IT Service Desk and Field Engineer
- Hiring Organisation
- ANother Managed IT Services Ltd
- Location
- Alton, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
hands-on, customer-facing role where you’ll provide first- and second-line support and have the opportunity to develop your technical skills across Microsoft 365, cyber security, cloud services and more. As an IT Field and Help Desk Support Technician, you will be doing the following, Providing … line IT support via telephone, RMM and ticketing systems Troubleshooting Microsoft 365, Windows, Outlook, Teams, OneDrive and SharePoint issues Supporting users with Cloud Entra Identities, Security and general Microsoft 365 administration Diagnosing issues across devices, networks and cloud services Logging, documenting and escalating tickets where required Keeping customers ...