4 of 4 Microsoft Intune Jobs in Reading

evolves. What you'll do * Provide professional, friendly IT support to end users, both onsite and remotely * Manage incidents, requests, and tasks through ServiceNow, Microsoft Teams, and email * Resolve hardware, software, and connectivity issues across Windows, macOS, and mobile devices (primarily iOS) * Perform IMAC activities such as new starter … support quality and consistency * Provide remote hands support when required, including basic datacentre or comms-room tasks Technology and tools * Windows and macOS endpoints * Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) * Mobile device management tools such as Intune or Jamf * ServiceNow or comparable ITSM platforms * Basic networking concepts ...

solution design Ensure smooth handovers into support teams Technical Oversight Maintain oversight across customer environments, including: Windows Server and Active Directory Cloud platforms (Azure, Microsoft 365) Virtualisation (VMware, Hyper-V) Networking, firewalls, and security solutions Ensure best practice across backup, disaster recovery, security, and patching Stay hands-on when … experience in a customer-facing IT role within an MSP environment Proven experience managing IT operations, service delivery, or technical teams Strong background in Microsoft 365, Azure, Windows Server, and Active Directory Solid understanding of networking, security, and virtualisation technologies Excellent communication skills and the ability to build confidence ...

within customer ITSM systems and ensure SLA targets are met Process joiners, leavers, and break-fix requests Prepare and provision laptops and devices using Microsoft Intune/Autopilot Update asset records and maintain CMDB accuracy Arrange device deliveries and collections with end users Update tickets with tracking ...

strategic land‐and‐expand model, you will secure high‐value new business and grow accounts by introducing the full Bytes portfolio - spanning Microsoft cloud, cybersecurity, data & AI, software licensing, and managed services. Our Portfolio Cloud Solutions - Modernising and optimising cloud estates across Azure, M365, AWS, and the modern workplace … scale migration and multi‐cloud support. Cybersecurity - Enterprise‐grade protection, detection, and response across identity, data, and infrastructure, delivered with leading vendors such as Microsoft, CrowdStrike, Check Point, Mimecast, Wiz, and CyberArk. Data & AI - Driving insight and automation with data strategy, governance, analytics, and Azure‐based AI/Copilot ...