11054JS £150 - 175 per day ITSupportAnalyst Must be eligible for Enhanced DBS - Inside IR35 - Onsite We have an immediate requirement for an ITSupportAnalyst to join our education client based in the Caterham area. The role requires an experienced ITSupportAnalyst who is proactive and can adapt … will be key to your success. Essential skills: Microsoft 365 user administration. Microsoft 365 use in the classroom (i.e. Microsoft Teams/SharePoint). MS Windows desktop operating systems. Support and maintenance of IT hardware including desktops, laptops, tablets and class display screens. Experience of supporting the Adobe Creative Suite. Demonstrable exceptional customer service/people skills. Demonstrable … in other schools. Desirable: Working in a school environment and school MIS systems (i.e. ISAMS). Microsoft Active Directory (Azure and on-prem), Group Policies, AD Federation Services. Remote support of users. VOIP Telephony. Cisco Meraki Network Management tools and configuration. Managed Secure Release Network Printing. Apple and other Mobile Device Management Tools (e.g. JAMF) Apple operating systems, integration More ❯
Bishop's Stortford, Hertfordshire, South East, United Kingdom
Circle Group
ITSupportAnalyst - Bishop's Stortford - Microsoft 365 Deployment & Configuration A leading company in Bishop's Stortford is seeking a skilled and motivated ITSupportAnalyst to join their team. This role is ideal for someone with strong 1st and 2nd line support experience and a particular focus on Microsoft 365 technologies , including … deployment, configuration, and user support . You'll be a key player in managing and optimising the firm's Microsoft 365 environment, while also delivering high-quality support to end users across a range of devices and platforms. Key Experience Required: Proven experience in Microsoft 365 support , including Exchange Online, Teams, SharePoint, OneDrive Hands-on experience with … M365 deployment and configuration across user devices and environments Solid 1st and 2nd line support background in Windows 10/11 , Azure AD , and Active Directory Experience with user account management , permissions , and group policies Familiarity with basic networking (DNS, DHCP, patching) Confident in supporting desktop/laptop hardware , mobile devices (iPhones) , and peripherals Key Responsibilities: Deliver 1st and More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
ITSupportAnalyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right … opportunity to develop your skills further. Our client based are looking for an Internal ITSupportAnalyst to join their established I.T team. Job Type: Contract to Perm Salary: Hourly equivalent of 28,000 - 30,000 per annum. Location: Surbiton Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday … days Job Role Internal ITSupport across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone More ❯
and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: We are seeking a highly motivated and organised individual to join our UK IT team as an ITAnalyst & PMO. This dual role combines technical expertise with project management skills to ensure smooth IT operations and successful delivery of IT projects. The ideal candidate will possess a strong understanding of IT infrastructure, a passion for problem-solving, and excellent communication and organisational skills. Key Responsibilities: IT Administration Provide day-to-day technical support to end-users, troubleshooting hardware and software issues. Manage and maintain IT infrastructure, including servers, networks, and workstations. Install, configure, and maintain … operating systems, software applications, and security systems. Monitor system performance and identify areas for improvement. Implement and enforce IT policies and procedures. Ensure data backup and disaster recovery procedures are in place and tested regularly. Project Support Assist in the planning, execution, and monitoring of IT projects. Develop and maintain project documentation, including project plans, schedules, and More ❯
Farnborough, Hampshire, South East, United Kingdom
Saab UK
ensure our staff have the chance to live a fulfilling life beyond the workplace. The Role: We are seeking a highly motivated and organised individual to join our UK IT team as an ITAnalyst & PMO. This dual role combines technical expertise with project management skills to ensure smooth IT operations and successful delivery of IT projects. The ideal candidate will possess a strong understanding of IT infrastructure, a passion for problem-solving, and excellent communication and organisational skills. Key Responsibilities: IT Administration Provide day-to-day technical support to end-users, troubleshooting hardware and software issues. Manage and maintain IT infrastructure, including servers, networks, and workstations. Install, configure, and maintain … operating systems, software applications, and security systems. Monitor system performance and identify areas for improvement. Implement and enforce IT policies and procedures. Ensure data backup and disaster recovery procedures are in place and tested regularly. Project Support Assist in the planning, execution, and monitoring of IT projects. Develop and maintain project documentation, including project plans, schedules, and More ❯
from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems – Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully … accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous … Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating More ❯
from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems - Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully … accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management - responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous … Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating More ❯
Are you an experienced IT professional looking to take your career to the next level? Do you thrive in a dynamic environment, solving technical challenges and supporting a diverse client base? If you have extensive experience in 2nd and 3rd line ITsupport, as well as a strong command of Windows, Azure, and Office 365, we want … to hear from you! About Us We are a trusted Managed Service Provider (MSP) based in Reading, delivering exceptional ITsupport and services to businesses across the Berkshire area. Our mission is to empower local businesses with reliable, secure, and innovative IT solutions that help them succeed. The Role As a Senior ITSupportAnalyst , you will be a vital part of our team, providing expert support to our clients. Your technical knowledge and problem-solving skills will ensure the smooth operation of IT systems and contribute to the success of local businesses. Key Responsibilities Deliver 2nd and 3rd line support to resolve complex technical issues? Provide expert guidance on Windows More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Hays Specialist Recruitment Limited
Role Overview As an IT Telephony Analyst, you will provide essential first-line support for telephony and communication systems, ensuring seamless voice connectivity for a global customer base. You will be responsible for troubleshooting VoIP, PBX, and unified communications platforms, resolving telephony-related incidents through phone and case management systems. Working in shift patterns ranging from 8am … to 11pm, with later shifts occurring once every six weeks as you gain experience, you will ensure compliance with ITsupport procedures, escalate issues when needed, and collaborate with senior ITsupport teams to maintain efficient operations. Responsibilities Follow ITsupport procedures and escalate issues when needed. Troubleshoot and triage telephony, VoIP, and PBX … support cases. Document system failures and update internal databases. Manage customer cases from setup to ongoing support, ensuring SLAs are met. Act as the technical lead during customer service reviews. Communicate updates, impacts, and solutions to customers. Ensure compliance with policies and timely submission of reports. What you'll need to succeed Ability to work onsite at the More ❯
ITSupportAnalyst We are looking for an experienced SupportAnalyst with knowledge of Active Directory, DNS and DHCP as well as general Windows support to work as part of a team support around 200 users. The role will be to preform daily tasks, maintain systems and networks as well as working on … low level projects. Required Skills and Experience: Background working in ITsupport Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System More ❯
ITSupportAnalyst We are looking for an experienced SupportAnalyst with knowledge of Active Directory, DNS and DHCP as well as general Windows support to work as part of a team support around 200 users. The role will be to preform daily tasks, maintain systems and networks as well as working on … low level projects. Required Skills and Experience: Background working in ITsupport Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System More ❯
ITSupportAnalyst We are looking for an experienced SupportAnalyst with knowledge of Active Directory, DNS and DHCP as well as general Windows support to work as part of a team support around 200 users. The role will be to preform daily tasks, maintain systems and networks as well as working on … low level projects. Required Skills and Experience: Background working in ITsupport Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System More ❯
ITSupport Engineer - Windows/Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build … up their software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-35K + benefits. Apply now for immediate consideration and interview this week! ITSupportAnalyst - Windows/Saas/Applications Oscar More ❯
As an ITSupportAnalyst , your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday through Friday, 8am-5pm, with an hour for lunch. You will … be required to provide weekend support on a rota basis. Due to the location of our client, you will need to have access to your own vehicle. ITSupportAnalyst Key responsibilities include: Install, maintain, and upgrade all IT-related equipment across the business Provide general support and excellent service to all users, and … to deal with support queries effectively and in good time in order to reduce staff downtime Ensure that company servers are up and running and that systems have been backed up with appropriate documentation completed Maintain, secure, upgrade and repair systems to ensure the business is running efficiently and to safeguard against failure of the system Install maintain, repair More ❯
We are Hiring for an incredibly supportive company- Senior Regional 1st Line ITSupportAnalyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday + the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing … packages This is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line SupportAnalyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line ITsupport role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably More ❯