experienced 3rd Line IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure, Windows Server, VMware/Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing and ambitious … projects, and provide expert-level troubleshooting across a range of technologies. Key Responsibilities: Provide 3rd line technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft 365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. … 2nd Line Support teams, providing mentorship and technical guidance. Skills & Experience we are looking for: Proven experience in a 3rd Line IT Support role In-depth knowledge of Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive). Strong experience with Microsoft Azure, including virtual machines, networking, and identity management. Expertise with Mobile Device Management (InTune More ❯
years’ experience providing support to multiple customers Have the confidence to hold conversations with customers assisting technically in service reviews Ability to troubleshoot Windows Desktop Operating systems and Microsoft Office applications Support Windows Server operating systems and Exchange on premises environments Complete understanding of Active Directory, Group Policies, DNS and DHCP Strong knowledge of AntiVirus, Anti … Ransomware and Security best practices In depth understanding of the Office 365 platform and security services Good level of knowledge of Microsoft 365, Azure VMs, Firewall, Backup and Configuration Ability to troubleshoot Virtualised on premise environments including Hyper-V and VMware Knowledge of and ability to monitor and troubleshoot Backup technologies Good understanding of Networking technologies with the … of hardware deployments including SAN technologies Education/Training Be able to show clear evidence of continual learning in your career to date Industry recognised accreditations beneficial e.g. - Microsoft MCP, VMware VCP, Cisco CCNA, Citrix CCP Package & Benefits Industry competitive salary plus car allowance Career progression UNLIMITED holidays Plus your Birthday off One day per month allocated for More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
TSG
Experience; Essential: Full UK, clean driving license Strong knowledge of server and networked environments Virtualization experience Desktop support experience Understanding of security technologies (Firewall, anti-virus) Experience with MicrosoftExchange and Office 365 Support experience with Azure tenants, including EntraID, conditional access, AVD, Autopilot Capability to manage small Azure projects (MFA, policies, Intune) Excellent customer service More ❯
service delivery. What You'll Be Doing Provide end-user support across Windows 10/11, MacOS, iOS & Android devices Manage user accounts and permissions via Active Directory, Exchange & Microsoft 365 Troubleshoot hardware/software issues and resolve connectivity problems Prepare and rebuild laptops, install job-specific software, and support AV tech in meeting rooms Support … Previous experience in an IT support/service desk role Excellent communication and problem-solving skills Confident supporting remote users and delivering high-quality customer service Familiarity with Microsoft 365, Active Directory, Exchange, VPN access & mobile device support A flexible, team-focused, and enthusiastic approach Full UK driving licence (occasional site visits required) Why Join? This More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ More ❯
County Durham, England, United Kingdom Hybrid / WFH Options
Reed
32kBenefits: Training/Progression/Great Tech/Hybrid Working A leading organisation specialising in providing high quality services are looking for a Service Desk Engineer As a Microsoft Gold Partner this company commits to offering regular training and progression opportunities. Our client are looking for candidates eager to expand their current skillset and knowledge via training and … project work where necessary• Taking ownership of customer issues• Occasional travel to client sites Essential Skills and Experience Required • Experience working in a similar role• Strong understanding of Microsoft OS/Office 365/Exchange/Active Directory/Group Policy• Strong understanding of Windows Server• Experience working with virtualised servers/VMware/HyperV• Experience More ❯
when required Requirements: 1–3 years’ experience in a 2nd Line role Strong knowledge of: Windows OS (client/server), Active Directory, Group Policy Office 365, Teams, SharePoint, MicrosoftExchange Networking protocols (DNS, DHCP, TCP/IP), Meraki LAN/WLAN Excellent communication skills and customer focus Proactive and adaptable with a problem-solving mindset MicrosoftMore ❯
Committed and self-motivated Core Responsibilities: User Support (Windows 10/11,MacOS,iOS, Android): Creating/removing user accounts and managing access permissions, primarily via Active Directory, Exchange, and Microsoft 365 Troubleshooting issues for Head Office & remote colleagues at all levels, ranging from adding printers to resolving software, hardware, and wireless/network connectivity issues … MS Visio) Liaising with third party providers to deliver requests Managing remote user VPN access including 2FA BYOD app support Server Support (Windows 2012 and up): Active Directory Exchange Group Policy Managing and maintaining the servers (with third party support) - Windows Virtual Servers (VMWARE) Sophos Enterprise Console PowerShell Telephony Support (Skype for Business &8x8) Creating user accounts Creating More ❯
quality of service Knowledge of Windows 10 and 11 Professional, MAC OS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of 5 years of experience in IT support, with a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
quality of service Knowledge of Windows 10 and 11 Professional, MAC OS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of 5 years of experience in IT support, with a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile More ❯
quality of service Knowledge of Windows 10 and 11 Professional, MAC OS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of 5 years of experience in IT support, with a focus on VIP or executive support Technical Skills: Proficiency in Windows operating systems, hardware, mobile More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior Microsoft Purview Consultant, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Stable Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: The Opportunity … their expansion plans they are looking for a dynamic Senior Lead Purview Consultant to join the team and support and advise their clients on implementation and enablement of Microsoft Purview and associated M365 and Azure Technologies including end-to-end data governance, compliance, and risk management solutions. The Role You’ll be working across a variety of clients … in a range of industries, whilst also collaborating closely with internal teams across the company. Key responsibility will be leading the delivery of Microsoft Purview solutions - helping clients navigate complex data governance, compliance, and risk management requirements. You will provide strategic and technical oversight across projects, acting as both a trusted advisor and hands-on lead. You’ll More ❯
Gateshead, Tyne and Wear, North East, United Kingdom
Vertu Motors
will also need to be self-motivated and passionate about what you do. You will be experienced with the following skills: A very good working knowledge of PCs, Microsoft operating systems including both desktop and server environments, popular windows applications, Networks, and E-mail. A working knowledge of the following: Active Directory/Domain Environments. Microsoft Outlook/POP3/Exchange email systems - Anti-virus software, monitoring and email security platforms. Networking(LAN/WAN, TCP/IP, VPN Access etc). Internet access and restrictions, set-up, trouble shooting, reporting. Remotesupport tools including Remote Desktop, VNC applications. Printers, scanners, wireless network devices. Microsoft Office Applications including Office 365. An More ❯
need for customer service, providing exemplary response and ownership of issues raised throughout the lifecycle of an incident or problem. Requires a sound applied and theoretical knowledge of Microsoft operating systems. A good working knowledge of Microsoft Active Directory. A good working knowledge of server technologies VMWare, Exchange and SQL. Sound working knowledge of More ❯
issues while getting stuck into project delivery, infrastructure upgrades, and automation work. What you'll be doing: Acting as an escalation point for 1st line support Managing AD, Exchange, M365, VPNs & GPOs Scripting in PowerShell and supporting infrastructure refreshes AV & telephony support (8x8/Skype) Mentoring junior techs and documenting best practices What you’ll need: 3+ years … in IT support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: £30,000 salary Clear progression pathway Hands-on project exposure Supportive, collaborative team 📩 Apply now or drop me a message if this sounds like your next move! #ITJobs #2ndLineSupport #NewcastleJobs #Hiring #TechCareers #Microsoft365 #Infrastructure #PowerShell #ITSupport More ❯
Newcastle-under-Lyme, England, United Kingdom Hybrid / WFH Options
Publicis Groupe
talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences.We are committed to encouraging our talent to participate in Publicis Groupe’s wide variety of talent engagement and inclusion programming More ❯
Training Training to be Provided Level 4 Network Engineer Apprenticeship Standard Day release one day per week Middlesbrough College - Newcastle office, Stamp Exchange, Westgate Road, NE1 1SA Skills Required Communication skills, IT skills, Attention to detail, Customer care skills, Analytical skills, Team working, Initiative Apply Now #J-18808-Ljbffr More ❯