Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
be provided. Knowledge: Some but not all the following would be an advantage: Server Virtualisation Citrix Networking Firewalls Storage | Monitoring Operating systems including Windows & Linux Wide area networks Microsoft - Exchange - Microsoft active directory administration Backup and disaster recovery Telephony Systems Office 365 Cloud services What is in it for you? Working in the right More ❯
Hull, North Humberside, North East, United Kingdom
RP SEARCH LTD
Experience Providing 3rd line remote support to end users via telephone, live-chat, and email. Excellent troubleshooting when it comes to desktop-based technologies such as Windows PCs, Microsoft Office applications, peripheral devices, and printing. Configuring and Supporting hosted services, specifically including Office 365 & Azure. Installation, configuration and supporting varied server solutions including Windows Server, ExchangeMore ❯
Cramlington, Northumberland, England, United Kingdom
Elevate Technology Group Ltd
this role, you will support senior consultants on a wide range of IT infrastructure, cloud, security, and networking projects. You’ll be involved in server and storage deployments, Microsoft 365 migrations, VMware implementations, backup and disaster recovery solutions, whilst gaining hands-on project experience, learning from experienced consultants. Key Responsibilities Assist in the delivery of IT infrastructure and … cloud projects for clients across the UK. Support with Windows Server, Active Directory, Microsoft 365, and Exchange migrations. Gain hands-on experience with VMware, Veeam, networking, and disaster recovery solutions. Produce accurate technical and project documentation. Act as a point of escalation for troubleshooting complex issues. Work closely with Technical Consultants and Pre-Sales Engineers to … validate solutions. Develop strong customer-facing and consultancy skills. Continue building your expertise through training, certifications, and mentoring. Skills & Experience Windows Server & Active Directory Microsoft 365/Exchange Online (installation, migrations, administration) Networking (switches, firewalls, routers) Backups & Disaster Recovery – ideally Veeam VMware vSphere/Virtualisation (desirable) Strong troubleshooting, documentation, and customer communication skills This role is More ❯
teamwork skills Proven experience in IT service management and SLA monitoring Analytical mindset with strong troubleshooting abilities Self-motivated, adaptable, and committed to continuous learning Certifications such as Microsoft Certified: Azure Administrator Associate or MCSE are advantageous Willingness to travel within the assigned region Performance Indicators Accuracy of project timelines and cost control System and service availability Speed … information security principles including access control, encryption, and patch management Solid grasp of networking protocols and infrastructure: TCP/IP, routing, VLANs, firewalls, switches, wireless equipment Experience with Microsoft SharePoint Online: document libraries, lists, permissions, and external access Familiarity with Microsoft 365 services: Intune, OneDrive, Teams, Exchange Online Ability to train and support users … on systems and processes Basic knowledge of Microsoft Power Platform (Power Apps, Power Automate More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ More ❯
Durham, County Durham, Framwellgate Moor, United Kingdom
Rullion - Eon
technical issues, and ensure customers receive an outstanding service every time. Your role will include: Managing and resolving support requests via phone, email, and Teams Troubleshooting across Office365, Exchange, Active Directory, and Windows Using ITSM tools (ServiceNow) to log and manage incidents Applying ITIL best practices in a busy Service Desk environment Working collaboratively with your team to … We'd love to hear from you if you have: 2+ years' experience in an Analyst or Service Desk role Strong knowledge of ITSM tools, telephony systems, and Microsoft Office Suite Hands-on experience with ServiceNow and ITIL frameworks Excellent communication and customer service skills The ability to work both independently and as part of a team Why More ❯