1 to 25 of 76 Microsoft 365 Jobs in the Thames Valley

M365 Transition Engineer Milton Keynes - Hybrid £450 a day Inside IR35 Requires Active DV Clearance The Opportunity We are seeking an experienced M365 Transition Engineer to support a high-profile Defence programme, working within a busy operational support environment. This role is centred around service stabilisation, knowledge transfer, mentoring … services, reducing escalation volumes and enhancing the team's ability to resolve incidents effectively and efficiently. This is an excellent opportunity for an experienced M365 professional who enjoys combining technical expertise with mentoring and service improvement activities. Key Responsibilities Provide specialist support for complex Microsoft 365 incidents ...

M365 Engineer - Incident Management - Troubleshooting - public sector - DV clearance I have an immediate opportunity for 2x Microsoft 365 Engineers to join a busy Incident Management team for our public sector client. This is a great opportunity for someone who wants to balance direct incident handling with smarter … urgency and nature of the role, candidates will ideally be British Nationals holding active DV clearance. What you'll be doing Work on complex Microsoft 365 incidents and requests at 2nd line to raise resolution rates. Improve triage and diagnosis so tickets move faster, queues shorten ...

client are a leading Microsoft-focused Managed Services Provider delivering exceptional IT support and solutions to a wide range of clients. As part of their ongoing growth, they are looking for a highly skilled and proactive 2nd Line Support Technician to join their team. If you are passionate about … Support Engineer, you will be responsible for handling more complex technical issue, either from direct client contact, or escalation. You will work with various Microsoft technologies, providing in-depth troubleshooting, proactive maintenance, and ensuring timely resolution of client issues. You will also be responsible for onboarding new clients ...

Support the delivery of high-quality IT support and services across the organisation, meeting agreed SLAs and service performance targets. Support, administer and enhance Microsoft 365 and modern workplace services, including SharePoint, Teams, OneDrive, Intune, Autopilot, Power Platform, Entra ID and related technologies. Design, develop and enhance … risk management policies. Identify opportunities to improve service quality, automation, user experience and operational efficiency, contributing to the continual improvement of IT services. Support Microsoft 365 adoption and user enablement, including the effective use of collaboration, productivity and AI-enabled tools where appropriate. Assist with IT asset ...

offboarding processes, including user accounts and permissions. Maintain and support core IT infrastructure, including servers, networking equipment and office technology. Administer user accounts across Microsoft 365, Microsoft Entra ID (Azure AD), Active Directory and Google Workspace. Monitor and troubleshoot networking issues including VPN connectivity, TCP/… your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous experience in an IT Support or IT Infrastructure Support role. Experience supporting Microsoft 365, Microsoft Entra ID (Azure AD) and Active Directory. Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs ...

offboarding processes, including user accounts and permissions. Maintain and support core IT infrastructure, including servers, networking equipment and office technology. Administer user accounts across Microsoft 365, Microsoft Entra ID (Azure AD), Active Directory and Google Workspace. Monitor and troubleshoot networking issues including VPN connectivity, TCP/… your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous experience in an IT Support or IT Infrastructure Support role. Experience supporting Microsoft 365, Microsoft Entra ID (Azure AD) and Active Directory. Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs ...

team, providing expert technical support and infrastructure leadership across a complex enterprise environment. The successful candidate will possess outstanding hands-on experience across the Microsoft technology stack, combined with strong networking expertise and a solid understanding of SharePoint administration and support. This is a senior technical role requiring excellent … ownership of critical infrastructure services. Key Responsibilities Provide 3rd line support for business-critical infrastructure, systems, and network services. Design, implement, maintain, and optimise Microsoft-based environments. Administer and support Microsoft 365 services, including Exchange Online, Entra ID (Azure AD), Teams, Intune, and SharePoint. Manage ...

support across the business, troubleshooting hardware, software and network issues, and setting up and maintaining laptops, desktops, mobile devices and peripherals. You'll support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Intune), create and manage user accounts, permissions and access requests, install software and carry out routine maintenance … Artificial Intelligence and emerging technologies, and friendly, approachable and confident communicating with colleagues at all levels. Desirable Skills Ideally you'll have knowledge of Microsoft Windows, Microsoft 365, Microsoft Entra ID (Azure AD) or Active Directory, and Microsoft Intune, along with basic networking principles. ...

configure and maintain IT infrastructure, including: TCP/IP, WAN, WLAN and SD-WAN networking Windows 10/11 Apple iOS and Android devices Microsoft 365 Microsoft Intune Exchange SharePoint Azure AD/Microsoft Entra ID Support the integration and operation of OEM systems, telephony … between sites. Desirable IT-related degree or equivalent professional experience. Experience supporting multiple geographically dispersed sites. Relevant technical certifications such as CompTIA A+, Network+, Microsoft, Cisco or Fortinet. Experience with SD-WAN, Microsoft Intune, Microsoft 365 and cloud-based infrastructure. Experience working with telephony ...

request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers … willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related ...

particular focus on providing a high level of service to senior stakeholders. Provide onsite and remote IT support, diagnosing and resolving hardware, software, Microsoft 365, mobile, printer and business application issues. Deliver discreet, responsive support to senior executives, including meeting, travel and remote-working requirements. Provide meeting … room and audio-visual support across Microsoft Teams, Zoom, Webex and other collaboration platforms. Manage incidents and service requests through ServiceNow, while providing first-line troubleshooting across LAN, Wi-Fi, VPN and connectivity issues. Work with wider IT teams, suppliers and service providers on projects, service improvements, procurement ...

amy.joyce@hays.comInfrastructure Engineer (Azure)A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This … hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New RoleIn this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development ...

Engineer to act as a senior technical point of escalation within the team. You'll work independently on complex technical issues across networking, Microsoft 365 and Azure, while providing direct technical support and consultancy to clients. You'll also work closely with other senior engineers and help … team. Key Responsibilities Handle complex technical issues escalated from junior engineers, working alongside other senior engineers Design, maintain and document client network infrastructure Administer Microsoft 365 and Azure environments across multiple client tenants Provide client-facing technical consultancy and advisory support Mentor and support junior engineers within ...

forensic investigations across cloud, identity, endpoint and network platforms, and carry out malware analysis and threat validation. Design, implement and optimise detection content across Microsoft Sentinel, Defender XDR, CrowdStrike and associated platforms, developing advanced KQL queries and analytics rules aligned to MITRE ATT&CK. Act as senior technical owner … security platforms including Microsoft Sentinel, Defender XDR, CrowdStrike Falcon, Entra ID, Intune, Darktrace and supporting technologies, managing platform health, onboarding and configuration. Design and maintain automation and orchestration workflows using Logic Apps, Sentinel Playbooks, Power Automate, PowerShell, Python and API integrations to reduce manual operational effort. Conduct proactive, intelligence ...

technology delivery Build and maintain a technology roadmap Position technology as a business enabler Provide technology governance Evaluate emerging technologies Lead and optimise Microsoft technology stack Oversee Microsoft 365 environment Own Power BI strategy Champion and govern AI strategy Lead, mentor and develop a distributed technology … teams Comfortable working at both strategic and operational levels Experience engaging with clients and partners as a trusted technical advisor Strong knowledge of the Microsoft technology stack Working knowledge of Dynamics 365 and Business Central Understanding of modern AI tools Experience with automation technologies and scripting Core ...

learning capability. Experience with PSA/RMM and documentation tools such as Autotask, AEM and IT Glue would be advantageous. Experience administering and supporting Microsoft Windows Server and Desktop environments. Experience with Microsoft 365, including email migrations, Intune deployment, Azure Information Protection, Azure AD Join … Connect, SharePoint Online, DLP and MDM. Experience with Microsoft Active Directory, Windows Server and related server roles (IIS/RDS/DFS/NPS). Experience with Microsoft Azure Active Directory, Azure IaaS and Azure Virtual Desktop. Experience with Microsoft Hyper-V and/or VMware vSphere ...

using Python, Logic Apps, APIs or a SOAR platform Correlate evidence across SIEM, endpoint, identity and cloud platforms (Sentinel, Defender XDR, CrowdStrike, Entra ID, Microsoft 365, AWS) to scope the full blast radius of an incident Run hypothesis-led threat hunts, not just reactive alert triage Mentor … equivalent) Practical scripting/automation experience (Python, Logic Apps, REST APIs) or hands-on SOAR platform configuration Working knowledge of several of: Microsoft Sentinel, Defender XDR, CrowdStrike, Microsoft Entra ID/Azure AD, Microsoft 365, AWS security tooling Experience investigating identity and cloud-based compromise ...

meet the needs of the business Minimum: Ability to learn on your feet Experience in supporting Windows 11 and MacOS environments Exposure to Microsoft 365 account setup Strong Microsoft Office troubleshooting skills - Outlook, Excel, Word, Teams, etc... Basic computer hardware exposure - desktop & laptop Strong communication skills … independently under pressure Minimum of 1-year IT experience Desirable: Certification in any of the following technologies o Windows Desktop o Mac OS o Microsoft 365 (MS-900) o Azure (AZ-900) Driving license and own transport Comptia A+ Comptia N+ Microsoft MTA or equivalent ...

Insurance, Dental Insurance, EAP, and Flu Jabs. Financial & Lifestyle: Salary-Exchange Pension, Cycle-to-Work Scheme, Parental Support, and local discounts. As an experienced Microsoft 365 engineer looking to own high-impact projects and elevate internal technology at a pivotal stage of growth? We are looking … matter expert, managing high availability, troubleshooting escalations, and driving automation. What We Are Looking For Must-Haves: Strong hands-on engineering experience across the M365 Suite , Windows , Entra ID , and Intune (identity governance & endpoint management). Proven ability to own and deliver complex technical projects with minimal supervision. Scripting ...

line IT support across London and Slough. Delivering discreet, high-touch support to senior executives and priority users. Troubleshooting Windows, macOS/iOS, Microsoft 365, hardware, software, printers and business applications. Supporting Active Directory, Microsoft Entra ID , user accounts, permissions and onboarding/offboarding. Providing first … line troubleshooting across LAN, Wi-Fi, VPN, internet and connectivity issues. Supporting Microsoft Teams, Zoom, Webex and meeting-room/AV technology. Managing incidents and service requests through an ITSM platform such as ServiceNow . Working with third-party IT suppliers and managed service providers. Supporting IT projects, device ...

systems, devices and day-to-day IT operations running smoothly. This is a varied, hands-on role where you'll be supporting colleagues, administering Microsoft 365 and business systems, setting up equipment and user accounts, troubleshooting technical issues and helping improve the processes behind a growing organisation. … hardware, software, connectivity, printing, meeting rooms and mobile devices Setting up and configuring laptops, desktops, phones and other equipment, including enrolling Windows devices using Microsoft Intune and Windows Autopilot and supporting Apple devices through MDM Managing IT requirements for joiners, movers and leavers, including Microsoft Entra ID accounts ...

telephone, email and face-to-face. Logging, managing and resolving incidents and service requests through their ticketing system. Providing first-line support across Microsoft 365, email, business applications, hardware, networks and peripherals. Supporting the full user lifecycle, including new starters, leavers, access changes and account administration. Configuring … proactive approach, with the confidence to take ownership and work independently. Experience installing, configuring, deploying and troubleshooting IT hardware, software and networks. Experience supporting Microsoft 365, Active Directory, SharePoint and Exchange . Experience supporting Android and iOS devices . Experience using a service desk/ticketing system ...

deploying laptops and desktops Diagnosing and resolving device failures and hardware faults Carrying out on-site support visits and technical call-outs Supporting Microsoft 365 environments and core infrastructure technologies Delivering a high level of customer service to both technical and non-technical users Assisting with proactive … required: Previous experience within a Managed Services Provider (MSP) environment Strong 2nd Line Support experience Experience troubleshooting Windows desktop and laptop issues Knowledge of Microsoft 365 and Active Directory Experience with Azure and cloud technologies Experience setting up, rebuilding and supporting end-user devices Understanding of networking ...

provide recommendations to enhance email security posture. Perform platform upgrades, health checks, troubleshooting, and performance tuning. Collaborate with SOC, Security Operations, Infrastructure, and Microsoft 365 teams on security initiatives. Develop operational procedures, knowledge articles, and technical documentation. Support audits, compliance activities, and security reviews. Provide L3/… experience with Proofpoint solutions. Strong expertise in: Email Security Anti-Phishing Controls Email Gateway Technologies Threat Intelligence Data Loss Prevention (DLP) Experience with: Microsoft 365/Exchange Online Exchange Server SMTP Routing Mail Flow Architecture Hands-on knowledge of SPF, DKIM, DMARC, and email fraud prevention. Experience ...

delivery of network infrastructure projects, focusing on on-site installation, configuration, and handover * Install, configure, and maintain physical and virtual servers * Provide support across Microsoft 365 and Azure environments * Deploy and manage Hyper-V virtual environments * Diagnose and resolve hardware, software, and network issues in a timely … working knowledge of networking technologies, ideally with some exposure to Cisco and/or Fortinet routers, switches, and firewalls * Familiarity with Windows Server, Microsoft 365, Azure, and Hyper-V * Good troubleshooting skills across networks, servers, and end-user devices, with a willingness to learn and develop further ...