technical contributor within the global infrastructure organization, providing advanced (Tier 2/3) support, endpoint management, and platform engineering across Windows, Microsoft Intune, and related technologies. This role delivers secure, reliable, and frictionless user experiences through modern device management practices, automation, observability, and Zero Trust principles. … local model runtime resource sizing. Partner with engineering and data teams to evaluate, standardize, and roll out AI‐assisted developer tools (e.g., Claude Code, Copilot) within governance and device‐management guardrails. Operations & Support Deliver advanced incident and problem resolution with a strong focus on user experience and root‐cause ...