2nd Line Support Engineer – MobileDeviceManagement Location: Hatfield| Full-time onsite | Salary: £30,000 – £35,000 We’re looking for a 2nd Line Support Engineer – MobileDeviceManagement (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based MobileDeviceManagement to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC) . The Role As a 2nd Line MDM Analyst, you’ll provide MobileDeviceManagement support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and basic policy troubleshooting Device enrolment … pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you’ll ensure smooth MobileDeviceMore ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
2nd Line Engineer - MobileDeviceManagement Location: Hatfield or Milton Keynes or Nottingham - Full time on Computacenter site Hours: 37.5 per week Role Type: Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile devices … and servers across both cloud and on-premises environments. It includes device enrolment, policy enforcement, and 3rd line technical support for complex issues. Leveraging tools such as MECM, Azure, Intune, Workspace ONE, and DevOps, the service standardises operating system builds, ensures hardware compatibility, and manages configuration settings across client and server platforms. Regular compliance assessments align environments with Computacenters … and security standards for Windows 10+ and Windows Server, identifying and addressing any deviations. Delivered through a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do In this role as a 2nd Line MobileDeviceManagement Analyst, you will be responsible for More ❯
Nottingham, Nottinghamshire, England, United Kingdom
VIQU IT Recruitment
2nd Line Support Engineer – MobileDeviceManagement Location: Hatfield/Milton Keynes/Nottingham | Type: Full-time onsite | Salary: £30,000 – £35,000 We’re looking for a 2nd Line Support Engineer – MobileDeviceManagement (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software … based MobileDeviceManagement to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC). The Role As a 2nd Line MDM Analyst, you’ll provide MobileDeviceManagement support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and … basic policy troubleshooting Device enrolment, pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential), Android/Intune, and Workspace ONE environments. Experience with JAMF and Samsung KNOX is desirable. You’ll work closely with 3rd line analysts More ❯
3rd Line Engineer MobileDeviceManagement Hatfield (Onsite) Up to £52,000 PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER) VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in MobileDeviceManagement (MDM). This role … will play a key part in delivering secure, standardised, and high-quality mobiledevice services, managing large-scale enterprise estates, and supporting complex endpoint environments. Key Responsibilities of the 3rd Line Engineer MDM: Manage and deliver end-to-end mobiledevice deployments, configurations, and support (iOS and Android). Oversee enrolment, configuration, policy management, and … line teams. Collaborate with internal teams, customers, and vendors to ensure aligned delivery and issue resolution. Maintain compliance with technical and security standards, contributing to a secure and scalable device estate. Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency. Key Requirements of the 3rd Line Engineer MDM: Proven experience in a 3rd More ❯
3rd Line Engineer – MobileDeviceManagement Hatfield (Onsite)Up to £52,000 PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER) VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in MobileDeviceManagement (MDM). This role … will play a key part in delivering secure, standardised, and high-quality mobiledevice services, managing large-scale enterprise estates, and supporting complex endpoint environments. Key Responsibilities of the 3rd Line Engineer – MDM: Manage and deliver end-to-end mobiledevice deployments, configurations, and support (iOS and Android). Oversee enrolment, configuration, policy management, and … line teams. Collaborate with internal teams, customers, and vendors to ensure aligned delivery and issue resolution. Maintain compliance with technical and security standards, contributing to a secure and scalable device estate. Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency. Key Requirements of the 3rd Line Engineer – MDM: Proven experience in a 3rd More ❯
2nd Line Engineer – MobileDeviceManagement Salary: £30,000 - £35,000 Location: Hatfield/Milton Keynes/Nottingham (on-site) Contract: Permanent, full-time (37.5 hours per week) Clearance: Security Cleared or willing to undergo vetting We're looking for an experienced 2nd Line Engineer with strong expertise in mobiledevicemanagement (MDM) to … join a leading IT services provider. This role is focused on supporting a managed service customer, ensuring their mobile estate is secure, compliant, and fully optimised. Key Responsibilities: Provide 2nd line support for mobile operating systems, escalating complex issues to 3rd line teams where required Manage device configuration, policy changes, and post-deployment support Work with tools … as Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX Oversee incident queues, SLA adherence, and coordinate across technical and service teams Support the end-to-end mobile lifecycle, ensuring smooth delivery and strong stakeholder communication Key Requirements: Proven experience in a 2nd line support role, ideally focused on mobile endpoint management Hands-on knowledge More ❯
Mobile MDM DeviceManagement (Intune and Blackberry) SME Daily Rate: From £500 to £600 (inside IR35 via umbrella)Contract Length: 12 monthsLocation: Chester Business Park, Chester - 3 DAYS ONSITE PWHybrid Working: Yes About the Role: Our client is seeking a highly skilled Mobile MDM DeviceManagement Subject Matter Expert (SME) to join their Corporate … Mobile team, a vital part of the Employee Experience Technology (EET) division. This role will be integral in enhancing the mobile strategy and managing a diverse portfolio of mobile products and services for over 80,000 employees globally. As a Mobile Engineer, you will drive significant engineering improvements that enhance the overall employee experience while addressing … will include creating design documentation, operating models, and relevant artefacts necessary for effectively managing and maintaining existing products and services, as well as delivering innovative solutions to enhance our mobile environment. Key Responsibilities: Lead the application configuration and engineering of the existing mobile platform with a strategic perspective on future developments.Ensure an exceptional employee experience with our products More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Adecco
Mobile MDM DeviceManagement (Intune and Blackberry) SME Daily Rate: From £500 to £600 (inside IR35 via umbrella) Contract Length: 12 months Location: Chester Business Park, Chester - 3 DAYS ONSITE PW Hybrid Working: Yes About the Role: Our client is seeking a highly skilled Mobile MDM DeviceManagement Subject Matter Expert (SME) to join … their Corporate Mobile team, a vital part of the Employee Experience Technology (EET) division. This role will be integral in enhancing the mobile strategy and managing a diverse portfolio of mobile products and services for over 80,000 employees globally. As a Mobile Engineer, you will drive significant engineering improvements that enhance the overall employee experience … will include creating design documentation, operating models, and relevant artefacts necessary for effectively managing and maintaining existing products and services, as well as delivering innovative solutions to enhance our mobile environment. Key Responsibilities: Lead the application configuration and engineering of the existing mobile platform with a strategic perspective on future developments. Ensure an exceptional employee experience with our More ❯
3rd Line Engineer – MobileDeviceManagement (MDM) Salary: £50,000 - £52,000 Location: Hatfield (on-site) Contract: Permanent, full-time (37.5 hours per week) Clearance: Security Cleared or willing to undergo vetting We're seeking a 3rd Line Engineer with deep expertise in mobiledevicemanagement (MDM) to support a major managed service customer. … You'll play a senior role in delivering secure, large-scale mobile environments, ensuring devices are configured, compliant, and optimised using modern endpoint technologies. Key Responsibilities: Lead the end-to-end enrolment, configuration, and in-life support of mobile devices (iOS & Android) Manage OS updates, device policies, and escalated incidents from 2nd line teams Work with tools … such as Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX Oversee certificate creation/management and device onboarding/offboarding Liaise with internal technical teams, 3rd parties, and customer stakeholders to ensure aligned delivery Ensure environments are secure, standardised, and compliant with enterprise requirements Key Requirements: Proven experience in a 3rd line support or senior More ❯
a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep technical knowledge … of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support.* Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements* Security (SC Clearance) or able to achieve.* Proven experience in a 3rd line support or senior mobile endpoint engineering role.* Modern DeviceManagement using Workspace ONE to manage a large mobile customer estate* Workspace ONE Unified Endpoint Manager* Apple Business More ❯
team who can provided you with development and training opportunities with exposure to emerging technologies. The RoleAs a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobiledevice support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities … You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support.* Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. … Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements* Security (SC Clearance) or able More ❯
who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobiledevice support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The … Responsibilities You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance More ❯
who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobiledevice support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The … Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance More ❯
who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobiledevice support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The … Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance More ❯
This role required experience and exposure to technology services within the Service Infrastructure domain. These include Linux and Windows Servers, Server Virtualization, Cloud Infrastructure, Storage Infrastructure, DevOps and Automation, Management and Orchestration Tooling, and Identity, Credentials, and Access Management. Responsibilities: Technical Vision and Strategy: - Develop and maintain the overall technical vision, strategy, and roadmap for the Desktop End User … the Desktop End User Experience architecture and processes - Promote a culture of continuous learning and improvement within the team Financial Awareness: - Solid understanding of financial principles, including budgeting, cost management, return on investment (ROI) analysis, and total cost of ownership (TCO) The Lead Technical Architect must possess experienced expertise and a strong working knowledge of the following technical areas … Microsoft 365 (M365) Email and Collaboration - Virtual Desktop Infrastructure (VDI) and Azure Virtual Desktop (AVD) - Windows Client Operating Systems - Desktop Management - Client-side Application Management - MobileDeviceManagement (MDM) - File and Print Services Qualifications: - Must have, or able to obtain DoD Secret security clearance. - Bachelor's degree in computer science, Information Technology, or related fields. More ❯
circa £550 per day Security Clearance: Government SC clearance required, active preferred Role Description We are seeking an experienced Software Platform Engineer - IDAM to manage our Identity and Access Management solutions across Cloud, On-Premises networks, and mobile endpoints , ensuring devices and applications are secure, compliant, and optimized for end-users. You will design, implement, and maintain Microsoft … identity solutions including Active Directory, ADFS, and Entra , supporting secure workspace access across multiple operating systems, platforms, and device types. You will work closely with cross-functional teams to deliver tailored solutions, recommend improvements, and ensure adherence to current best practices. This role provides the opportunity to work with the latest cloud technologies, contribute to digital transformation initiatives, and … identify risks, and manage dependencies across the product line Monitor, troubleshoot, and optimize identity services for availability, performance, and scalability Maintain compliance with organizational and industry standards Product Delivery, Management & Ongoing Development Provide ongoing operational support for IDAM solutions, including cloud, on-premises, and mobile endpoints Analyze performance data and user feedback to identify areas for improvement and More ❯
circa £550 per day Security Clearance: Government SC clearance required, active preferred Role Description We are seeking an experienced Software Platform Engineer – IDAM to manage our Identity and Access Management solutions across Cloud, On-Premises networks, and mobile endpoints , ensuring devices and applications are secure, compliant, and optimized for end-users. You will design, implement, and maintain Microsoft … identity solutions including Active Directory, ADFS, and Entra , supporting secure workspace access across multiple operating systems, platforms, and device types. You will work closely with cross-functional teams to deliver tailored solutions, recommend improvements, and ensure adherence to current best practices. This role provides the opportunity to work with the latest cloud technologies, contribute to digital transformation initiatives, and … identify risks, and manage dependencies across the product line Monitor, troubleshoot, and optimize identity services for availability, performance, and scalability Maintain compliance with organizational and industry standards Product Delivery, Management & Ongoing Development Provide ongoing operational support for IDAM solutions, including cloud, on-premises, and mobile endpoints Analyze performance data and user feedback to identify areas for improvement and More ❯
paid holidays, three weeks paid time off, and more. Essential Functions, Responsibilities & Duties may include, but are not limited to: Provides advanced expertise and leadership in endpoint engineering and management services for the Defense Health Agency's extensive and diverse IT infrastructure. Serves as a key specialist responsible for designing, implementing, and optimizing endpoint management solutions across DHA … s global network of military hospitals, medical clinics, and dental clinics. Leads the development and implementation of comprehensive endpoint engineering strategies that align with DoD cybersecurity requirements, Risk Management Framework (RMF), NIST guidelines, and various DoD strategies including Zero Trust, ICAM, and Digital Modernization. Ensures these strategies are effectively implemented across approximately 250,000 end-user devices, including desktops … laptops, mobile devices, and medical equipment. Designs and oversees the implementation of advanced endpoint management architectures, including mobiledevicemanagement (MDM), enterprise mobility management (EMM), and unified endpoint management (UEM) solutions. Ensures seamless integration of these systems with DHA's existing IT infrastructure and security controls. Develops and implements robust endpoint security measures More ❯
hardware, software and access. Our users are split between home, the office and in the case of our Engineers, the field. Taking direction from the Head of IT Service Management, The TSE team will work closely with the wider technical team where there are shared responsibilities, opportunities for efficiency or points of technical escalation. General workload will be made … should actively seek to acquire new skills within the role. There is plenty of scope to progress - an expert in the role will be adept at everything from Access Management to helping users at the first point of contact right through to more complex technical support and advice. All TSEs will have a passion for Customer Service. Principle Accountabilities … IT support. Maintenance and configuration of Apple and Android devices and via Airwatch and any other MDM platform used Good level of understanding of the MDM system and associated mobile security solution and ability to perform config and make changes as required. Senior members of the team will own HMLs chosen MDM solution and actively work to be experts More ❯
years of experience managing and supporting mobile devices in a medium-to-large enterprise setting. Hands-on experience configuring and managing SOTI MobiControl and VMware AirWatch/Workspace ONE. Strong understanding of iOS, Android, and Windows mobile ecosystems, including security and application management. Experience with device lifecycle management: procurement, enrollment, support, and decommissioning. Familiarity with IT … asset management tools, inventory tracking, and MDM reporting features. Excellent troubleshooting and diagnostic skills to resolve hardware, software, and connectivity issues. Solid understanding of mobiledevice security, encryption, and compliance frameworks. More ❯
PM (EST) on Mondays through Friday (Except holidays observes by the House) Day to Day Roles and Responsibilities: Provide professional, high-level technical support to executive customers and management, particularly in urgent or emergency situations. Deliver on-site support for mobile devices, hardware installation, software configuration, and troubleshooting. Assist House offices in installing, configuring, and using House-supported … expertise. Perform user data migration tasks upon request, ensuring data integrity and security. Create and deploy system images for computers and laptops to streamline setup and deployment processes. Perform mobiledevice and endpoint management console support (AirWatch, BigFix, Apple Business Manager, Workspace ONE, Intune, Jamf). Configure workstations to meet user requirements, including profile setup, printer configuration … required with the ability to obtain a Public Trust Proven ability to configure and troubleshoot commercial off-the-shelf (COTS) hardware and software, including desktops, laptops (PC and Mac), mobile devices, printers, and other peripherals Intermediate to advanced experience working with Windows, macOS, iOS, and Android operating systems Working knowledge of physical, network, and application layers, with the ability More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
skills so you can really find your thing. What you'll be doing Log every call, provide swift and accurate support, and resolve issues in line with our incident management standards. Tackle hardware, software, email, password resets, mobiledevice, and IT equipment issues with empathy and determination. Pride yourself on resolving problems quickly and correctly, raising the … maintain a 95% SLA, championing a right first time service philosophy. Work comfortably in a dynamic, fast-paced environment, while staying cool, efficient, and dependable. Prepare laptops, desktops, and mobile devices with precision, ready for colleagues to hit the ground running. Keep support tickets updated with clear, concise notes right through to resolution. The role is for you if... … the following: Active Directory user setup and administration Google Workspace (G Suite) day-to-day support and troubleshooting Operating systems Windows11, macOS, Android, and Chrome OS Network & monitoring tools Mobiledevicemanagement Print management supporting and resolving common print solution issues ITSM platforms Jira Service Management or another recognised tool DFS Benefits A huge More ❯
Program is intended to align the FDIC's IT program with key Federal priorities, including the Federal Cloud Smart Strategy. RESPONSIBILITIES Perform complex installations and Configurations of desktops, laptops, mobile devices, and associated Peripherals and related Software. Lead teams in the performance of onsite Updates, Configuration changes, or Software installations. Lead teams in the performance of bulk MACDs. Lead … delivery issues to the appropriate internal stakeholders, and Support communications to the field force from the business liaisons regarding Service delivery issues Oversee e (5) key areas: 1) Conventional Device Support, 2) Printer and MFD Device Support, 3) MobileDeviceManagement, 4) MACDs, and 5) Walk Up Kiosk Support. REQUIRED QUALIFICATIONS BS/BA in … and diverse technical environments. iv. Excellent customer service orientation and verbal communication skills. Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobiledevice services such as ActiveSync. vi. Ability to install Software for and troubleshoot a wide range of Applications. vii. Experience in a financial services environment preferred. Analytical thinking More ❯
Description Deploy, configure, and manage Microsoft Intune for mobiledevicemanagement (MDM) and mobile application management (MAM). Administer policies and configurations for Windows, iOS, Android, and macOS devices. Integrate Intune with Azure Active Directory (Azure AD) for user and device identity management. Develop and implement Conditional Access policies to ensure secure and compliant … access to resources. Manage device compliance policies and monitor non-compliant devices. Package and deploy applications using Intune, including Win32, Microsoft Store, and LOB apps. Maintain and manage Office 365 (O365) services and applications, including Exchange Online, SharePoint, Teams, and OneDrive for Business. Collaborate with security and compliance teams to implement data protection and DLP policies. Monitor and troubleshoot … Intune, Azure AD, and O365 environments using tools such as Microsoft Endpoint Manager, Log Analytics, and Microsoft Defender for Endpoint. Provide support for end-user device issues and ensure smooth onboarding/offboarding processes. Generate and maintain documentation for policies, procedures, and configurations. Requirements 3+ years of hands-on experience with Microsoft Intune/Endpoint Manager. Strong knowledge of More ❯
workstreams, as well as identifying opportunities to develop, pursue and maximise our IT functionalities. This includes all operational aspects of the delivery of user service support, application support, Infrastructure management for our US regions, with key emphasis on managing IT projects and stakeholders, including assuming ownership on behalf of IT engagements within various business functions. This role is key … requires an in-depth knowledge of Apple MAC (IOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools, desktop and mobile telephony, asset management tools, File sharing protocols, user permission, and a solid understanding of Microsoft Technologies namely Azure and O365. Key Responsibilities/Tasks: " Responsible for oversight, maintenance … and upkeep of all key IT Infrastructure components based in our NY and LA offices. " Responsible for networking & connectivity, desktops, mobile devices, server hardware, video conference facilities, vendor and supplier management, including consolidation efforts towards cost reduction on all IT services/operations. " Responsible for monitoring and control of IT Services including underlying Infrastructure, to ensure operational optimisation. More ❯