Service Desk & Support Manager
- Hiring Organisation
- VIQU Limited
- Location
- London, United Kingdom
- Salary
- £ 70 K
ITSM principles, ideally supported by ITIL certificationStrong experience using service desk data, KPIs and SLAs to drive performance and continuous improvementGood technical understanding of Microsoft 365, Azure and endpoint management environmentsExperience with ITSM/ticketing platforms such as Freshservice, ServiceNow or Jira Service ManagementStrong stakeholder management, communication and problem ...