19 of 19 IT Support Analyst Jobs in the South East

IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. … IT Senior Support Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional Team to … ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and account admin More ❯

IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. … IT Senior Support Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional … Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and More ❯

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the … support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if More ❯

Join to apply for the Senior IT Support Analyst role at South East Water UK 2 days ago Be among the first 25 applicants Join to apply for the Senior IT Support Analyst role at South East Water UK Get AI-powered advice on … this job and more exclusive features. Summary: Are you an experienced IT professional with a talent for solving complex problems and a passion for optimising support systems? Summary: Are you an experienced IT professional with a talent for solving complex problems and a passion for optimising support systems? We're looking for a Senior IT Support Analyst to be a pivotal part of our team, driving innovation and providing expert-level technical assistance. In this role, you'll be the go-to expert, acting as the primary escalation point for challenging technical issues More ❯

Job Title : IT Support Analyst (L1/L2) Location : Mayfair, London [Onsite – 5 days] Type : Full-time Salary : Up to £45,000 + Bonus Structure Join a High-Performance Team Supporting a Sophisticated IT Environment in Central London A prestigious and award-winning investment firm based … in Mayfair is expanding its internal IT function. This is a unique opportunity for an ambitious IT Support Analyst to work directly with senior stakeholders in a fast-paced, high-performing environment. You will support the core IT infrastructure, contribute to system upgrades and … projects, and help maintain a secure and stable environment across networking, systems, and end-user services. Your Role: A hands-on support position that blends first-line and second-line troubleshooting with involvement in technical project delivery. You will act as the first point of contact for IT More ❯

Are you an experienced IT professional with a talent for solving complex problems and a passion for optimising support systems? We're looking for a Senior IT Support Analyst to be a pivotal part of our team, driving innovation and providing expert-level technical assistance. … recurring problems thoroughly, collaborating with our Infrastructure and Applications teams to get to the root cause. But this role is more than just troubleshooting; it's about transforming our IT support. You'll be instrumental in implementing and optimising service desk automation solutions, including AI-powered chatbots and … members, develop and deliver structured training, and proactively identify opportunities for process improvement within the service desk. Plus, you'll manage and provide advanced support for our print systems and servers, including the PaperCut system. If you're ready to make a significant impact, enhance user experience, and help More ❯

11054JS £150 - 175 per day IT Support Analyst Must be eligible for Enhanced DBS - Inside IR35 - Onsite We have an immediate requirement for an IT Support Analyst to join our education client based in the Caterham area. The role requires an experienced IT Support Analyst who is proactive and can adapt to whatever the day brings. Working in an environment that has variety and being able ot manage your workload accordingly will be key to your success. Essential skills: Microsoft 365 user administration. Microsoft 365 use in the classroom (i.e. … Microsoft Teams/SharePoint). MS Windows desktop operating systems. Support and maintenance of IT hardware including desktops, laptops, tablets and class display screens. Experience of supporting the Adobe Creative Suite. Demonstrable exceptional customer service/people skills. Demonstrable ability to create and maintain high quality documentation for More ❯

As an IT Support Analyst , your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday through … Friday, 8am-5pm, with an hour for lunch. You will be required to provide weekend support on a rota basis. Due to the location of our client, you will need to have access to your own vehicle. IT Support Analyst Key responsibilities include: Install, maintain, and … upgrade all IT-related equipment across the business Provide general support and excellent service to all users, and to deal with support queries effectively and in good time in order to reduce staff downtime Ensure that company servers are up and running and that systems have been More ❯

hours ago Be among the first 25 applicants Direct message the job poster from DGH Recruitment IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for an IT Senior Support Analyst/Senior Service Desk …/Support Analyst to join our Guildford-based law firm on a permanent basis. Responsibilities and Duties: Provide exceptional, high-quality IT support to regional offices to consistently meet standards. Maintain a customer-focused approach and build relationships with key customers. Oversee the Regional Team to … ensure they maintain a consistent and professional support standard and adhere to policies and procedures. Utilise advanced technical expertise to address complex customer queries and requests, guiding UK Regional team members to facilitate ticket progression. Proactively monitor team member and admin queues to ensure regular updates, ticket progression, and More ❯

IT Application Support Analyst London FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over … locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced IT Application Support Analyst. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. … Key Responsibilities: As IT Application Support analyst, you would be expected to perform functional support duties and provide technical assistance to users on a range of core banking products, online banking products and other critical business applications. The opportunity is for IT Application support More ❯

Social network you want to login/join with: IT Helpdesk Desktop Support Analyst, slough col-narrow-left Client: Marlin Selection Recruitment Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide … Job Description: Help Desk – Desktop Support Analyst Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity to join an … client-first culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues More ❯

Technology Support Analyst – Top US Law Firm | London – Office-Based I'm currently working with a prestigious US law firm that’s on the lookout for a confident and capable Technology Support Analyst (Level II) to join their high-performing London team. This is a fantastic … on technical assistance and top-tier customer service. What’s the role about? You’ll be a key point of contact for all things IT support – from hardware and software troubleshooting, to installing, maintaining, and upgrading PCs and peripherals. You’ll also get involved with imaging and deploying … machines, and play a part in maintaining firmwide IT standards. On top of that, you’ll assist the global service desk with 1st line phone support, so excellent communication is a must. This is a client-facing, fast-paced role where priorities can shift quickly, so we're More ❯

with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and … knowledge. As 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication … SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. More ❯

Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root cause analysis, data centre architecture, network and application management protocols, network administration, troubleshooting, Windows Server OS, SQL, IIS, and Exchange Server. This role is based in Worthing, West Sussex, with a hybrid working model (3 days in the office … days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process improvements. Follow security policies and More ❯

Service Desk Analyst We're seeking an experienced Service Desk Analyst to join our London-based IT team, supporting users across our London and Amsterdam offices. In this hands-on role, you’ll provide 1st and 2nd line support, manage helpdesk tickets, assist with desktop deployments … and help maintain our IT infrastructure. What You’ll Do: Support users across locations with desktop and M365 issues Manage ticketing system and meet SLAs Deploy and maintain PCs and virtual desktops Assist with IT operations and asset management What You’ll Bring: 2–3 years in … a corporate IT support role (financial services a plus) Strong desktop troubleshooting and M365 experience Familiarity with helpdesk systems and SLAs Excellent communication skills Join a collaborative team where your expertise will drive smooth IT operations across borders. Apply now and make an impact More ❯

Information Technology Support Analyst, Slough Client: Senitor Associates Location: Slough, United Kingdom Job Category: Other EU Work Permit Required: Yes Job Views: 5 Posted: 05.05.2025 Expiry Date: 19.06.2025 Job Description: Join this fast-growing software provider as a Technical Support Engineer, supporting users of their software. You … will play a key role in supporting web applications, providing user support, and training new users on the platform. This role is perfect for someone who wants to gain more hands-on experience and build their software skills. Key Skills: Experience with databases and basic SQL Experience with web More ❯

An exciting opportunity for a Computer Science or Cyber Security Graduate looking for their first role within the IT industry. Working within a small but dedicated MSP you will be providing 1 st line support to the company’s SME clients across the Greater London area under the … guidance and support of the senior management team. The position is homebased with travel to clients in Central London three or four days a week. This role would be ideal for a Graduate who is ambitious, pro-active, and personable. You will have studied Cyber Security or an IT … SharePoint. The initial focus of this role will be troubleshooting 1 st line hardware and software issues, resolving desktop issues and responding to client support requests. This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector. More ❯

compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems – Responsibility for knowing the transaction and file processing procedures. Ensure all … full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate … testing Skills and Experience Previous Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work More ❯

compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems - Responsibility for knowing the transaction and file processing procedures. Ensure all … full and accurate records of processing and submission details. Change & Incident Management - responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate … testing Skills and Experience Previous Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work More ❯