1st LineTechnicians
- Hiring Organisation
- Lloyd Recruitment - Epsom
- Location
- Redhill, Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £30000/annum DOE
effective solutions. Your responsibilities will include: Providing 1st Line technical support via phone, email and ticketing systems Troubleshooting hardware, software and networking issues Supporting Microsoft 365 applications and services Setting up and configuring laptops, desktops and mobile devices Managing user accounts and permissions Escalating more complex issues to senior … have: At least 12 months' experience in a 1st Line IT Support role Experience working within an MSP or internal IT environment Knowledge of Microsoft 365 and Windows operating systems Basic networking knowledge Strong troubleshooting and problem-solving skills Excellent communication and customer service skills A proactive and positive ...