Senior Technical Support Engineer
- Hiring Organisation
- Reed Technology
- Location
- Liverpool, Merseyside, United Kingdom
- Employment Type
- Permanent
- Salary
- £32000 - £38000/annum
environments. Key Responsibilities Act as an escalation point for support teams, owning complex incidents through to resolution. Troubleshoot and support Windows Server, Microsoft 365, networking and cloud environments. Administer Active Directory, Microsoft Entra ID, Group Policy, DNS and DHCP. Support Microsoft 365 services including … Exchange Online, SharePoint, Teams and OneDrive. Assist with Azure and hybrid cloud environments. Support virtualisation platforms such as Hyper-V and VMware. Troubleshoot firewalls, VPNs, switching and wireless networking solutions. Maintain backup, security and monitoring systems. Contribute to infrastructure upgrades, migrations and technology deployments. Produce and maintain technical ...