10 of 10 Microsoft Jobs in Herefordshire

support tickets using the internal ITSM/ticketing system . Escalate unresolved issues to 2nd/3rd line support teams as needed. Assist with user account management (Active Directory, Microsoft 365). Support device setup , configuration, and deployment (laptops, desktops, mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information … clearly to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , Microsoft Office 365 , and basic networking . Familiarity with Active Directory , Exchange , and remote support tools (e.g., TeamViewer, AnyDesk). Excellent problem-solving skills and attention to detail. Strong communication … independently and manage multiple tasks effectively. A proactive attitude and willingness to learn and grow within the role. Desirable (Not Essential) Experience with ITIL-based environments . Exposure to Microsoft Intune , Azure AD , or ticketing systems like Freshdesk or ServiceNow. Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals). What's in It for You? Competitive salary of More ❯

Supporting cloud migrations, system upgrades and network refreshes Helping define technical best practice and shaping long-term IT strategies for customers Skills & Experience – Ideally you’ll have experience with: Microsoft 365 – including Exchange Online, SharePoint, Teams & Intune Windows Server (2012 – 2022) – AD, Group Policy, DNS/DHCP Azure – including migration, identity (AAD), storage, and virtual machines Hyper-V and … delivering solutions on-site What’s on offer: £40,000 – £45,000 depending on experience Clear route to more senior technical or architectural roles Investment in training and certifications (Microsoft, Azure, etc.) Close-knit, down-to-earth team environment with real autonomy On-site role based in Hereford, with local travel to customer sites Benefits package including pension, holidays More ❯

and local SMEs. As part of their growth, they’re now seeking a Technical Consultant to join the team, someone with strong hands-on skills across infrastructure, networking and Microsoft technologies, who’s confident working across both service desk and project delivery. This is a fantastic opportunity to take technical ownership of the company’s project portfolio while still … translating business needs into practical IT solutions Key skills & experience we’re looking for: Proven experience in 3rd line IT support, consultancy, or solution delivery Strong technical knowledge across: Microsoft 365 – Exchange Online, Teams, SharePoint, Intune Windows Server & Active Directory (2012 – 2022) Azure – AAD, virtual machines, storage, hybrid environments Virtualisation – Hyper-V and/or VMware Networking – VLANs, firewalls More ❯

Effective communication and teamwork abilities. Preferred Qualifications: •Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). •Familiarity with DevOps tools (e.g., Git, Jenkins, Docker, Kubernetes). •Experience with Microsoft technologies, including low-code/no-code platforms such as Power Apps, Power Automate, and the wider Microsoft 365 ecosystem, is highly desirable. •Understanding of Agile development methodologies. More ❯

accessed via management interfaces or software applications. Problem-solving skills and the ability to develop workable solutions or workarounds. Willingness to learn and adapt to new technologies. Experience with Microsoft Azure platform and services is desirable. Web frontend development experience is beneficial. Good knowledge of software and hardware environments, including networking. This role is hybrid, based at our offices More ❯

Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC More ❯

benefits package Essential Criteria Previous experience working in a similar position Customer focussed approach to providing technical support Significant experience working with IT hardware and software systems Knowledge of Microsoft Windows & Office 365 Tallis Amos Group are in growth and as we expand, we need help to support internal customers in all areas of the business. We are looking More ❯

for phones calls and emails The Right Candidate Must Have: Excellent customer service skills A positive attitude in problem solving and finding solutions A proactive approach Competent in using Microsoft Packages About The Company Located on Skylon Park, the Midlands Centre for Cyber Security provides workspace for small and start-up businesses in Cyber Security, along with access to More ❯

delivering work that exceeds customer expectations Excellent relationship building skills, with the ability to objectively evaluate and influence Resilience in overcoming objections while maintaining a positive outlook Proficiency with Microsoft applications and common customer success software Ability to evidence success in a sales role Full UK Driving Licence How youll be rewarded: £34,000 basic salary £4,800 car More ❯

delivering work that exceeds customer expectations Excellent relationship building skills, with the ability to objectively evaluate and influence Resilience in overcoming objections while maintaining a positive outlook Proficiency with Microsoft applications and common customer success software Ability to evidence success in a sales role Full UK Driving Licence How youll be rewarded: £34,000 basic salary £4,800 car More ❯