Developing and maintaining clean, production ready code across a variety of programming languages and frameworks. Presenting work at user groups and conferences Meeting strict service requirements (KPIs, SLAs More ❯

Job summary Senior Information Manager - North Region (Band 8a) Directorate: Commissioning - North Region Base: Liverpool/Newcastle/Rotherham (with regional travel) The postholder will manage the provision of analytics to stakeholders and support the delivery of the North integrated BI team responsibilities. The postholder has responsibility for the specification, analysis, interpretation and presentation of data and intelligence. … Providing line management for the team and to co-ordinating the team workload and priorities ensuring delivery of a professional, high quality and high performing analytics services that supports North Stakeholders. Main duties of the job The Senior Information Manager will be responsible for a group of stakeholders based on a sub-regional footprint. They will … CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process. Job description Job responsibilities The post holder will: Have experience in people management and leadership, working in a matrix management model Support the team to move from routine churn to a more considered understanding of what the data can offer More ❯

strategy, and roadmaps for Platform towers, aligned with business objectives and risk appetite. Oversee integration and collaboration across the four core platform towers: Digital Workspace Services (DWS) Support and System Reliability Engineering (SSRE) Platform and Cloud Engineering (PaCE) Security & Network Operations (SNOPs) Establish and socialise the Cyber Security Strategy and Roadmap, ensuring alignment with enterprise resilience and regulatory requirements … Security Leadership Shape the cyber security vision and build a corresponding technical roadmap which delivers a world class security controls across cloud infrastructure, networks, end points, identity & access management, application security, and threat detection. Collaborate closely with the SNOPs Lead to adapt the SNOPs roadmap priorities in line with shifts in industry, evolving threat landscape and regulatory requirements. … awareness and ownership across the organisation. Operational Oversight Ensure high availability, performance, and security of all technology systems and infrastructure. Monitor and improve service levels, incident resolution times, and system reliability metrics. Lead cross-functional coordination for escalations, major incidents, and service continuity planning. Team Leadership & Development Provide leadership and direction to platform tower leads Foster a culture of More ❯

of UK GDPR , Data Protection Act 2018 , PECR , and related laws. Proven experience in privacy, data protection, or compliance-related roles. Strong understanding of data processing operations and information governance. Familiarity with compliance frameworks, standards, and certification processes. Excellent organisational and documentation skills, with strong attention to detail. Proficiency in Microsoft Office and compliance tracking systems. Strong written More ❯

telecommunications systems, including VoIP, SIP, PSTN, and mobile networks. Resolve complex technical issues escalated from Support teams. Conduct root cause analysis for recurring issues and implement long-term solutions. System Maintenance Perform advanced configuration, maintenance, and monitoring of telecom equipment and systems. Plan and implement system upgrades, patches, and improvements to ensure optimal performance. Project Management Lead and participate in telecommunications projects, including system upgrades, migrations, and new implementations. Collaborate with other IT teams and external vendors to ensure project success. Incident Management Manage and document the lifecycle of critical incidents from initial report to resolution, including post-incident reviews. Develop and maintain incident response procedures and protocols. Customer Service Provide … and implement improvements to telecommunications processes and practices. Stay updated with the latest industry trends, technologies, and best practices. Requirements Education Bachelor's degree in Telecommunications, Computer Science, Information Technology, or related field, or equivalent experience. Experience Minimum of 5 years of experience in a telecommunications support role, with at least 2 years in a 3rd line or More ❯

while contributing to real-world IT projects that support a dynamic, people-focused organisation. The successful candidate will gain exposure to a range of IT areas including network management, cybersecurity, and digital infrastructure while learning how to implement and promote cyber security best practices across systems and users. Working alongside experienced professionals, the apprentice will help strengthen the … organisations digital resilience, support the safe management of information, and contribute to a culture of continuous learning and security awareness. In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. Typical day on the job: Act as the first point of contact … setup guides, and troubleshooting notes for internal use. Learn and contribute to process improvement initiatives in collaboration with the Projects & Systems Manager. Assist with IT-related projects such as system migrations, application rollouts, or hardware upgrades. Support the implementation of cybersecurity best practices by helping monitor system updates, manage access controls, and promote secure user behaviours across the More ❯

Job summary Join Us Do you work in research planning, approvals, set-up, or management and believe digital services can make these processes simpler, faster, and more connected? Are you excited by the idea of shaping tools that help researchers collaborate and deliver studies people can trust? If so, we want to hear from you. About the Role … Product Owner, you'll lead agile teams to design and build digital products that support research regulation and approval systems across the UK. This role sits within our Research System Programme-a fast-paced, iterative digital transformation programme developing services that will replace legacy systems. The programme aims to: Connect processes for health and social care research in the … and, for some applications, across the UK. This directorate is responsible for: Delivering HRA Approval Supporting the Confidentiality Advisory Group and advising on the use of confidential patient information without consent Working to refine the systems and processes researchers need to follow to ensure a swift, robust and simple experience Providing guidance to applicants Providing training Working collaboratively More ❯

efficient and professional manner in line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information from customers regarding their incidents and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within service level commitments and escalating … As a diverse business, there are options to expand the remit to 1st/2nd/3rd line or transition fully into one of these discipline areas Leadership & Management roles: The opportunity to develop into future entry-level leadership roles within Managed Services Technical Consultancy: The opportunity to deliver complex cloud and IT solutions to existing and new … customers Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week All details will be confirmed at interview. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Monday, 29th December 2025 Start Date Monday, 5th January 2026 Desired Skills IT skills Attention to detail Team working Non judgemental Qualifications any 3 subjects GCSE More ❯

execution and monitoring of IS projects Scheduling meetings, preparing documentation and tracking actions across key stakeholders Maintaining project governance standards, documentation, risk logs and change controls Administering project management tools, reports and dashboards for senior decision-making Collaborating with global colleagues and technical teams to enhance project delivery Your work will directly contribute to strong project governance, effective … to detail Clear written and verbal communication, with the ability to engage stakeholders at all levels Proficiency in project documentation, meeting scheduling and action tracking Familiarity with project management methodologies such as PRINCE2, Agile or Waterfall Desirable Exposure to Information Systems or IT project environments Understanding of project governance, risk and resource tracking Ambition to progress … a fast-paced, dynamic environment Genuine interest in IT/IS environments Able to anticipate issues and take initiative to resolve them before escalation Reliable in handling sensitive information and meeting deadlines Builds positive, productive working relationships How to Apply This exciting Digital Project Support Officer opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. More ❯

candidate and are therefore looking for an individual with aspirations of carving out a long term career path within Agilico. Our product portfolio includes Managed Print Services, Document Management, Scanning Solutions, Outbound & Inbound Mail, Audio-Visual, Visitor Management and Software-driven telecoms products. The ideal candidate will require excellent communication skills coupled with a good understanding … our new business growth targets. Although a key focus will be on generating new business opportunities you'll also work with our existing clients to provide effective account management, whilst also raising awareness of our value add services. You will also be working alongside our marketing team on effective campaigns. Key Responsibilities include, but are not limited to … collating the information from customers in order to create a sales opportunity Ensure all information gathered for any customer is managed efficiently within the CRM system To represent the business in a professional manner at all times Working as part of an experienced telesales team and reporting into the team leader To positively approach prospecting More ❯