London, South East, England, United Kingdom Hybrid / WFH Options
GroupNexus
Role: ITSupportAnalyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking … strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the ITSupportAnalyst role: The ITSupportAnalyst role is responsible for providing first line support to both internal and external customers for a … range of solutions. This is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy. You will More ❯
On Site IT and AV SupportAnalyst £32,000 - £37,000 + bonus and benefits Full Time/Permanent Banbury/mainly office-based The Role and Company: I am looking for a driven IT and AV SupportAnalyst to join well established company who continue to grow and invest into their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an ITSupportAnalyst you will be a key part of the ITSupport & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner … of the Audio Visual services for UK offices and on-site ITsupport for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing ITSupport with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End More ❯
On Site IT and AV SupportAnalyst 32,000 - 37,000 + bonus and benefits Full Time/Permanent Banbury/mainly office-based The Role and Company: I am looking for a driven IT and AV SupportAnalyst to join well established company who continue to grow and invest into their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an ITSupportAnalyst you will be a key part of the ITSupport & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner … of the Audio Visual services for UK offices and on-site ITsupport for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing ITSupport with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End More ❯
ITSupport and Provisioning Analyst £32,000 - £37,000 + bonus and benefits Full Time/Permanent Banbury/3-4 days a week in the office The Role and Company: I am looking for a driven ITSupport and Provisioning Analyst to join well established company who continue to grow and invest into … their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an ITSupport and Provisioning Analyst you will be a key part of the ITSupport & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You … will also be the owner of the Audio Visual services for UK offices and on-site ITsupport for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing ITSupport with experience of provisioning and AV support. Must have proven experience in providing support in a Microsoft environment More ❯
ITSupport and Provisioning Analyst 32,000 - 37,000 + bonus and benefits Full Time/Permanent Banbury/3-4 days a week in the office The Role and Company: I am looking for a driven ITSupport and Provisioning Analyst to join well established company who continue to grow and invest into … their internal IT department. This is primarily an office-based role in Banbury, Oxfordshire. As an ITSupport and Provisioning Analyst you will be a key part of the ITSupport & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You … will also be the owner of the Audio Visual services for UK offices and on-site ITsupport for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing ITSupport with experience of provisioning and AV support. Must have proven experience in providing support in a Microsoft environment More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
ITSupportAnalyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right … opportunity to develop your skills further. Our client based are looking for an Internal ITSupportAnalyst to join their established I.T team. Job Type: Contract to Perm Location: Surbiton Salary: Hourly equivalent of 28,000 - 30,000 per annum. Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday … days Job Role Internal ITSupport across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
ITSupportAnalyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right … opportunity to develop your skills further. Our client based are looking for an Internal ITSupportAnalyst to join their established I.T team. Job Type: Contract to Perm Salary: Hourly equivalent of 28,000 - 30,000 per annum. Location: Surbiton Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday … days Job Role Internal ITSupport across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone More ❯
Newbury, West Berkshire, Berkshire, United Kingdom
Jiyu Consulting Ltd
2nd Line ITSupportAnalyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line ITSupportAnalyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across … the group. Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and … printers, and scanners. Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and More ❯
ITSupportAnalyst (1st/2nd Line) Fareham -£30,000 A leading healthcare organisationhave a requirement for an ITSupportAnalyst to join their technicalsupport team to provide support across hardware, software and networks. The role will be responsible for dealing withtechnical issues and supporting the smooth operation of IT systems across … the business, by providing remote and on-site support to colleagues. You will provide 1st and 2nd line supportand work withIT leadership to troubleshoot complex problems and help maintain a high standard of service delivery. The team play a key role in reducing downtime andenhancing user experience. It would suit an ITSupportAnalyst with … months+ experience providing 1st/2nd line support. It would suit someone with the following skills: Knowledge of Microsoft Azure Expertise with Microsoft 365, including user support for Outlook, Teams, OneDrive, SharePoint, and Excel An understanding of networkg (including Active Directory, DNS, DHCP etc.) Familiar with remote support tools More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client, a leading, fast-growing global financial services group, seeks a Senior ITSupportAnalyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT service desk and providing continuous service improvement activities. As a Senior ITSupportAnalyst, you will be working closely with the third-party outsourced first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major … incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will work hybrid remote from our clients' Milton Keynes IT shared service centre in office 3 days per week, supporting IT operations and employees during core business hours 7 AM – 7 PM More ❯
IT Network SupportAnalyst Please note: This is a part time 3 day per week day rate contract for a 6 month duration. All 3 days will be required on site per week. My client are currently looking for an IT Network SupportAnalyst to join the team to provide support and troubleshooting … of network services whilst also coordinating with an external MSP for more complex queries. Key Responsibilities: - Act as the primary liaison between on site tenants and the contracted network support provider regarding IT infrastructure and network-related matters. - Coordinate and oversee service delivery from external IT contractors and internal Operations Team, ensuring consistent performance and quick resolution … of network issues. - Manage network access and provisioning processes for new and existing tenants. - Support incident response and troubleshoot connectivity and infrastructure problems in collaboration with IT contractor. - Identifying network performance, escalating issues as needed. - Liaise with external maintainers to ensure SLA's according to contract are met for fault resolution and projects. - Manage the working relationship with More ❯
IT Network SupportAnalyst Please note: This is a part time 3 day per week day rate contract for a 6 month duration. All 3 days will be required on site per week. My client are currently looking for an IT Network SupportAnalyst to join the team to provide support and troubleshooting … of network services whilst also coordinating with an external MSP for more complex queries. Key Responsibilities: - Act as the primary liaison between on site tenants and the contracted network support provider regarding IT infrastructure and network-related matters. - Coordinate and oversee service delivery from external IT contractors and internal Operations Team, ensuring consistent performance and quick resolution … of network issues. - Manage network access and provisioning processes for new and existing tenants. - Support incident response and troubleshoot connectivity and infrastructure problems in collaboration with IT contractor. - Identifying network performance, escalating issues as needed. - Liaise with external maintainers to ensure SLA's according to contract are met for fault resolution and projects. - Manage the working relationship with More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Personnel Selection
in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical SupportAnalyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their … career or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. … flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: - Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting More ❯
supporting clients and colleagues with all things tech. Our team is friendly, fast-paced, and committed to helping everyone work smarter and more securely. The Role: As a Junior ITSupportAnalyst, you’ll provide first-line support for all IT issues across the company. You’ll troubleshoot basic hardware and software problems, set up … smoothly. This is a fantastic opportunity for someone with a passion for tech, eager to learn and develop their skills in a supportive environment. Key Responsibilities: Provide first-line ITsupport to staff in person, via phone, and email Set up and configure laptops, desktops, and mobile devices Troubleshoot Windows and Mac OS issues Support Office … email, printers, and basic network issues Escalate complex issues to senior team members Maintain IT documentation and inventory Assist with onboarding new starters Requirements: Passion for technology and problem-solving Basic understanding of Windows and/or Mac operating systems Good communication skills and a helpful attitude Willingness to learn and grow Right to work in the UK Desirable More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
ITsupportAnalyst, M365, AD, Intune, Desktop, 2nd Line IT/Technology supportanalyst required for a leading finance business based in central London. You will be responsible for Customer Service Experience to internal users of IT and Tech support services across a global user base. Responsibilities include 2nd line desktop support … impacting and prioritised incidents. The successful candidate will be the face of Service Management at the London Tech Zone and a successful communicator of incidents and customer experience between IT and internal customers. You will support office based and home working end users. In addition, the role involves regular interaction with, and management of tickets raised with the … 3rd Party teams that constitute the end-to-end delivery of IT services and support. Engagement via Umbrella Company Only; all taxes & NI deducted at source.Hybrid work - 1-2 days per week on site. General responsibilities: Supporting office-based and home worker technologies 2nd line M365 and Teams support including usability queries Laptop & smartphone setup for new joiners More ❯
1st Line SupportAnalyst Social care Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they re looking for a proactive and enthusiastic … 1st Line SupportAnalyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you ll be doing As a 1st Line SupportAnalyst, you ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling More ❯
1st Line SupportAnalyst – Social care – Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they’re looking for a proactive and enthusiastic … 1st Line SupportAnalyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you’ll be doing… As a 1st Line SupportAnalyst, you’ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
A well-established organisation is looking for an ITSupportAnalyst to join its team based in Central London. Please note this is an office-based role and previous experience working for a professional services business is highly desirable. Reporting into the Head of IT, you will serve as the first point of contact for support requests via phone, email and in-person. You will troubleshoot hardware, software and network issues, escalate complex technical issues, support remote workforce and assist in the maintenance of IT equipment such as laptops and desktops. You will manage software applications, support Windows virtual and physical server management and liaise with MSP's where required. In order … with network protocols and hardware troubleshooting. You must be a consummate communicator with proven experience of delivering 1st and 2nd line support. This is a fantastic opportunity for an IT professional looking to enhance their career by joining a growing business. More ❯
Our client based in Canterbury, Kent require an IT Technician to provide technical support, maintain hardware and software, manage networks, and ensure the safety and efficiency of IT systems for teachers and students. Key duties include troubleshooting technical issues, installing and updating applications, managing user accounts, maintaining school websites, and providing training on technology use. The specific … responsibilities can vary depending on the school's size and IT needs, and may involve working alone or as part of a team. Key Responsibilities Technical Support: Acting as the first point of contact for staff and students' IT issues, resolving problems quickly and effectively. Hardware & Software: Installing, configuring, and maintaining computers, peripherals, and software, including operating More ❯